Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Love JP cycles always has everything I need. I run a small business at home as well as using it for my personal motorcycles. Always happy with JP Cyles.
Quick and easy very simple great products 👌 will order again
Site is hard to use. I need more parts but it was too hard to move around. Went to another vendor for the rest.
I have great confidence when buying from J&P that I will get what I ordered and can return it with no issues if it isn't right. That's confidence I have had for 25 years dealing with J&P even before ordering on the internet when we had to call in on the phone. Great company
Fast Shipping! Great Packaging! Everything Perfectly Awesome!
Quick and easy! Fits well after changing out cheek pads. Very happy with this helmet.
Always great with J&P! On my 31st Harley since 1984 and never had a problem with them.
Cody C. Was very nice over the phone and helped me out with the questions I had to complete my order.
Good quick and easy to find fast delivery out riding again comfortable grips with a nice look
To Easy and I appreciate the attention to detail throughout the whole process a very satisfying experience
Good people and military discount if you call in. It's a bit harder than I thought it was going to be.
Exact fit relay for my 2014 street glide at a great price. Quick delivery!
Great shopping experience! Wonderful CC company to purchase products from. Will probably be buying from them again in the near future.
Every time I have ordered parts from J & P I have got exactly what was described and in a timely manner.
Better price than eBay or Amazon for my specific tire. Shipped the next day and received the day after. 10/10 will recommend!
Every thing was easy to find and order. But if you need help you can chat with some one there.
I like the feature that suggests high usage parts that fit my motorcycle without having to search for them.
I like that I can add my bikes to the garage, and the most common items are already determined like tire sizes.
Thank you JP is awesome...but I'm still sad about the museum closing. At least I got to go there before it closed. Thanks C
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor