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JibJab

How would you rate JibJab?
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Georgia
1 review
0 helpful votes
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JibJab
September 19, 2016

Been a user for 3 years now. Love the membership but they don't come out with many new (especially birthday) videos often. You don't want to send many friends the SAME jib jab birthday card starring the other 5

Date of experience: September 17, 2016
Pennsylvania
1 review
0 helpful votes
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More family oriented birthday greetings
March 22, 2017

You need some new birthday greetings. I've used all the ones where I insert pictures that are presentable enough to send to family and friends. How about some more that are less raunchy and not hip hop or rap?

Date of experience: March 20, 2017
New Jersey
1 review
0 helpful votes
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My opinion
June 7, 2017

I renewed my subscription because it's a good value for me. The only thing I'd like to see improved is the selection of dancing/singing cards available for birthdays, especially. I am a senior citizen and the choices are limited.

Date of experience: June 5, 2017
Canada
1 review
0 helpful votes
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So funny
June 30, 2017

Wish there were more continuous selection that are offered weekly
I enjoyed the videos and cards and want a little more variety. The app doesn't offer everything the website on my home computer does

Overall very entertaining and unique

Date of experience: June 28, 2017
Indiana
1 review
0 helpful votes
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I have really enjoyed JibJab over the past few years. It sure would be great if new "Starring You" videos would show up every month or two. Fresh videos would certainly have me showing up on site more often.

Date of experience: July 1, 2017
GB
1 review
0 helpful votes
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Daylight robbery! DO NOT USE THESE
May 25, 2016

Cant just pay to send one video, they take $18 upfront, and then when you go to send the video on the important day conveniently the site is down... Absolutely fuming. Sent an email requesting a refund, no reply.

Date of experience: May 22, 2016
California
1 review
1 helpful vote
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CARDS WERE NEVER SENT
June 13, 2016

I sent three cards, and they were never received. I even checked the recipient's devices, and we would not find them, even in the junk mail and spam filter folders. Very poor experience. Please fix it before Father's Day.

Date of experience: June 11, 2016
California
1 review
0 helpful votes
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Great cards but takes skill to implant faces
December 13, 2016

I am not a sophisticated user, so putting the photo heads in the cards proved very difficult. It would be great to have more cards with just one face. Cards with several faces were too time consuming to attempt/

Date of experience: December 11, 2016
Illinois
1 review
0 helpful votes
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Love JibJab
December 12, 2018

What a FUN site! I have nothing but positive feedback to share for JibJab. I have used JibJab numerous times over the years and have had so much fun with their videos. They are easy to create and bring hilarious laughter to everyone I show them too. As a corporation I have found the very easy to work with--in terms of a refund request they willing refunded my money with no questions asked. Love this site!

Date of experience: December 12, 2018
Ohio
1 review
0 helpful votes
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Love the card, do not like the charge.
October 14, 2016

I love how the card turned out. I believe, however, that you should be able to buy one card without spending $18 for a full year. At first you think it is $1.99, then go to the trouble to make the card and find out it's an $18 charge for a year (no cheaper option). And if you do acquiesce to spend the $18, it SHOULD NOT be an automatic yearly renewal. I'm still trying to find my way out of that one. No response from JibJab yet. Too bad about this issue, because the cards are great.

Date of experience: October 12, 2016
Illinois
2 reviews
1 helpful vote
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Same old, same old
May 13, 2017

Half of what they have is very good and half is so so. Most videos are from when I joined 8 years ago. Takes too long for new videos to come out and when they do, they are often only okay. But they will come out with some really good ones once in awhile. Two new videos a month would be great, but I don't see that happening. Not really worth the money in my opinion.

Date of experience: May 11, 2017
Canada
1 review
0 helpful votes
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Loved it!
December 14, 2016

The jibjab was easy to use and gave our group at work lots of laughs! Maybe a little pricey since you pay the yearly fee and then have to pay to download videos but it is nice that there is no charge to email them! The only thing I would change is maybe that you could manipulate the box around the face to cut out any background! I would highly recommend it to my friends :)

Date of experience: December 12, 2016
Texas
1 review
0 helpful votes
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Fun, Fun, Fun
December 18, 2016

We were able to easily put together several videos for family around the Christmas theme. When they received them, we received some great replies from them. We are now a fan for sure and will use JibJab to help celebrate all major events in the future.

Date of experience: December 16, 2016
California
2 reviews
0 helpful votes
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The gift that keeps on giving
December 13, 2016

I only joined right after Thanksgiving but with birthdays and the holidays I've already sent out four e-cards. Every card I've sent have been "shared" so that more people can enjoy and have a good laugh. Well worth the money in my opinion when you can really get a lot of people sharing a card.

Date of experience: December 11, 2016
Florida
1 review
0 helpful votes
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Happy New Member
August 27, 2016

Very happy with product and the service of choosing a specific send date.
The only reason I didn't give 5 stars is because there were no notifications or emails to me that the card was delivered on specific date and if receiver opened card or not.

Date of experience: August 25, 2016
Kentucky
1 review
7 helpful votes
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What the hell happened to you JibJab? You used to be about the humor and sharing fun... now you're all about the almighty dollar. Every damned video I click on is a "member exclusive" - where is the love for having been a "member" of your community since you started, sharing your content and helping build your brand... guess that doesn't count for crap anymore. :(

Date of experience: December 19, 2015
Florida
1 review
0 helpful votes
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Laughing all day
August 24, 2017

I really enjoy the JibJab e-cards. Everyone that I send an e-card tell me that I'm crazy and it made them laugh. They also want to know how I did it. Hilariously gut busting cards. The customer service is wonderful also. Quick response and problem solving.

Date of experience: August 22, 2017
Ohio
1 review
0 helpful votes
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Fun for all
January 1, 2017

As a mom and g-ma we have had much fun with JibJab. My grand babies love picking out a photo and placing it in the funny character settings, the holidays are most fun. Our little family funny is so easy to share too. Hope you enjoy your personalized little funnies as much as we do.

Date of experience: December 30, 2016
California
1 review
0 helpful votes
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Mouth is way to wide. No matter what I do to adjust the photos... Just doesn't fit well.

Out of 30 photos... I have one that actually looks okay. Not the best but. "Okay"... Fix the mouth (shorten) and I will give it 10 stars :)

Date of experience: January 3, 2017
Australia
1 review
0 helpful votes
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I was looking at jibjab with my 3 year old and she pressed a button which signed me up and money came out via PayPal.
I emailed jibjab explain what had happened and within 24 hour a lovely man named Geoff had responded and issued me with a refund. Thank you for being understanding :)

Date of experience: December 16, 2019

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews