Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
A bit confusing. I ordered the part from J&P but the receipt showed up on PayPal as Cycle Gear. Almost cancelled because I had not ordered anything from Cycle Gear.
JP cycles used FedEx after I requested an overnight express delivery. My package was an hour away from my house for 2 days. Fedex claimed it was undeliverable because of a shipping label I ended up driving over there and picking it up myself. FedEx could not explain to me why it was not deliverable FedEx sucks.
Great,hi quality products.2nd time I've ordered metzler tire 4 my softail.rear brake pads at same time
Seat worked nicely. Just did over 750 miles on it and it was comfortable and the heated aspect came in clutch on the way home when we hit rain. Only wish that the seat had come with a rain cover like a previous Saddleman did that I bought from another place but returned due to it be like a brick.
Product delivered, however I have been in Spain/Portugal since 10/1, returning 11/1, as such I have not opened box/battery.
Easy website. Good selection. Place to ask questions. Checkout was very smooth
Tire will not balance correctly, will work on returning it.
Quick, reliable. Fair……………………………………………….awesome………………………….great……………………………
Just what I was looking for a little narrower to get flat footed and looks great
Easy to use site, fast shipping (usually 2-3 days), good quality products
They were very nice. They went on really easy and I really like them. Thank you.
I try to use gov. Discount and it wouldn't use my password
I got exactly the item I ordered and in 3 days. It was a good price and fast.
It was a nice experience, they were very thorough and thoughtful
Easy breezy ordering, very happy with my lights. Ordering was good but took a bit linger than expected.
Quick shipping, Product was as described, communicated every step of the way making sure product was received. Thank you J & P Cycles!
My significant other is always satisfied with the parts he receives. Thank you.
This was given to a young man that lost his father not realizing that his father had given one to him before he passed away...this gift was a sign from heaven that his Dad is watching over him... what a blessing to him and us..
I ordered bells for people that I love...
The bells are well made...
Thank you...
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor