Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Quick response and answered what I needed regarding part.
Received promptly!
Will use J&P Cycles again for sure.
Got everything I ordered when I was supposed to. Only problem I had was they sent me a discount code that didn't work
Great products and great response. Will definitely buy from you guys again
I recently purchased the 3 hole fluid change kit for my HD Nighttrain. The delivery was prompt and easy to purchase.
Nice products and reasonable price compared to other websites
I have questioned this on multiple occasions, if you do not dispose of a tire how do you get away with charging for it. I was told it is a standard charge when purchasing a tire, this is as false a statement as I have heard. If you pay to have a tire replaced you have to pay a disposal fee at the place where you had it changed d or take it with you and dispose of it yourself...this is crooked and should not be allowed. I had to pay $9 for a disposal fee at a shop because they actually are disposing it for me, what did you do?
Ordered breaks for my sportster. Easy to find vehicle specific so no fears with fit. Arrived sooner than expected
The fingerless gloves I bought are very nice, high quality riding gloves at a good price. They were ordered from your website which is easy to use and full of great stuff!
No matter my searching... JP's always comes up. Most reliable.
If I had a harley this site would be perfect. Lots of Harley items.
Was looking for something a little taller the clock works fits perfectly.
Anytime I need parts for my bike, you guys have it, and the price is good
Super fast shipping,great product. Will do business again
Not as easy to find as you would think, very happy to find this one through J&P cycles
Everything was fine, received correct order and items shipped fast.
Awesome service. Fast delivery and product is perfect. Thank you!
The headlight assembly was easy to shop for and check out was simple. Custom dynamics really dropped the ball on how these headlights are installed and sold. Installation was finicky, instructions and bolt patterns/sizes were unclear, and it added hours to the installation. Why is the spacer not included with the bracket already? Why is there no gasket included to go around the headlights to protect amplifiers?
Have purchased many things and everything i order is shipped quickly and packaged well. Will definitely purchase from again. Thanks
Purchased a seat for a sportser. Fit perfect and feels great.
Great protection for my motorcycle radiator, very fast shipping.
Headlight did not work out of the box, sent in and instead of replacing it they just wanted to refund my purchase. Taillight said it was plug and play. I need to wire in several wires to make it work. Not impressed
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.