business logo of J&P Cycles

J&P CyclesReviews 18,587

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,310
quality
17,931
This company responds to reviews on average within 5 days

Instant Feedback

60,391 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow daniel g.
Unfollow daniel g.
Send Message
Share Review
Report Review

Good transaction
October 16, 2024
Updated review

Happy with experience good item good transaction will buy again

Date of experience: October 6, 2024

Good transaction
August 16, 2024
Previous review

Good transaction

Date of experience: August 6, 2024
Alabama
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

Great place for your bike needs
October 16, 2024
Updated review

Have ordered several different parts always delivered on time rode up to their store great people very friendly and helpful

Date of experience: October 6, 2024

Great products fast delivery have ordered alot stuff...
July 20, 2024
Previous review

Great products fast delivery have ordered alot stuff from jp's no complaints at all

Date of experience: July 10, 2024
Canada
0 reviews
0 helpful votes
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

No! No title for you!
October 16, 2024

Of the five or six items that I ordered, two did not fit, although they were said to fit my 84 FLH: the trip meter reset knob is too short and the thermometer dipsticks are too long. I bent the probes so they would fit, but I suspect I have compromised the accuracy of the thermometers by doing that.

Date of experience: October 6, 2024
Florida
0 reviews
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Send Message
Share Review
Report Review

I had to buy more than I wanted
October 16, 2024

I wanted to buy just the windshield replacement not an extra $100 worth of hardware I didn't need it but I had to buy it anyway just to get the plastic replacement shield

Date of experience: October 6, 2024
New York
0 reviews
0 helpful votes
Follow Jessie r.
Unfollow Jessie r.
Send Message
Share Review
Report Review

Highly recommend
October 16, 2024

Had everything I was looking for,except 1 item which was out of their control.

Date of experience: October 6, 2024
Ohio
0 reviews
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Quality parts, fast shipping
October 16, 2024

Looking forward to my next purchase here. Got everything I needed here.

Date of experience: October 6, 2024
Virginia
1 review
0 helpful votes
Follow Joseph Z.
Unfollow Joseph Z.
Send Message
Share Review
Report Review

Bike brite
October 16, 2024
Updated review

Fast shipping and reasonable prices outstanding customer service

Date of experience: October 6, 2024

Excellent Service and Selection
January 16, 2024
Previous review

Excellent Service and Selection

Date of experience: January 16, 2024
Louisiana
0 reviews
0 helpful votes
Follow Markus B.
Unfollow Markus B.
Send Message
Share Review
Report Review

Always for tired.
October 16, 2024

Any time I need a fresh set of tires, I always choose J&P. It's the only site I've ordered tires from that's never sent me an old set or a set with any issues. And the customer service is always super helpful and friendly, you can tell they ride as well.

Date of experience: October 6, 2024
New Jersey
0 reviews
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Awesome service
October 16, 2024

I got exactly what I expected. The delivery was fast and the product description was spot on

Date of experience: October 6, 2024
Tennessee
0 reviews
0 helpful votes
Follow Malinda M.
Unfollow Malinda M.
Send Message
Share Review
Report Review

Found the product I needed for my older bike. By putting in the year, make, and model of the bike, the matching product I was looking for was displayed.

Date of experience: October 6, 2024
Kentucky
0 reviews
0 helpful votes
Follow Ramzy O.
Unfollow Ramzy O.
Send Message
Share Review
Report Review

Tires arrived quickly
October 15, 2024

I ordered new tires for my Honda and they showed up within a few days!

Date of experience: October 5, 2024
Texas
1 review
0 helpful votes
Follow Johnnie L.
Unfollow Johnnie L.
Send Message
Share Review
Report Review

Awesome
October 15, 2024

Needed a part, they had the part. Fit and functioned perfectly.

Date of experience: October 5, 2024
Alabama
0 reviews
0 helpful votes
Follow Rodney D.
Unfollow Rodney D.
Send Message
Share Review
Report Review

Open box?
October 15, 2024

I ordered an outer primary cover for my road king said it was open box I'm good with that no sweat however when I received the cover it looked like it's been sitting somewhere for 10 years 3 of the five derby cover holes aren't threaded the drive chain inspection cover area seems to be smaller than my stock cover it won't fit definitely need to check on sending it back or something very disappointing

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Oregon
2 reviews
0 helpful votes
Follow Billy T.
Unfollow Billy T.
Send Message
Share Review
Report Review

Tuner
October 15, 2024
Updated review

Just now installing tuner. Will know more after it's complete

Date of experience: October 5, 2024

Progressive shocks
September 14, 2024
Previous review

Love the shocks I bought. Changed how it feels riding my bike.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Nick R.
Unfollow Nick R.
Send Message
Share Review
Report Review

Awesome Experience
October 15, 2024
Updated review

Their customer service is bar none. Very knowledgeable staff and they got everything in stock!

Date of experience: October 5, 2024

Best pricing!
April 27, 2024
Previous review

Best pricing!

Date of experience: April 17, 2024
Colorado
0 reviews
0 helpful votes
Follow TREVOR I.
Unfollow TREVOR I.
Send Message
Share Review
Report Review

Right part, right on time
October 15, 2024

Glad to know I can always find the right stuff to fit my bike at a competitive price, and get it pronto!
Thanks for the great service!

Date of experience: October 5, 2024
Ohio
0 reviews
0 helpful votes
Follow Carter E.
Unfollow Carter E.
Send Message
Share Review
Report Review

Overall good
October 15, 2024

Part was as described only problem was I paid extra for expedited delivery and it arrived on non expedited date was told the delivery fee would be returned and it has not as of now. But a small mistake overall and everything else was great

Date of experience: October 5, 2024
Indiana
0 reviews
0 helpful votes
Follow Grant N.
Unfollow Grant N.
Send Message
Share Review
Report Review

Quick Service
October 15, 2024

Easy website to navigate. Part description makes sure it will fit your ride. Great experience!

Date of experience: October 5, 2024
Ohio
1 review
0 helpful votes
Follow Judy J.
Unfollow Judy J.
Send Message
Share Review
Report Review

Great company! Easy returns!
October 15, 2024

I purchased a few items and they came quickly, and as described. The one item that wouldn't work with my bike that I ordered, and made a mistake, I needed to return, and they made the process very simple for me. Would definitely use J&P again!

Date of experience: October 5, 2024
Ohio
0 reviews
0 helpful votes
Follow Lora J.
Unfollow Lora J.
Send Message
Share Review
Report Review

Good
October 15, 2024

Good experience going through J&P Cycles. Husband liked the windshield saddle bag.

Date of experience: October 5, 2024