business logo of JomaShop

JomaShop

How would you rate JomaShop?
grey star
grey star
grey star
grey star
grey star
Belarus
1 review
0 helpful votes
Follow Aksinnia Y.
Unfollow Aksinnia Y.
Send Message
Share Review
Report Review

There are never too many new glasses! And when there is an opportunity to buy actual models for $40, it looks like a gift! Thank you Jomashop for a huge discount, fast shipping and delivery of my order. Everything is super!

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
Follow Charles Y.
Unfollow Charles Y.
Send Message
Share Review
Report Review

Great Tumi product! Order M38T2356
May 22, 2023

Got a fantastic deal on a Tumi Arrive with fast shipping and arrived in new packaging. Enjoyed the purchase so much I went back to their site to buy my son a Tumi backpack. Will search Jomashop first for other purchases in the future.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
Follow Mayra F.
Unfollow Mayra F.
Send Message
Share Review
Report Review

Trustworthy online
April 18, 2023

I have purchased products from this website for awhile now, every single item is exactly what's expected, (sunglasses, perfumes, makeup, etc.) legit brands and great shipping process. Highly recommend this website for high-end brands purchases!

Date of experience: April 18, 2023
Arizona
1 review
0 helpful votes
Follow Cameron H.
Unfollow Cameron H.
Send Message
Share Review
Report Review

I had amazing service when I called in and asked what the estimated time I would get my watch would be. They assured me that they could get it to me by the end of the week because I wanted it before I left on a trip. Sure enough my Tudor north flag arrived as expected. Price is also unbeatable.

Date of experience: October 1, 2018
New York
1 review
1 helpful vote
Follow Fianna T.
Unfollow Fianna T.
Send Message
Share Review
Report Review

Very bad customer service. No one answer during their working hour, very strange. I haven't received my order for almost three weeks. I am leaving the country soon and need to know when my order will be shipped out, otherwise I need to cancel my order. Jomashop is like a ghost company. The issue is not been solved due to no one respond to my email and phone call.

Date of experience: April 30, 2024
AE
1 review
0 helpful votes
Follow Gabriel H.
Unfollow Gabriel H.
Send Message
Share Review
Report Review

Appalling ruthless service!
If you are outside USA, you will not save money using their service, plus very costly to ship back goods

I wasn't made aware of 20 percent customs and import bill I would have to pay when the watch entered the country I am in!
There was no option when purchased watch. I just had to pay 25$ for dhl and the total came to 301$
They emailed me a few days later about taxes,
I emailed back and said I assumed it was in final price with DHL, and could they please cancel order
Now they hadn't shipped it m as it had been 5 days, so this takes a minute reversal on credit card, and if they weren't so rapacious they would do it!
But they refused!
And then immediately started the shipping process.
I sent another email of complaint, saying I could get the watch cheaper where I am, with added customs and import tax that I was not made aware of when I purchased with them!
I heard no response. The watch shipped and had to pay 60$ extra!
To ship back( as they refused to cancel order, prior to shipping and their mistake for not informing me of 60$ extra) would cost me loss of most of tax I paid out and big shipping charge and so not viable) wasn't possible.
End result, I could have purchased Watch in this country, cheaper and far quicker and returned it, if there were problems.
First and last time, I will ever use this service!
If you are in USA, you probably save some money with them on a watch, but no warranty!
If you are outside of the USA,using them is not worth it!
A very rude and ungracious service!
I will stick to Amazon and Ali express in future!
They have learnt of simple rule 'keep the customer happy, and he comes back and back and back'
Jim's shops policy, is take your money and after that 'ignore you'

Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
Follow Daniels E.
Unfollow Daniels E.
Send Message
Share Review
Report Review

Great experience
January 25, 2017

Excellent discounts on superior brands. Genuine items are steeply discounted and make great gifts for self or others. Will absolutely be back and I enjoy taking advantage of the offered available promotions.

Date of experience: January 25, 2017
Connecticut
1 review
0 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Send Message
Share Review
Report Review

Superior service!
July 7, 2017

I bought two beautiful watches at amazing prices in May. I received the orders within a couple of days with free shipping. This was my fourth time ordering and would not hesitate to order from JomaShop again.

Date of experience: July 7, 2017
Florida
1 review
0 helpful votes
Follow Ruben H.
Unfollow Ruben H.
Send Message
Share Review
Report Review

Best Prices, Service and Variety of Products
March 10, 2017

I have purchased multiple products from Jomashop. Their prices and delivery service are outstanding. The variety of product is also fantastic.
I have referred at least a dozen people to this site with happy responses.

