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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I bought the wrong size tire. Called J&P and talked to a nice agent, I apologize I don't remember her name. She took care of everything ordering the correct tire and taking the wrong tire back.
Windshield is nice. View is distorted near the top where it curves for wind deflection.
Combined together with reliable packaging and great delivery times, I am always going to be a customer of JPCycles.
Very impressed wth the order turnaround. Product was as advertised. Wished I could have had more time before reviewing the product.
Couldn't get the flastuner to connect to my iPhone 13 had my son's android to connect I still can't connect to my phone really want to use the auto tune and the other settings for real time if could please let me know how to connect it to an iPhone thanks
Great transaction speedy delivery item as expected great fitment
Great selection of items that I needed to fix my Sporty. 2 days delivery was a breeze! THANKS
I had some questions about a product so I called and talked to a rep and he answered my questions, I placed my order, received in a couple days and it works-good!
The company has been excellent in having what I want and delivers in a speedy manner very pleased with the service. The product which I purchased haven't had a chance to try it out due to the weather but if I know jp cycles I am sure I will be very happy as well
This an awesome company to do business with products are great and won't put a damper on you finances not to mention the speedy delivery I give the company 2 thumbs đź‘Ť up
Make sure the product is on time. Otherwise, the product is very good
We looked into this order we see you placed it on 9/15 and FedEx delivered on 9/17. If you have another issue Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com
I always enjoy shopping with J&P Cycles. They are the first stop when I need something for my bike
Quick and easy ordering, quality parts, never an issue with anything I've ever ordered.
My experience was flawless. Their website is intuitive to access and it was easy to find the parts for which I was searching. The order was placed without issue and the parts were shipped without delay. I wish every experience with an online vendor was as easy as it was with J&P Cycles.
I will (most times) receive my order within 2-3 days of ordering.
Web site is easy to find what I need, fair prices, even an old guy like me can find what I need
J & P usually has what I need and when I go to the store in Sturgis I'm always treated well
Great customer service, quick and easy transaction. I called to get some information on the windshield I was considering and was told that it would be a perfect fit. The rep was not wrong. It fit perfect and looks great on my bike. Shipping was quick too! Will be buying from again
My experience was trouble free and easy I'm sure it won't be my last.
I had a great experience on the site no issues no problems tracking my order. Everything went smooth. I can't be happier with the experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.