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J&P CyclesReviews 18,583

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,309
quality
17,927
This company responds to reviews on average within 5 days

Instant Feedback

60,382 reviews
Washington
1 review
0 helpful votes
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Quick and Knowledgeable
October 18, 2024

Quick response and answered what I needed regarding part.
Received promptly!
Will use J&P Cycles again for sure.

Date of experience: October 8, 2024
Delaware
1 review
0 helpful votes
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Normal
October 18, 2024

Got everything I ordered when I was supposed to. Only problem I had was they sent me a discount code that didn't work

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Great Customer service
October 18, 2024

Great products and great response. Will definitely buy from you guys again

Date of experience: October 8, 2024
Tennessee
1 review
0 helpful votes
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Good product
October 18, 2024

I recently purchased the 3 hole fluid change kit for my HD Nighttrain. The delivery was prompt and easy to purchase.

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
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Good website
October 18, 2024

Nice products and reasonable price compared to other websites

Date of experience: October 8, 2024
North Carolina
1 review
0 helpful votes
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Tire disposal fee
October 18, 2024

I have questioned this on multiple occasions, if you do not dispose of a tire how do you get away with charging for it. I was told it is a standard charge when purchasing a tire, this is as false a statement as I have heard. If you pay to have a tire replaced you have to pay a disposal fee at the place where you had it changed d or take it with you and dispose of it yourself...this is crooked and should not be allowed. I had to pay $9 for a disposal fee at a shop because they actually are disposing it for me, what did you do?

Date of experience: October 8, 2024
Washington
2 reviews
0 helpful votes
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The tire was actually delivered to a neighbor and they brought it over, so the choice of driver should be improved, at least is was only 2 houses wrong.

Date of experience: October 8, 2024
West Virginia
1 review
0 helpful votes
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Best Breaks, Best Price
October 18, 2024

Ordered breaks for my sportster. Easy to find vehicle specific so no fears with fit. Arrived sooner than expected

Date of experience: October 8, 2024
Virginia
1 review
0 helpful votes
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Nice gloves
October 17, 2024

The fingerless gloves I bought are very nice, high quality riding gloves at a good price. They were ordered from your website which is easy to use and full of great stuff!

Date of experience: October 7, 2024
North Carolina
1 review
0 helpful votes
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Always good to shop at JP's
October 17, 2024
Updated review

No matter my searching... JP's always comes up. Most reliable.

Date of experience: October 7, 2024

Too bad I diont have a Harley
May 14, 2024
Previous review

If I had a harley this site would be perfect. Lots of Harley items.

Date of experience: May 4, 2024
Ohio
1 review
0 helpful votes
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Cvo windshield
October 17, 2024

Was looking for something a little taller the clock works fits perfectly.

Date of experience: October 7, 2024
Oklahoma
1 review
0 helpful votes
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Good Shopping
October 17, 2024

Anytime I need parts for my bike, you guys have it, and the price is good

Date of experience: October 7, 2024
Maine
1 review
0 helpful votes
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Handel Bars
October 17, 2024

Super fast shipping,great product. Will do business again

Date of experience: October 7, 2024
North Carolina
1 review
0 helpful votes
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Great value
October 17, 2024

Not as easy to find as you would think, very happy to find this one through J&P cycles

Date of experience: October 7, 2024
Missouri
1 review
0 helpful votes
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Everything was fine
October 17, 2024

Everything was fine, received correct order and items shipped fast.

Date of experience: October 7, 2024
South Carolina
1 review
0 helpful votes
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FAst Delivery
October 17, 2024

Awesome service. Fast delivery and product is perfect. Thank you!

Date of experience: October 7, 2024
Missouri
1 review
0 helpful votes
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The headlight assembly was easy to shop for and check out was simple. Custom dynamics really dropped the ball on how these headlights are installed and sold. Installation was finicky, instructions and bolt patterns/sizes were unclear, and it added hours to the installation. Why is the spacer not included with the bracket already? Why is there no gasket included to go around the headlights to protect amplifiers?

Date of experience: October 7, 2024
Alaska
1 review
0 helpful votes
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Great products.
October 17, 2024
Updated review

Have purchased many things and everything i order is shipped quickly and packaged well. Will definitely purchase from again. Thanks

Date of experience: October 7, 2024

Excellent seller
August 13, 2024
Previous review

Purchased a seat for a sportser. Fit perfect and feels great.

Date of experience: August 3, 2024
Virginia
2 reviews
0 helpful votes
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Radiator guard
October 17, 2024

Great protection for my motorcycle radiator, very fast shipping.

Date of experience: October 7, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

New Jersey
1 review
0 helpful votes
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Ugh
October 17, 2024

Headlight did not work out of the box, sent in and instead of replacing it they just wanted to refund my purchase. Taillight said it was plug and play. I need to wire in several wires to make it work. Not impressed

Date of experience: October 7, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.