Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyโs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Better price than eBay or Amazon for my specific tire. Shipped the next day and received the day after. 10/10 will recommend!
Every thing was easy to find and order. But if you need help you can chat with some one there.
I like the feature that suggests high usage parts that fit my motorcycle without having to search for them.
I like that I can add my bikes to the garage, and the most common items are already determined like tire sizes.
Thank you JP is awesome...but I'm still sad about the museum closing. At least I got to go there before it closed. Thanks C
The tire was easy to order and was shipping pronto. And arrived as stated.
Fast and Easy. Got product faster than I expected it to be here. Package was very well packed so it did not get damaged. Everything I needed and was very happy with it all.
I submitted the wrong address, I was able to resubmit correct address.
Has everything I need. Good prices and selection. I just purchased the HogWorkz Detachable Tour Pack Luggage Conversion Kit for Harleyยฎ Touring '14-'24. Easy install and works perfectly with my Ultra Classic.
This is my go to for parts that my Shadow Spirit might need.I received what I ordered correctly and in a more then normal quickness.
Found most things I was looking for pretty easily. First time customer.
Awesome great website to use for fast shipping on parts for motorcycles
The website was very easy to navigate, being able to save my bike to find parts is great. I was able to find what I was looking for very quickly, checkout was easy, and my order arrived within a couple of days. Very happy with my experience and will be ordering again.
Thanks Y'all!๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐
Easy to compare items, I like the compatibility readout. Takes the guess work out of the matchups.
I was told via your emailing system one day, and by the tracking information provided a different. The part showed up on neither of the days expected or communicated. I got the part. It fits. Now I'm happy.
I have never received an order this fast outside of Amazon prime. Well done!
Very happy with my package sucks I had to wait two weeks and y'all had to send it twice but thank you
Easy to order. Delivery was fast. Been ordering from them for about 7 years now. They always have what I'm Looking for.
Was a great experience. The only issue is some parts are made in China and those parts is not a good quality made.
No issues simple quick process. Reasonably quick shipping.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor