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How would you rate Joybuy?
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Kentucky
1 review
0 helpful votes
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Rip offs
September 6, 2022

Refuse to refund my money and I have nothing Keep sending me same email. Beware cancelled order and they took my 59 dollars anyway

Date of experience: September 6, 2022
California
1 review
2 helpful votes
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Worst company ever, don't waste your time or money. I bought a tube skirt that was super super small, so small it was just ridiculous

Date of experience: November 28, 2021
New York
1 review
0 helpful votes
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Sent different item then purchased! First pic is what I ordered. Second is what came...months later!

Date of experience: January 24, 2023
Texas
1 review
3 helpful votes
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Fraudulent Company
November 20, 2021

Don't buy anything from this company, they are thieves, selling mediocre products at huge markups. Boycott this horrible, garbage company.

Date of experience: November 20, 2021
Illinois
1 review
0 helpful votes
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This company has several advertisements for an underdoor sealer, to keep cold air and insects from crawling under your door, but they're not credible. They've changed the delivery date of the items, four times since September 9th when I ordered and today is September 13th.

Initially it was supposed to arrive on September 12th, 2022. Then they sent a text saying they changed the expected date to September 14th, then sent a 3rd message saying, "Great news! We're shipping your order out earlier than expected! It will arrive on the 21st."

Now I've received an email that says they refuse to refund my money because it's already shipped and due to arrive on the 27th!

That's a 16 day difference and FALSE ADVERTISING. On the Walmart website it has a caption directly underneath the product that says there's a 2-Day Shipping, 3-Day Shipping time frame.

I'm looking at the website now and it's different than before. They don't have their name underneath like it was on September 9th when I ordered the parts.

This could be a scam. That's the only thing that could explain the confusing messages and four different delivery dates.

Date of experience: September 13, 2022
Texas
1 review
1 helpful vote
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Scam
January 10, 2023

Stay away from em,.,.,...,... They are a Chinese scam partnered with walmart joybuy or jd Chinese scam

Date of experience: January 10, 2023
Kentucky
1 review
0 helpful votes
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Scam alert
July 18, 2022

Do NOT buy a Pet Sim plushy claiming to have a code. They've taken it out and selling the plushy only.

Date of experience: July 18, 2022
North Carolina
1 review
0 helpful votes
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I just need the right product sent to me please. I bought through walmart.im just asking for the right product.

Date of experience: January 20, 2023
Washington
1 review
0 helpful votes
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Received wrong inferior item
January 12, 2023

Almost 3 weeks from the time I ordered, I received tge wrong item. I thought I was buying from Walmart but was directed to this company from China.

Date of experience: January 12, 2023
Illinois
1 review
0 helpful votes
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Scammed!
February 2, 2022

I ordered five boxes of golf balls from WalMart/Joybuy and received five packs of stickers for scrapbooking!

Date of experience: February 2, 2022
Arizona
1 review
0 helpful votes
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Not what was expected
December 26, 2022

I ordered A steel rack with weight set and only received a plastic rack...! BE CAREFUL OF THIS COMPANY THEY ARE TERRIBLE

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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Sadbuy Noreply
December 11, 2022

I ordered online thru Walmart, then they took the payment right away, then that's it! NO ITEM, NO DELIVERY, NO REPLY!
This company is pathetic.

Date of experience: December 11, 2022

Overview

Joybuy has a rating of 1.1 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Joybuy most frequently mention customer service and order anything. Joybuy ranks 83rd among Department Store sites.

service
71
value
60
shipping
73
returns
52
quality
54