Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
It's easy to shop here. The delivery was quick and I was able to confirm my parts with ease
Need part number to get help. No custom help. Not everyone rides a Harley. Some of us ride choppers. Part numbers don't work. Thx
All fine - great delivery with fedex
Will purchase again if I need something for my '92 Sporty if parts are not available in germany
I called, gave him my motorcycle information and from there the right parts were delivered.
Very good experience, easy to order and pay. Quick shipping
Quick & Easy to use site. J&P cycles had the part I was looking for
Easy look up, did not have the shift shaft seal inner kit I thought would or should have been included.
They look great and sound awesome. A little difficult to get the right hand pipe on, but after expanding the pipe it slid right on.
No problems got exactly what I needed, easy to search for, the item was quality and shipping wasn't a long wait. Emails to keep you informed about your item when it was shipped and when to expect it. Will order again plenty of items to choose from and also discounts are offered.
Thank you for send the part that i ordered on time i will use your site agin thanks
Great responding to my order, communication was excellent, and package arrived superquick. Excellent all service
Great selection of hard to find parts.
Easy payment method.
Fast shipping and delivery.
Great customer service and care.
Everything I got worked great and does what it said it would worth the price
Easy to navigate on site. Ordering is simple. Nice to have delivery options. Big selection of parts and gear. I will order from J&P again!
The risers are a nice quality product and look great. It would be even better if it came with the two bolts.
J & P had the clutch cable brand and size I needed for my 1999 wide glide in stock and ready to ship.
Very good place to shop for bike parts and fast delivery and on time
These are a Christmas gift for my son so he will have to rate them. The website is easy to navigate and the shipping was fast. So far. So good with my experience.
It was easy to find what i wanted and thankfully they were there for what i actually needed lol
Always great service and so helpful
No hassle shopping. Been dealing with J&P for years and never a bad experience. A+ all the way. Thank You much.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor