Joancee

There were lots of choices to from. I selected the one liked and placed the order. Received the ring and I am extremely happy with my purchase. I adored the packaging and will order through your company again. Thank you so much.

It takes time for the product to arrive but it's well worth the wait. I love my rings! They're durable & maintain their shine. I'm a nurse and I'm rough on my hands and these rings are still beautiful!

I ordered a set of three rings for my wife and the main middle ring came with an oval shaped ring as it had been dented and was missing two gems. When I tried to reach customer support about it, they take at least a day and a half per response. My first response was just a 35% of coupon which I was offered from the support via email. Interestingly though, the support rep via messenger offered me 40% off. I asked why the "One Year Warranty" didn't apply to my order and was then offered to have it replaced for free but I would pay the shipping fees. I will not be shopping at Joancee anymore and recommend you do not either. Additionally, the initial delivery of my order took 3 months and I had no updates on the order until it appeared at my door.

I ordered a sapphire ring…they sent the wrong colour. The ring was clearly light blue tanzanite. Now I will either have to keep the wrong colour ring or pay out of pocket to return it, despite this whole issue being their mistake. Offered a future discount, but am unwilling to order from this company ever again. Horrible experience. Admit your mistakes and don't make the customer pay for them.

I was looking for a slim inexpensive wedding band to wear daily when working in the barn. It's been hard to wear gloves with my engagement ring/wedding band, so this ring works perfectly. Add in much less expensive that if something were to happen to it, it can easily be replaced. The heart drop earrings are also exactly what I wanted. I've had a few compliments on them already.

I was looking for a vintage type ring and came across this on online. I'd looked at others for months, but kept going back to this one so I decided to order it. It took a few weeks to get, but it came in a beautiful box, looks very expensive & so worth the wait. Can't wait to show it off!

Received the ring after a month and a half wait for it. Gave it to my fiancee and within 3 days it was falling apart. Stone fell out, whatever its plated in started chipping off. Emailed about a refund and was told no and offered a 30% discount code instead. Refused it and was offered a repair in which I would be responsible for shipping both ways. I refused and again demanded a return slip and a refund. Again I was refused and offered a replacement ring. Why would I want a replacement for a ring that fell apart in 3 days? That's where I'm at as of now. Working on contacting the French ombudsman about it. Also, don't let them fool you, the rings don't come from France as they claim. They come from China and are as chincy as you'd expect. Run away fast. Better quality out of a box of Cracker Jack's

No problems purchasing a beautiful ring for my 35th wedding anniversary. Paid an extra $26.00 to have shipped within 3-5 business days. Nearly a month later, still didn't have ring. Emailed company and they said they would refund $10.00. $10.00? NO! The least they could do is to refund the $26.00 that I paid EXTRA for my order to sit in their warehouse overseas!

I absolutely LOVE my ring. This is my second ring. I ordered the same ring years ago and decided to order another one just like it. I have one fir everyday wear & one for special occasions.

I ordered an engagement ring from them and forgot to specify some details, so I contacted them and they responded quickly. We resolved all the issues. They have good service and they respect their customers. I recommend it.

The experience was great. The delivery was fast and the process was simple and the ring is absolutely beautiful. It looks just like it did on the computer.

I ordered my ring and paid extra to have it delivered early after a couple of weeks I emailed them to let them know I haven't received or heard anything very slow about getting that order to me. I was very disappointed. I would think they would've compensated me with something extra for waiting as long as I did. I really was very disappointed but I have to say my ring is beautiful.

I received my Princess cut diamond engagement ring about 3 weeks after it was ordered. Which was unexpected because I've ordered before and it took a very long time.
When I received my ring I was overwhelmed, it is absolutely beautiful. It looks way better than I ever expected. I will be placing another order very soon.

The ring is beautiful it fit right for hubby & I & the engrave is perfect... The only problem is that my gem was loose & eventually fell out within 3 days of having... We got it back in with glue but it defiantly has lost some shine...

The rings are pretty but look better on the website. Paid for expedite shipping but didn't receive package till a month after order was placed. Even after it says ships in 4-6 business days. Never will order from them again.

I purchased a ring and paid for the expedited shipping. My product was late, and the company did not want to refund me the shipping cost. Once I got my ring I wanted to return it because it was to big. After several emails back and forth The company finally gave me return instructions. The product came from Chicago but I was told I had to send it to China.

I ordered this ring on February 8 2025 still haven't received it know one will call me and you will not credit my credit card I have emailed every day since and can not talk to a representative. This company stole my money and gave me nothing

Me & my husband purchased rings. His was unfortunately too small. He ordered a size 6 in men's I ordered a size 5.5 in women's. My ring fit Perfectly but I tried his on & it was small on me also so maybe it was sized wrong. Overall, it did take awhile for it to shop and it took awhile for me to receive it. It was worth it. Can't wait to place another order to get my husband a ring that's perfect for him.

The jewelry I purchased is just beautiful. It exceeded my expectations. I would highly recommend Joancee. Com for anyone looking for a well crafted and priced piece.

I placed my order at the beginning of last month and after 35 days it finally arrived. I paid the additional $26 for 3-5 shipping. If I had known I would still have to wait over a month I would have saved my money. Customer service takes days to respond and fights to not help you in anyway.