From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Pieces conform to catalog and website, never worries. Reactive side reponse if I have questions, they always know where my package is
Received on time, knowing my helmet couldn't fit I returned a reordered and still arrived on time, good support and great attitude. 5*****
After received my pacake and wirh missing items, one of the items came damage, customer support worked out with me to find out that the carrier damaged the original package and change the item into a smaller box damaging a primary gasket and missing 3 item, customer support send it another order and I just sent back what I received, gave me a incentive for the inconvenience. Thanks J&P.
It was simple to find what I was looking for and easy to complete purchase too.
Thank you for the inside people giving quick accurate assistance online
Great support and fast delivery, I will definitely come back over and over again
Excellent quality of the product, the shipping time was great.
Products were received fast and of very good quality. Will definitely order from them again.
I order from J&P often and they are always willing to help and every product I've ordered has been top notch quality.
Egggggggcellent! Always gets here fast and on time. Same great quality as always. Can't go wrong
All good will buy from them again, good quality part, peavey metal and chrome. Has parts you can't find other places. Shipping a little slow but was worth the wait.
I purchased the Trask, assault air filter kit from j and p. Cycles, I like the company I received my product in a couple of days in perfect condition. And when I had questions, they were there to answer all my inquiries about the product super satisfied with their customer service. Enter speed of delivery awesome.
Placing in order with j and p. Was a breeze all the information I needed? Was there product in stock ships next business day? EZPZ thanks, J. And p looking forward to receiving my products. Thank you, Tim.
Very detailed about journey of my package. Update in emails until day it was delivered!
Restoring a 1990 Harley Custom Softail.
J&P has a lot of the parts I have needed.
Thank you!
Customer service was excellent and had no problems, always satisfied with parts
I ordered the wrong S&S rebuild kit. I called after I realized it, called and was sent a return authorization. I ordered the correct one and it arrived quickly as did my refund for the incorrect one. Great service.
I have been buying products from J&P Cycles for many years. The process is always easy and the shipping quick. The website is easy to navigate.
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Overall good shopping experience. Would visit site again. To shop around.
Salesperson very knowledgeable and great to talk with. Parts came in packed very well.
Will order again.
Products arrived quickly. Fit my motorcycle prefect. Great quality
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members