Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to order. Great notifications on where shipment was and that it was delayed.
J&P is fast and efficient!
They had an array of products for any consumer.
The shocks greatly improved the ride quality and handling on my Sportster 883 Iron. If you own a Sportster, this should be the first upgrade. The shocks were at a fair price and arrived early.
Quality of parts are great. I love this site. My experience was great.
Bike flags arrived as advertised. Products are high quality and customer service is always top notch.
Shopping here is fast and easy. Shopping speed is unbelievable!
I ordered a 80.00 part in Black. It came in Chrome. I didn't send it back because I didn't have the time to wait for a replacement.
The windshield arrived promptly and matched the description.
Awesome as usual! Santa has a little extra for the kids thanks to guaranteed holiday shipping!
I needed new shocks for my bike. I had air ride and it blew out when I was on a bike trip out of state. I haven't put them on yet but will keep you posted when I do.
I've not seen product yet son wanted a cable from Santa
Thank you
I couldn't get the 4 speed clutch to accept all the plates and was getting frustrated. I ordered the scorpion clutch and BAM. Si easy to install and my 82 shovel is back in business..
Got exactly what I ordered.
Now I can get the 82' shovel back to rollin..
J & P had the rain suit that I wanted and it was at a fair price! Ordered using the size chart. Delivered in a timely manner…Fits perfectly!
Flawless experience, no issues whatsoever will continue to order from JP when needed
Quick and easy to place order. Order came in a very timely manner.
Item packaging came apart inside the envelope. Parts were scattered and scratch, Not sutable as a gift, Item was returned.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor