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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Headlight did not work out of the box, sent in and instead of replacing it they just wanted to refund my purchase. Taillight said it was plug and play. I need to wire in several wires to make it work. Not impressed
Great product at great prices and fast shipping with no problems.
JP offers good products at a fair price. Delivery is timely & great selection of products.
First off I'm happy with what I received, however shipping was slow with no communication of when shipped or delivered. To top it of my order of a small clip and some screws, both packaged in small zip lock bags, were shipped in a large box measuring 14"x16"x7".
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Buying went well. Just curious why I was not told item was back in stock after making 2 requests.
The license back plate is too big for the frame. I've got to try and hacksaw it smaller.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Great service, fast. Efficient. And was easy to navigate the site
The parts arrived quicker then expected thank you very much for a great service...
Ordered rocker box gasket kit and got something totally different. Returned order and ordered again and the same thing happened. Didn't come with umbrella valves like what was shown on the Internet. Very disappointed!
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Usually great, and fast. This round was a little slower, but overall good
I needed a harley dash kit that was to be modified for a custom build and J&P had what I wanted at a good price. Shipping was very quick.
I needed some tires, tubes and rim straps. They had what I wanted at good prices. They weren't shipped together, which was fine, but it would have been nice if they would have told me that were going to ship that way.
Found what I needed quickly and ordered it got it in 2 days thanks j&p
Normal nothing extraordinary I didn't get anything special they didn't rush it. I didn't get free shipping. Some of the coupons are for 10% off. We're only for certain items not for the items I wanted to buy so it's just a regular experience.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Great experience
I would highly recommend to my friends
Everything went smoothly with the order
So far so good, was delivered pretty quick, got a good deal as well
Easy to buy on line with my bike info so i knew immediately about proper fitment
Happy with experience good item good transaction will buy again
Have ordered several different parts always delivered on time rode up to their store great people very friendly and helpful
Great products fast delivery have ordered alot stuff from jp's no complaints at all
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.