Been a user for 3 years now. Love the membership but they don't come out with many new (especially birthday) videos often. You don't want to send many friends the SAME jib jab birthday card starring the other 5
You need some new birthday greetings. I've used all the ones where I insert pictures that are presentable enough to send to family and friends. How about some more that are less raunchy and not hip hop or rap?
I renewed my subscription because it's a good value for me. The only thing I'd like to see improved is the selection of dancing/singing cards available for birthdays, especially. I am a senior citizen and the choices are limited.
Wish there were more continuous selection that are offered weekly
I enjoyed the videos and cards and want a little more variety. The app doesn't offer everything the website on my home computer does
Overall very entertaining and unique
I have really enjoyed JibJab over the past few years. It sure would be great if new "Starring You" videos would show up every month or two. Fresh videos would certainly have me showing up on site more often.
Cant just pay to send one video, they take $18 upfront, and then when you go to send the video on the important day conveniently the site is down... Absolutely fuming. Sent an email requesting a refund, no reply.
I sent three cards, and they were never received. I even checked the recipient's devices, and we would not find them, even in the junk mail and spam filter folders. Very poor experience. Please fix it before Father's Day.
I am not a sophisticated user, so putting the photo heads in the cards proved very difficult. It would be great to have more cards with just one face. Cards with several faces were too time consuming to attempt/
What a FUN site! I have nothing but positive feedback to share for JibJab. I have used JibJab numerous times over the years and have had so much fun with their videos. They are easy to create and bring hilarious laughter to everyone I show them too. As a corporation I have found the very easy to work with--in terms of a refund request they willing refunded my money with no questions asked. Love this site!
I love how the card turned out. I believe, however, that you should be able to buy one card without spending $18 for a full year. At first you think it is $1.99, then go to the trouble to make the card and find out it's an $18 charge for a year (no cheaper option). And if you do acquiesce to spend the $18, it SHOULD NOT be an automatic yearly renewal. I'm still trying to find my way out of that one. No response from JibJab yet. Too bad about this issue, because the cards are great.
Half of what they have is very good and half is so so. Most videos are from when I joined 8 years ago. Takes too long for new videos to come out and when they do, they are often only okay. But they will come out with some really good ones once in awhile. Two new videos a month would be great, but I don't see that happening. Not really worth the money in my opinion.
The jibjab was easy to use and gave our group at work lots of laughs! Maybe a little pricey since you pay the yearly fee and then have to pay to download videos but it is nice that there is no charge to email them! The only thing I would change is maybe that you could manipulate the box around the face to cut out any background! I would highly recommend it to my friends :)
We were able to easily put together several videos for family around the Christmas theme. When they received them, we received some great replies from them. We are now a fan for sure and will use JibJab to help celebrate all major events in the future.
I only joined right after Thanksgiving but with birthdays and the holidays I've already sent out four e-cards. Every card I've sent have been "shared" so that more people can enjoy and have a good laugh. Well worth the money in my opinion when you can really get a lot of people sharing a card.
Very happy with product and the service of choosing a specific send date.
The only reason I didn't give 5 stars is because there were no notifications or emails to me that the card was delivered on specific date and if receiver opened card or not.
What the hell happened to you JibJab? You used to be about the humor and sharing fun... now you're all about the almighty dollar. Every damned video I click on is a "member exclusive" - where is the love for having been a "member" of your community since you started, sharing your content and helping build your brand... guess that doesn't count for crap anymore. :(
I really enjoy the JibJab e-cards. Everyone that I send an e-card tell me that I'm crazy and it made them laugh. They also want to know how I did it. Hilariously gut busting cards. The customer service is wonderful also. Quick response and problem solving.
As a mom and g-ma we have had much fun with JibJab. My grand babies love picking out a photo and placing it in the funny character settings, the holidays are most fun. Our little family funny is so easy to share too. Hope you enjoy your personalized little funnies as much as we do.
Mouth is way to wide. No matter what I do to adjust the photos... Just doesn't fit well.
Out of 30 photos... I have one that actually looks okay. Not the best but. "Okay"... Fix the mouth (shorten) and I will give it 10 stars :)
I was looking at jibjab with my 3 year old and she pressed a button which signed me up and money came out via PayPal.
I emailed jibjab explain what had happened and within 24 hour a lovely man named Geoff had responded and issued me with a refund. Thank you for being understanding :)
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.