JibJab

It was so much fun designing my custom cards with singing and dancing! Satisfyingly, LOL Joy! Friends and Family thoroughly enjoyed the 3 cards made thus far (in one night). Can't wait to create some more - just waiting for the next occasion. You can't beat the $18 annual price for the joy and memories you will receive for a long time to cherish.

I have subscribed to JibJab for several years. It's a unique site that allows you to use your own creativity to send greetings to your friends and family...

It is now time for me to discontinue this service... I was amazed at how simple the support team made this for me! I can't thank you enough. I thought it would be difficult to figure out and complete, but it was awesomely easy! Ended my day very well!

I created two e-videos for Father's Day, with a 50% success rate. One worked fine for my Dad, one (for my father-in-law) was not ever delivered correctly. He had "site not found" errors although it worked fine on my computer. I tried 3 times, with the same result.
Could not find anything online to help figure out if he needed to change some settings (?) in order to view.

The site itself is pretty awesome. Easy to use. But I was very surprised they want extra money (after paying $18 for an annual fee) just to download the video. Really? $2.99 just to download. Email is included with the subscription. Better off using a screen capture method.

This was the most thorough and professional customer service I have experienced. They went
Beyond the call of duty in researching the problem.
I am truly grateful to Taylor the CS agent who handled my issue, You have a excellent representative for you company.
Thank you so much

Took awhile to get the head ratios just right, and the mouth was even harder, but with persistence, my videos turned out great! Everyone wanted to know how I did it, so I told them they had to join JibJab to find out. Who knows? Maybe they will.

Had loads of fun with this app and delighted friends and family with special greetings for birthdays and holidays. It is super affordable and when I was ready to cancel the service, the support staff made cancelling a VERY easy process. This is how all companies should operate!

When I entered my card info, it said $1.50/month. I thought that's what I'd pay and if I could cancel, I would. Instead, I got charged $18! And it's not even that good. The options available are kind of lame. I'd prefer to just get my money back.

Ive enjoyed the fun making of cards. Although, my fb friends, many, were unable to see the card when posted. Therefore, a refund was requested. Within a matter of days, the account team made contact, confirmation number of refund assigned. Im awaiting, time frame on return of cash.

I wish there were a way to go back a step in the process and change size or rotation or position, rather than having to start all over again by uploading from your photo collection again, the same photo (searching for them among thousands can be a pain.)

Initially, we had a blast, but the effect wears off. I think the membership scheme is way overpriced because they have a monopoly on the market. I imagine if someone came around and sold the videos individually at a lower price than membership people would flock to that.

Staff is always great. Flights on time and mostly comfortable other than the concrete seat I had on the way back in isle #13. Main complaint is about the extra charges for bags and transportation to and from hotel... So NOT necessary - cost us an extra $170 :(

This is certainly a fun thing to do... the only suggestion I would have is after you have put your "heads" on, give an option to edit, like maybe change the smile lines or make it smaller or larger... instead of having to start all over to perfect.

Even after I pay $18 up front? Your email did not get thru the sister's SPAM filter so I had to download the movies and figure out how to get the movies to my sister so she could watch them. She is not a computer person so there was a lot of going back and forth.

The movies themselves were well-received, but I don't see enough templates that I would use with my family.

Wondering if I should use this service or not.

I had cancelled my subscription but was charged again.

What amazing service, it is unusual to get such superior service today. Danielle went way above & beyond to solve my problem & didn't give up until she uncovered the solution to my problem (which was of my own doing) Thank you so much. I will definitely use Jib Jab again.

Paid for membership to do a Fathers Day jib jab. When it went thru the your site said, "Oops site down". I tried several times to make the jib jab video card and every time it said to sign in, I would then it wanted me to pay again.

I feel like you just took my money. I emailed but all I got was you must have been on another account, say what? I would like my money back.

Susan Goodman

After paying for what I assumed would be the ability to create custom video cards I found that everything created is basically an advertisment for Jib Jab. I could live with the mild ad at the beginning of the video but having this program add text to every post you make using the created video is incredibly annoying and definitely not something we should be paying for. 2 thumbs down.