Date of experience: March 10, 2017
California
1 review
0 helpful votes
Follow Eric V.
Unfollow Eric V.
Send Message
Share Review
Report Review

Fast Shipping, Good pricing
October 13, 2016

Price was better than any other sellers in retail stores or on the internet. Descriptive and good photos. Shipping came 1 day earlier than expected in well packaged box that is compacted. Website has so many models to choose from so plan to spend some time if you don't know exactly what you want.

Date of experience: October 12, 2016
New York
1 review
3 helpful votes
Follow Tim J.
Unfollow Tim J.
Send Message
Share Review
Report Review

You would not believe how bad of service I got if I wrote it all out as I have elsewhere. Bottom line: they sent me one watch which almost immediately stopped functioning. And another watch, they told me for weeks that it was on its way. They eventually cancelled my order, gave me a measley $5 coupon even though shipping is $5.99 at least for a similar item when I had free shipping the first time. Oh and then they still haven't even refunded my money and first tried to say I did not get charged. I produced proof and the customer service guy said oh we'll process it. No extra apology for saying "you were NOT charged" to me, calling me a liar. I strongly recommend you buy your watches elsewhere. This place has been my single worst experience with a business this far in my life. Just the pure amount of time being jerked around is very annoying. Avoid this place. BAD BUSINESS.

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Send Message
Share Review
Report Review

Always reliable service
December 30, 2016

I think the title says it all, especially in this day and age of mediocre or worse service from internet retailers. The merchandise is always as described, arrives when promised, and I've yet to find a site with a lower price.

Date of experience: December 30, 2016
RU
1 review
0 helpful votes
Follow Stanislav G.
Unfollow Stanislav G.
Send Message
Share Review
Report Review

My Glycne in Jomashop
August 30, 2017

Jomashop is a large online store that sells not only watches, but jewelry. I like the large selection and fast free domestic shipping my order M*******.
Also they have very good prices, especially for the holidays. I will be ordering from them again.

Date of experience: August 30, 2017
California
3 reviews
0 helpful votes
Follow fred f.
Unfollow fred f.
Send Message
Share Review
Report Review

Director
January 6, 2017

Viewed website. Emailed JomaShop to confirm my suspicions about their ability to sell premium brand watches at reasonable prices, which suspicions were confirmed. Placed order with overnight delivery and received watch the next day. It was a gift. New owner is ecstatic.

Date of experience: January 6, 2017
Washington
1 review
0 helpful votes
Follow Ilya Z.
Unfollow Ilya Z.
Send Message
Share Review
Report Review

Perfect
October 16, 2016

Experienced no problems with my order. I bought a Michael Kors purse and it looked perfect. No damage. Best quality. I'm very satisfied and would purchase from Jomashop again. They got deals for days.

Date of experience: September 14, 2016
Malaysia
1 review
0 helpful votes
Follow Mohammad J.
Unfollow Mohammad J.
Send Message
Share Review
Report Review

Review on purchase
June 22, 2016

I'm a loyal customer of Jomashop and I think this site offers me the cheapest price compared to other shopping website. All products are fantastic and work great! Not to mention, they offer free shipping!

Date of experience: June 22, 2016
Texas
1 review
0 helpful votes
Follow Sarmad G.
Unfollow Sarmad G.
Send Message
Share Review
Report Review

Outstanding deals
April 7, 2016

Jomashop.com is my goto place when I am buying a new watch or Montblanc luxury leather good. Prices are reasonable, and I doubt any other website have such huge collection or can come near the competitive pricing that Jomashop offers!

Date of experience: April 7, 2016
Wisconsin
1 review
0 helpful votes
Follow Tommy R.
Unfollow Tommy R.
Send Message
Share Review
Report Review

Surprised... Impressed! M1297709
April 28, 2016

Was leery of online ordering from a place I had never heard of. Item received as advertised. Very fast processing/shipping. Unbeatable price and excellent return policy. Would order again without reservation.

Date of experience: April 28, 2016
Texas
1 review
0 helpful votes
Follow Carlos T.
Unfollow Carlos T.
Send Message
Share Review
Report Review

Great quality experience
April 27, 2016

Original brands at affordable prices. What else is needed? Tracking number is provided quickly, and the online support team is responsive if a question emerges. I'm really looking forward to make additional purchases in Jomashop!

Date of experience: April 27, 2016
Bulgaria
1 review
0 helpful votes
Follow Encho R.
Unfollow Encho R.
Send Message
Share Review
Report Review

Great place for my watch passion
August 14, 2022

Since I have found Jomashop few years ago this is my primary choice for watch seller. Already purchased 4 watches from them and everything goes smooth as a butter, just as it should be.
Thank you, Jomashop
M*******

Date of experience: August 14, 2022

Overview

JomaShop has a rating of 4.6 stars from 6,263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, order number and great price. JomaShop ranks 1st among Watch sites.

service
599
value
629
shipping
632
returns
304
quality
614
This company does not typically respond to reviews
+193