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JibJab

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GB
1 review
0 helpful votes
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JibJab Fun
July 23, 2017

Really easy to use and lots to play with! JibJab lets you review your video and gives you plenty of space for uploading photos so you can choose the ones you like best. Videos for different occasions make it easy to send last minute 'cards' and there is an option to delay sending to hit that special day.

Date of experience: July 21, 2017
Washington
1 review
0 helpful votes
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Annual Renewal Refund
July 21, 2016

Fast, efficient, and considerate service when asking for a refund on a subscription I was unaware was on annual renewal. No push back or drawn-out sales tactics. Just a courteous reply of assistance. Thank you!

Date of experience: July 18, 2016
North Carolina
1 review
0 helpful votes
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I love JibJab cards but was upset that some valentines i sent were delivered a week late. I contacted customer support by email and, within an hour, received a reply with gracious and generous compensation.

Date of experience: March 3, 2018
South Dakota
1 review
0 helpful votes
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Customer service
April 20, 2017

Had it auto renew, but didn't want to and their customer service reversed it right away, no problem. Awesome service and love the dances. May be back especially since they provided such prompt service response.

Date of experience: April 18, 2017
California
1 review
0 helpful votes
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Friends Star in JibJab Productions
April 21, 2017

I had so much fun and laughed so hard building my own little Productions starring various Facebook friends and family. JibJab is the best interactive experience for humor and play. The reactions have been hilarious.

Date of experience: April 19, 2017
New Jersey
1 review
0 helpful votes
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Fun web cards
June 8, 2017

I have used Jib Jab a couple of years. They are fun and people enjoy them. My only complaint is that you are limited on the number of words you can write in the message. We are using the card as an invite to our birthday/anniversary party and have to make two cards to send all the details

Date of experience: June 6, 2017
Washington
1 review
0 helpful votes
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Needs more Videos
June 14, 2016

After all these years Of Jib Jab being online I thought there would be way more video options for paying customers. I was searching for a cool and funny high school graduation video for my son but their were only about 2 or 3 of them and they were corny. :( I was very disappointed. Father's Day videos were cool. Music and others were alright. Still need more video options please.

Date of experience: June 12, 2016
Oregon
1 review
0 helpful votes
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Love Love Love
June 23, 2016

I love how many options there are to personalize cards and photos with mine and my families pictures. They are so fun and very user friendly. I also like the delivery options and being able to email or post to social media. I also feel like it is a decent price for an entire years worth of use.

Date of experience: June 21, 2016
California
1 review
0 helpful votes
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Our Husky is the star!
July 16, 2016

I sent my 60 year old sister 2 jib jab cards (one birthday and one other because they are so cute). She told me she hasn't laughed that hard in a long time! I am having fun putting our dog into the videos and it is hilarious! She is the funniest part of one of my 5 "people" cards! My kids are like "omg mom!" but are laughing uncontrollably as they watch themselves and our dog in the video. I love it!

Date of experience: July 14, 2016
Florida
1 review
0 helpful votes
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Never able to JIB-JAB!
December 21, 2016

I subscribed a few days ago and I am already sorry that I did. I have tried to create at least 5 or 6 videos since then and have not been successful. Each time I add a picture it never come up in the space for the pic. I have gotten so frustrated since it keeps happening time after time with different pictures I just give up. What a waste of money.

Date of experience: December 19, 2016
Florida
1 review
0 helpful votes
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Speedy cancelation
November 3, 2016

I sent one email to cancel my subscription. 2 days later my subscription was cancelled and my money refunded. No hassle at all. Great change from other subscription I have cancelled. Jibjab is a cool app, but I just don't know enough people that have a sense of humor. I, myself have slowly stopped being on the internet, so I really didn't use it enough, but should I ever need a cool app like jibjab I will definitely activate my subscription again.

Date of experience: November 1, 2016
Hawaii
2 reviews
0 helpful votes
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A Star IS Born
June 6, 2016

Love the site. Some situations are as hilarious as they are creative. It took me a little while to get the hang of the transfer of pictures, especially if there were multiple entries, to the selected interface. Once I figured it out all went well.

I did not find the tutorial helpful because it just would not activate for some reason or other.

Date of experience: June 4, 2016
Illinois
1 review
0 helpful votes
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Great customer service
November 17, 2016

Today I used customer service to take care of a billing problem. It was all handled very quickly and efficiently online without ever having to speak to a person. I wish more companies were this easy to deal with.

Date of experience: November 15, 2016
Colorado
1 review
0 helpful votes
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Meets expectations
December 15, 2016

JIb Jab is a fun affordable way to reach lots of people for lots of occasions. I do have a couple frustrations; however. 1. I had to create my card twice because apparently I needed to first upgrade my account then start over. 2. I did not see anywhere that there was a 50 email address limit, so I had to guess at how many on my list, was 50, then send the card to a second batch of emails.

Date of experience: December 13, 2016
Texas
1 review
0 helpful votes
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Very dissatisfied - refund needed
June 24, 2016

The jibjab I created never posted; therefore, I'd like a full refund. I'm not sure if your system was on overload due to Father's Day demands, but I will not be using this again. A full refund is requested.

Date of experience: June 22, 2016
GB
1 review
0 helpful votes
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Tango dance with nephew and wife
July 28, 2017

Loved creating this- but site did not work on my ipad and I had to go on my Mac Air laptop.
Everything then worked beautifully- I tried out various options for the dances and adjusted the faces I was using to fit better.The birthday person loved it. I also put it on Facebook.
Jib Jab is a gift. It also allows you to email to other relatives.
(but why did i have to re register and pay again? Not sure)

Date of experience: July 26, 2017
Australia
1 review
0 helpful votes
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I NEEDED A REFUND
September 1, 2016

Jib Jab were very prompt and efficient in answering my email when I was billed for a recurring subscription which I didn't sign up for. They were straight on to it and refunded me without any hassles and were friendly in their approach. I think Jib Jab is a great site and will continue to use it... and would not hesitate to sign up again should I ever need too. Highly recommended company to deal with. Thanks Jib Jab - nice to know there's some honesty out there in cyberspace.

Date of experience: August 30, 2016
Canada
1 review
0 helpful votes
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What a great site,
February 17, 2018

JibJab is easy to use, has many options and occasions to choose from. You make everyone look like a pro, and the results are absolutely hilarious. Great site to entertain your family and friends. Try it, You'll love it.

Date of experience: February 15, 2018
Illinois
1 review
0 helpful votes
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Good experience
April 22, 2017

I have enjoyed using the jibjab site as entertainment with my children and was extremely happy when there was an issue with my account, their reps were very responsive, helpful and resolved it quickly - they even exceeded my expectations.

Date of experience: April 20, 2017
Canada
1 review
0 helpful votes
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Excellent
May 4, 2017

A great way to empower friends when you include them in your JibJab production. I have a lot of fun exploring the different possibilities that JibJab provides. Thank you very much for this very creative approach to one's expression.

Date of experience: May 2, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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