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From the business
JobLeads exists to put power into the hands of jobseekers just like you. Unlike other platforms that prioritize companies and earn money by promoting paid job ads, we optimize our entire platform for you. We're the job platform that's finally on your side.
We put power in your hands by showing you the best jobs tailored to your skills, experience, and career goals from over 10 million jobs. Plus, we grant you access to the "hidden job market" through our network of 40,000+ expert headhunters.
We help you stand out with tools to craft a standout resume in less than 10 minutes, or tailor it perfectly to fit a specific role, cover letter included. Get instant access to Masterclasses and guides to help you master every interview.
We guide you every step of the way. Our JobLeads AI assistant gives you advice, one click away. Everything you need is in one place, so you can find your perfect roles without wasting time and energy.
JobLeads Reviews Summary
JobLeads has a rating of 4.8 stars from 2,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, good experience and support team. JobLeads ranks 8th among Career Advice sites.
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All they do is scam you and take your money when you are most vulnerable, automatically signing you up to the premium subscription when all you wanted was a free trial. They will drag out the customer service by replying only once every 24 hours coming up with different things to ask for before they just stop replying altogether. The jobs posted are just job ads off different websites, no headhunters as they claim.
Una sola parola: indecente. Ho provato a fare l'abbonamento per vedere le offerte riservate all'account premium ed ora è diventato impossibili disdire la sottoscrizione, continuano ad arrivare addebiti sulla carta. L'unico modo per cancellare la sottoscrizione è mandare una richiesta tramite mail, a cui nessuno risponderà e continueranno ad arrivare addebiti inoltre non esiste un contatto per il servizio clienti. La cosa ancora più divertente e che nonostante tutto non mi è servita a trovare lavoro. Sconsigliatissima, alla stregua di una truffa
Ci dispiace molto per la tua esperienza negativa e comprendiamo la tua frustrazione. 😔 Vorremmo rassicurarti che la cancellazione può essere effettuata correttamente seguendo la procedura indicata. Ti consigliamo di controllare la tua casella di posta per la conferma di avvenuta cancellazione e, se non hai ricevuto risposta, ti invitiamo a contattarci di nuovo. Siamo qui per aiutarti a risolvere la situazione e ci impegniamo a fare del nostro meglio per supportarti. Per favore, inviaci un'email all'indirizzo community@jobleads.com con i dettagli della tua sottoscrizione, così possiamo verificare immediatamente e risolvere il problema. Grazie per averci segnalato la situazione, ci teniamo a rimediare al più presto.
Not finished my 14 days trial but tried to steal $96 3x. Until they succeeded to steal 3x@ $24 = $72. I could not attached all the receipts. Only one is allowed. Beware! Never subscribe from them!
Dear Fidel:
We’re truly sorry to hear about your experience, and we understand how concerning this situation must be for you. We would like to investigate this issue immediately and make things right.
Could you please send us an email at community@jobleads.com with the details of your account and any relevant receipts? We will ensure that your case is reviewed as a priority, and we will work to resolve the issue promptly.
Thank you for bringing this to our attention, and we appreciate the opportunity to correct the situation.
Thank you for your feedback.
Your JobLeads Customer Success Team
Very poor value for the amount they charge per month. I made the mistake of buying a 14 day premium for £2.99. Then I forgot to cancel because I did not even know I had to. What I paid for was only for a 14 day premium period. (See the attached picture of the offer I rented). Just 1 second after the 14 day premium period expired they charged my credit card €69. I reacted immediately to request a refund of this charge as I did not use any service and I did not subscribe to any additional period besides the 14 day premium period. They refused. They promised a CV check by an expert, but the truth is that ChatGPT could do it better and for free. Also, I believe they use AI to answer and review every document I send them. Their only priority/mission is to charge your credit card. They maliciously exploit the desperation of job seekers. Based on my bad experience, I recommend AVOIDING JOBLEADS. LinkedIn seems to me to be much more effective, transparent and cheaper. DEAR JOBLEDS, Thank you for stealing 69€ from me for nothing. I hope the CEO is enjoying my 69€ drinking mojitos in Ibiza.
Hello Francisco:
We’re sorry that you had a negative experience and can understand your frustration. To clarify, when signing up for the 14-day trial, the subscription terms, including the automatic renewal, are presented upfront in our Terms & Conditions and the confirmation email. The renewal process is industry standard to ensure uninterrupted service, but we understand it can be frustrating if it’s overlooked. Once a subscription renews, the charge applies for the new billing period, which is why we were unable to process a refund.
Regarding the CV check, our goal is to provide valuable insights tailored to your career needs, and we regret that it didn’t meet your expectations. We take your feedback seriously and always aim to improve our services.
