JibJab

Joined not realizing I was signing up for annual renewals. Had lots of fun with the application but then quit using it for a while. When I realized I was being billed, contacted JibJab and my money was refunded same day no questions asked other than was I satisfied with the experience and outcome. Does exactly what it says it does, easy and intuitive to use, well worth a try.

I go on and want the app, it says $1.99. All the other apps that I've bought were that price 1 time. These guys charged my card $18.00 for a complete year. I guess it's my fault for not reading closer and reading their 25,000 word disclaimer. Not good business practice.

I've been having a blast creating JibJab cards for friends and family and get more enjoyment out the reactions than when I received my first JibJab! This is a fun thing to do to lighten things up, bring a smile and chuckle and just brighten someone's day. What a neat idea!

I send JibJab cards a few times a year and everyone enjoys them. Sometimes it's hard to find the right card but I like the suggestions for particular holidays or time of the year. It would be great if we had the option to omit or add a head, since some that might be suitable are either a head short or have one too many.

I've used free jib-jab in the past and love it. Upgraded to a paid membership, but there was a glitch and my cards didn't send. Emailed customer support and they followed up with me right away. Refunded my membership and even sent another email to see if I was satisfied. Impressive.

I signed up getting the monthly rate of $2.99. Imagine my surprise when I was switched to the yearly rate afterwards. I will not be keeping JibJab and will caution everyone else about the charging/switching practices used. I am VERY disappointed in JibJab! This is what I got from PayPal: "Just wanted to let you know your PayPal automatic payment to JibJab Media Inc. changed."

I love the end result, but getting there is a little challenging. There is no place to search what you are looking for. I can't find how to delete faces or videos. There is no way to go back and edit. I would like to preview before finishing. The menu should have a "Help" to click on. I'm still learning. Hopefully it will get better!

I decided to send a card/video to my niece and nephew... they absolutely loved it! The laughter I heard in the background, when talking to my sister, filled me with such joy. After the first card was sent, several more followed, each one was adorable. Thank you JibJab for filling our family with laughter and happy moments!

My children and I had a blast making holiday cards for family. I just wish there were even more NEWER child friendly videos to choose from. Several were older ones that they children had seen repeatedly.

Only problem I've found is being able to fine tune the mouth. The dancing memes are so much fun and I know a friend has received a birthday card or thank you when I pick up the phone and all I hear is someone laughing.
We all need something to laugh about right now.

Jib Jab is fun, but it's pretty pricey and I was disappointed by the overall low number of video options. Several are just repeated (like they put Happy in the birthday section and the valentines section).

I have contacted customer service a few times during the past few days via email. First I'm a bit concerned, there are no telephone number on the website. But what I found out is, they are very responsive. I received all responses within a day or less. Matters were handled professionally. I'm very satisfy.

As my kids leave the nest and create new lives, I now have family clips to keep us together. Dance clips are a delight and make me smile each time I watch. I could never get them to learn a dance routine together in real life.
Also loved sharing clips with my staff faces for special events.

I made my JibJab but it would not load to my facebook page. I tried several times. I'm truly disappointed in your service. How do I cancel my membership as you clearly don't work? If you can help I'd appreciate it.
Thanks Elizabeth Hebert

Really easy to use and fun. Apparently JibJab as is, is passe. Very little reaction or response from those it was sent to. When I paid for an annual membership, I thought I would be able to send other e-cards, not just JibJab videos.

Lots of options you offer but wish your staff would also develop some more serious and genuinely softer approach to birthdays, anniversaries and special occasions. Some of your audience may be somewhat older crowd and for that segment your inventory gets a bit 'thinner'.

I recently signed up for $10/year (Christmas sale) with recurring payments via Paypal (this can be changed in Paypal).

I sent a bunch of cute Christmas cards and look forward to using it for other occasions throughout the year.

But they need to be more transparent as to the cost of membership and downloading videos.

I think is is $24/year one time or $12/year with recurring charges annually, and $1.99 to download the video.