From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
No issues simple quick process. Reasonably quick shipping.
I have never ordered from J&P Cycle before. I did know that they have been in the motorcycle accessory business for a long time.
I purchased a new $750.00 Arai helmet. 1) They offered it. 2) They had it in stock, in my 2 XL size, and in the color that I wanted.
I ordered it. They paid the shipping!
EVERY SINGLE DAY...they sent me a quick email about where my order was! They let me know when I should see it...and I did! Then today, they made sure that I got it! I've been riding all kinds of motorcycles over 44 years, and can honestly tell you...that I wasn't expecting such excellent service from beginning to end. A great company...that will have you covered. Excellent.
I found what I was looking for, and gaskets I didn't realize I needed and added a part for free shipping
I will be a returning customer.All my orders were delivered as expected
Fast shipping, good product, pricing was good, I would shop here again.
They haven't failed me so far. The products I needed were in stock, the price was reasonable, and shipping was super-fast! J&P Cycles is my go-to for my Harley-Davidson needs.
Had some concerns with shipping contacted customer service. They did a great job.
Product showed up on time and in good shape. Was easy to install and gives greater visibility to the bike. I'd recommend these types of lights to anyone who rides.
Basically saw what I needed it was a great price delivery was exactly when you guys said it would arrive ill be shopping with guys in the near future for sure
I ordered a kit for the inner primary for my 2007 Ultra Classic. We installed it and it leaked. Had to dismantle the inner primary and had to drive 50 miles one way to a Harley shop. Discovered the inner seal I bought from you was split.
Ordered a set of tyres for the bike, forgot to check shipping and had already delivered from fedex. Great choice.
Progressive 412 shocks are great buy. Set them on the middle setting...was a nice ride.
The shocks are great Associate was friendly and helpful thanks
The first cable I received was wrong, but they were so helpful on the return and finding me the one that fit heads off to you guys wonderful job
Everyone was very helpful on the phone discussing this with them although I did get the wrong starter paid for overnight for the new one, but did not receive that till two days later
Seems as though your antique service department is not as versed as they should be.
A+ selection and price with fast delivery. I really appreciate the military support from J&P.
I have no complaints, J&P Cycles is always the best. Prices and shipping with a military discount A+
Fast shipping as promised and well protected! I tried to order some off Amazon that were cheaper and learned my lesson.
Great quality and fast shipping!
I purchased the 1" longer and it works great for my bike. 2006 Street Bob.
I would order more from you fast delivery and great product excellent service
Great...the plugs I ordered r possibly wrong the spacing seems off
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members