If you still have concerns or feel there’s more we can do to assist, please don’t hesitate to reach out to us at community@jobleads.com. We’re here to help and want to ensure that every customer feels supported and valued. Thank you for sharing your thoughts, and we’re sorry this was your experience with us.
To those intent to subscribe, this is biggest scam and useless website, do not subscribe, I used the trail subscription, it took me to premium without permission, later i want to cancel I couldn't do that since the information on website is mismatching, i tried to approach them, but no customer service to be approach. I wrote a complain review month ago, later afterwards received email that my subscription cancelled but this is was another scam since they still charge me for they useless website
Dear Hisham:
We sincerely apologize for the frustration and inconvenience you've experienced. Please send us an email at community@jobleads.com with the details of your account so we can investigate this matter further.
Thank you for bringing this to our attention, and we appreciate the chance to make things right.
Your JobLeads Social Media Team
Useless website, trying to cancel my membership. Couldn't find relative information, the instruction given doesn't match the website form. No any contact details or customer service email, only useless bot couldn't help any solution to solve the customer issue.
The most selfless platform in the world will owe money in the end. Enticed by the first low payment, no warning about the next payment was received
Dear Viktor:
We’re sorry to hear about your experience and truly regret any inconvenience you’ve faced. Transparency is a key priority for us, and we strive to ensure every user fully understands our terms, including the details of the trial period and subsequent payments. However, we recognize that with the amount of information we all handle daily, important details can sometimes be missed.
We’re here to help and are committed to resolving any concerns you may have. Please feel free to reach out to us at community@jobleads.com, and we’ll do everything we can to make things right. Your feedback is invaluable as we continue to enhance our services.
Your JobLeads Social Media Team
It is a scam. They charged me with a 70 € fee I have not accepted. The jobs they publish are not real neither. Be careful.
Hello Marta:
We’re truly sorry to hear that you feel this way. We want to clarify that transparency is important to us, which is why the terms of our subscription, including the automatic renewal, are clearly stated during sign-up and in the confirmation email. We understand how frustrating unexpected charges can be, especially if the renewal wasn’t expected.
Regarding the job listings, we carefully source opportunities from verified platforms to provide as many relevant options as possible. While we strive to ensure the quality of these listings, we understand it’s disappointing if they don’t lead to the results you’re looking for.
If you still have unresolved issues, please reach out to us at community@jobleads.com. We’re committed to helping our users and would like to find a way to address your concerns. Thank you for bringing this to our attention, and we hope we can assist further.
Horrible. Scam. They must sell email to advertises as after I signed up i got tons of SPAM. The jobs posted do not match either and many seem fake.
Hi:
We’re sorry that you had such a negative experience and appreciate you bringing these concerns to our attention. We want to reassure you that protecting our users’ data is a top priority, and we do not sell email addresses to third parties.
Regarding the job postings, we strive to provide accurate and relevant listings by sourcing them from verified platforms. However, we recognize that not all opportunities may align perfectly with every user’s expectations, and we’re always working to improve our matching process.
If there are any specific issues you’d like us to address or if you need help managing your account, please don’t hesitate to reach out at community@jobleads.com. We’re here to support you and are committed to resolving any concerns you may have.
With subscription of high cost premium service, as a customer I got nothing but junk e-mails of job postings not related in any way with my career goal. Don't waste your money.
Hello Amanda:
We’re really sorry to hear that you didn’t find our service helpful and that the job alerts didn’t align with your career goals. Our goal is to provide relevant job opportunities based on the information you provide, but we clearly fell short in this case. We appreciate the feedback and are always working to improve our matching process to deliver better results.
If you’re receiving irrelevant job postings, we recommend updating your job preferences in your profile. This can help refine the suggestions you receive. Additionally, our support team is always available to assist with optimizing your settings to better match your career objectives.
If you’d like further assistance or need help adjusting your preferences, please reach out to us at community@jobleads.com. We’re committed to helping you get the most value out of our service. Thank you for sharing your experience with us, and we hope to make it right.
Do not use this website, it is not helpful in any way and the people who run it are only interested in taking your money. I do not know enough about them to completely confirm their service is a scam but I would suggest to stay clear.
Hi Jason:
We’re really sorry that you feel this way. It’s disappointing to hear that our service didn’t meet your expectations. We are committed to helping job seekers and genuinely aim to provide tools and resources that make a difference in your job search. The subscription terms are clearly outlined at sign-up, but we understand that it’s frustrating if the service didn’t deliver the value you were hoping for.
If there are specific issues or concerns you’d like us to address, we’d be happy to assist. Please feel free to reach out to us at community@jobleads.com so we can understand what went wrong and how we can make it right. Thank you for sharing your feedback, and we hope we can find a way to improve your experience.
This company is one big scam. Most of the job offers are not real and mostly unavailable by the time you send your resume. Also, they offer you a basic for $6.99 a month, but in reality you get charged for $64! Bunch of crooks, stay away!
