Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Fast... accurate... will buy many other things in the future...
Needed the part and didn't wont to go to HD and used them for years
Online ordering was quick and painless. Product arrived in a timely manner. It's a Christmas gift so the recipient has not opened the box.
It was a good experience everyone has good knowledge of parts when I need to know
Easy to install. Looked all over for this part and no one else had it.
Quick and easy. Never had a problem ordering from J&P with any of my orders
Quality products
Fast delivery always fit
Returns are easy
Great parts and awesome shipping thanks guys appreciate your exact fit for my sportster
Bought a solid state relay for the generator on my Knuck. No information on if it is a plug and play. I hope so cause that's how I'm gonna do it when I get to that point. Bike is still in the assembly mode, won't know if it works for a couple more weeks.
I'm looking forward to my kickstand folding all the way up and staying up for more than a week. If not I'll be back to bitch.
Very clear and prompt with updates! Quick delivery and secure packaging!
I purchased a Trackside Front Wheel Chock Stand on the Cyber Monday sale. I had been looking at getting one of these for a while and when I saw they were on sale for $69, I had to buy it. The shipping was quick and the basic assembly of the stand wasn't a problem. I'm pretty happy with the quality and it looks like it will hold up for quite a few years.
Great tire recommendation and education. Thanks.
I'll be returning to J-P for future purchases.
Product came exactly as described, fast shipping, would recommend and will buy from them again
Got the help i needed before I purchased my part was able to verify fit
Easy to navigate the website and the product information was spot on.
Great phone support! Thanks Randy y'all keep up the good work!
Some guessing involved but overall too many choices and not enough technical info on some items. Could be categorized into subcategories of OEM compatible, bolt on upgrades and minor/major modifications required.
In the thirty years that I have done business with J&P I have never had a bad experience. I just miss the big catalogs.
Great selection of parts and products I was looking for. Great prices and quick delivery
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor