From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Found what I needed the service and delivery were excellent
I ordered my item late on Friday and it showed up on Saturday. Beyond impressed with the speed of delivery.
Product was defective. Did not work once installed. Lost $30 in shipping fees. Bit of a waste of time.
I bought a bunch of things for my bike and everything was delivered earlier than expected
Very good and easy to find what I need
Needed top end gasket kit. Salesperson was knowledgeable and courteous.
👍🏻👍🏻👍🏻👍🏻 Looking at their install videos and tip. Very educating and i live 6 hours from the nearest Harley dealer so i have to do everything myself
I'm always satisfied with my purchases. Customer service is always very nice and answers any questions I have.
It's was fast and easy and it has great payment plans that's makes my shopping around even better
Other then the part not fitting the bike the part wasn't delivered with the rest of the order and the service rep had it re-shipped that same day.
As the title describes... I was mortified to experience wheel bearing failure same day installation was performed. I realize the product may have been slightly below my standards thus would adjust my expectations. However, I never would have had imagined a wheel bearing to fail within 30 miles of normal use.
I initially ordered two sets of front wheel bearings. One set destined to repair original aged factory bearings, and a second set for a spare wheel.
I've not installed the second set. Obviously I have concerns with using the same manufacturer of bearings. With that said, now that the bike has been towed home from the side of the highway and in my garage, there is no urgency to re-repair the front wheel. Especially with the same brand of wheel bearings. I will likely source a higher quality bearing from a quality proven manufacturer. Rg. Timken, FAG, SKF, etc.
Always fast shipping and great parts. J&P never fails whether it's a hard to find item or just an oil change. Customer support is top notch
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Excellent experience Excellent product Excellent service. Just Excellent.
My experience was great. Jp cycle is still the best for all motorcycles needs.
Warehouse shipped one wrong tire, so had to return it to store and get them to order and ship correct one. It was received the next day, so that was great service.
Always a simple shopping experience, find what you need, make an order, pay, sit back and package delivered to my door, doesn't get much better than that, thank you J&P.
Awesome as always fast shipping and always good service!
Timely delivery and the floorboard pads fit very well! I have done business with J&P for many years and have always been satisfied.
Great resource for parts especially for an older motorcycle.
Came within a few days. Huge box- little Part but hey better have too much than not enough! Thank you 😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.