Hi David:
We’re sorry to hear about your experience and understand how frustrating it must be. We want to clarify that transparency is important to us, and all pricing details—including the automatic renewal and upgrade options—are clearly stated during sign-up and in the confirmation email. The trial gives access to the full Premium features for a limited time, and if not canceled within the trial period, it renews at the standard monthly rate.
Regarding the job postings, we source listings from verified platforms, but sometimes positions can be filled quickly, especially in competitive markets. We are continuously working to improve the relevance and timeliness of our job matches.
If you still have concerns or feel there was an error with your subscription, please reach out to us at community@jobleads.com. We’re committed to resolving any issues and making sure you feel supported. Thank you for sharing your feedback, and we hope we can assist further.
They charge $70 after a $3 two-week trial period without any advance notification. This is a complete scam!
Hello Markus:
We understand your frustration, and we’re sorry that you had an unpleasant experience with the subscription. To clarify, when signing up for the 14-day trial, the automatic renewal at the standard monthly rate is outlined during the registration process and in the confirmation email.
We genuinely want to help address this situation. If you need assistance managing your subscription or feel the charge was unfair, please reach out to us at community@jobleads.com. We’re here to listen and find a solution that works for you. Thank you for sharing your experience, and we apologize for any inconvenience this may have caused.
I signed on a trial membership and cancelled the same day as I found there was no worth to their site. They ended up charging be over $75.00 and will not reimburse me. I followed the instructions as per their website to cancel without charges and they charged me anyways. Beware of this site!
Hi Cindy:
We’re really sorry to hear about your experience and that the cancellation process didn’t go as expected. We understand how frustrating it can be to face charges after trying to cancel. When cancelling a trial membership, it’s important to complete all steps as outlined to avoid the renewal fee. If something went wrong in the process, we definitely want to look into it and help resolve this for you.
Please reach out to us at community@jobleads.com with your details so we can investigate what happened and see if we can assist with a refund or address any other concerns. Thank you for bringing this to our attention—we want to ensure every customer feels treated fairly and supported.
I'm not a person who provides reviews offen, but these people are really sick. Using people situation to gain money is pathetic. Worthless don't subscribe for their 2£ subscription because they are not worth for 59£ per month.
Hi Sundareswari:
We’re truly sorry that you feel this way and that your experience with us was so negative. We understand your frustration, especially if the service didn’t meet your expectations after signing up for the trial. The automatic renewal is a standard industry practice, and we do make an effort to clearly communicate this during the sign-up process and in the confirmation email.
Your feedback is important to us, and we’re constantly working to improve our services and customer communication. If you still have unresolved concerns or would like to discuss the situation further, please reach out to us at community@jobleads.com. We’d like to see if there’s anything more we can do to address your issues.
Thank you for sharing your thoughts, and we’re sorry again that this was your experience.
They sucker you into a 14 day trial. Even if you mark a calendar date to cancel, it better not be one second past the exact time you subscribe because they will charge you. The resources were useless. Their customer service is basically collection agents telling you why you should pay even if you tried to cancel the same day in good faith. This is a money grab ripoff. Avoid.
Hello:
We’re really sorry to hear about your experience and understand your frustration. We strive to provide clear information regarding the trial period and cancellation process, but we know it can be easy to miss the details, especially with the timing involved. We never want our users to feel misled, and your feedback helps us identify areas where we can improve.
Regarding the customer service experience, we aim to assist with fairness and empathy, so it’s disappointing to hear that it didn’t feel that way for you. As for the resources and job matches, we regret that they didn’t meet your expectations, and we’re continuously working to improve the quality and relevance of our offerings.
If there’s anything more we can do to address this situation, please reach out to us at community@jobleads.com. We’d like to see if we can help resolve your concerns and make things right. Thank you for sharing your thoughts, and we’re sorry that this was your experience.
Terrible customer service. Well overpriced for the amount of terrible jobs on their site, most of which seem made up because they take you to random insecure sites. Do not use.
Hello Ben:
We’re really sorry to hear about your experience and understand your concerns. It’s disappointing to know that you found the job listings on our platform to be of low quality or misleading. We strive to provide relevant and verified job opportunities, so it’s concerning to hear that you were directed to insecure or irrelevant sites. We take this feedback seriously and will look into it to ensure that our listings are up to the standard our users expect.
Regarding the refund policy, while it is guided by our Terms & Conditions, we do evaluate cases individually and try to be as fair as possible. We apologize if our response didn’t reflect that or left you feeling unheard.
We appreciate your feedback and would like to assist further if there’s anything we can do to resolve the situation. Please feel free to reach out to us at community@jobleads.com so we can address your concerns more directly. Thank you for sharing your experience with us.
They displaued job with highly paid jobs when you click on the job it ask you to sign up and pay some fee, which I did then actually offer is different what they show you in heading than automatic they deducted £59 from my account which I noticed in my bank than I tried contacting no number is provided, I emailed them no answer, I have deleted the pre approved payment but still lost my £59. Also cancelled on their website but not sure they will do anything about it. For now just cancelled the direct debit.
Hello Bandana:
We’re sorry to hear about your frustrating experience, and we understand how concerning unexpected charges can be. When signing up, we do our best to clearly communicate the automatic renewal and pricing details, but we regret that this led to confusion and an unexpected charge.
Regarding the job listings, we aim to provide accurate and relevant opportunities, and it’s disappointing to hear that the listings didn’t meet your expectations. We also apologize for any delay in responding to your emails—we strive to address all inquiries promptly, and we’d like to help resolve this for you.
Please reach out to us at community@jobleads.com so we can look into your cancellation request and assist you further. We appreciate your feedback and are committed to making sure that you feel supported. Thank you for bringing this to our attention, and we hope to find a resolution that works for you.
First, you pay $2,5 to use it once, for a poor service to be clear. If you forget about your membership they will charge you $70 without warning. This is how scammers operate
Hello Grzegorz:
We’re sorry that your experience was a negative one. We understand how frustrating it can be if the automatic renewal catches you off guard. The details regarding the renewal and cancellation are clearly stated during sign-up and in the confirmation email.
We never intend to cause distress, and your feedback is important to us as we continue to improve our services. If you’d like further assistance, such as confirming your cancellation or discussing a possible refund, please reach out to us at community@jobleads.com. We’re here to help and would like to resolve this issue for you.
Thank you for sharing your experience, and we apologize for any inconvenience this may have caused.
In violation of California law, the firm refused to grant me a refund on the day they unexpectedly and automatically re-billed me. As per the law, they were required to send me notices of the impending automatic renewal between 3 and 21 days before the automatic re-billing, which they did not do.
I have filed a complaint against JobLeads with the Better Business Bureau, as well as with the California Attorneys General office, as well as filed negative reviews of their business practices on TrustPilot, SiteJabber, Google, Reddit, and ScamDetector.
Dear Thom:
Thank you for bringing this to our attention. We take your concerns very seriously and strive to ensure that our practices comply with all applicable laws, including California's regulations on automatic renewals.
We sincerely apologize if there was a lapse in our communication regarding the renewal notice. This is not the experience we aim to provide, and we are actively investigating your case to understand what could have gone wrong.
Please know that we are committed to resolving this issue fairly and promptly. We encourage you to reach out to us directly with your account details so that we can look into your specific situation and work towards a resolution.
Thank you for giving us the opportunity to address your concerns.
During trial period, the monthly subscription fee was not mentioned prominently and much higher than the industry average. I only got to see it after I saw a very high credit card bill. I approached the customer service, who only agreed to cancel it the next month, even though I contacted them several days after the new billing cycle and explained the confusion.
Also the hook "free CV review" was never performed during the sign-up and I asked a few times and no result. I had to sign up using a new account and then I received an almost exactly the same review response from another CV review service.
Overall, scammy experience, and cannot trust the 4.5 stars on Google Review. Very disappointed.
Hello Jay:
We’re sorry to hear about your disappointing experience, and we appreciate you bringing these issues to our attention. Your feedback is important, and we want to address your concerns as clearly as possible.
Regarding the subscription fee, we strive to be transparent about our pricing during the trial period. While our team was able to cancel the subscription for the next month, we regret that we couldn’t resolve this issue sooner.
As for the CV review service, we sincerely apologize that it did not meet your expectations. The quality of our CV reviews is something we take seriously, and it’s concerning to hear that you received a response that felt generic or not tailored to your needs. We would like to investigate this further to ensure that our services are up to the high standards we strive for.
Your experience does not reflect the service we aim to provide, and we’re sorry for any inconvenience you’ve faced. If you’re willing, we’d like to make this right—please reach out to us directly at community@jobleads.com so we can assist you further. Thank you for your feedback, as it helps us improve our services.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shez:
We’re truly sorry to hear about your negative experience and understand how frustrating it must have been. We want to clarify that when signing up for the trial, the automatic renewal is part of the Terms & Conditions, but we never intend to mislead our users. Our goal is to offer valuable services that help job seekers, not to create confusion or frustration.
Regarding customer service, we strive to respond as quickly and effectively as possible, and we regret that your experience didn’t reflect this. If there’s anything still unresolved, please reach out to us at community@jobleads.com, and we’ll do our best to assist you promptly.
We also aim to provide high-quality job opportunities, including postings from various sources. Your feedback is crucial, and we’ll use it to continue improving our services. Thank you for sharing your concerns.