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JibJab

How would you rate JibJab?
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Spain
1 review
0 helpful votes
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Neutral
July 27, 2017

I don't download the video generated in this Web. I like to download for a video merging.

Sorry

If in a future JibJab download permits, I interest in this service.

Thank you

Date of experience: July 25, 2017
Michigan
1 review
0 helpful votes
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I wish you could add your own songs
March 30, 2017

I love it. Wish I could edit the faces more but all and all I love it. I would add faced to the background people. I would add some of my favorite songs that my family grew up with.

Date of experience: March 28, 2017
Canada
1 review
0 helpful votes
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Barbie
March 29, 2017

It was funny to do. It was hard to download on my phone to play after and show to my friends and family members. I hope it will be better for this next time.

Date of experience: March 27, 2017
Florida
1 review
0 helpful votes
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Jibjab rating
April 3, 2017

I enjoyed the cards very much, however, I do not know how to include the "heads" and did not see any instructions. I do not do facebook. Overall, I enjoyed the experience.

Date of experience: April 1, 2017
Virginia
1 review
0 helpful votes
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Malfunctioning website
June 29, 2016

The opportunity to personalize the greeting card was not presented. The only thing I could dp was send the card or go back to select a different card.

Date of experience: June 27, 2016
Tennessee
1 review
0 helpful votes
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Fun
May 17, 2017

It was easy to navigate and put together some fun clips to send to my wife for Mother's Day.My wife really enjoyed what was put together and sent to her.

Date of experience: May 15, 2017
Tennessee
1 review
0 helpful votes
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Great Customer Service
October 16, 2019

I had gotten this when the family was together for fun! Thought I had cancelled my service, I didn't. They corrected the billing and cancelled my service. This for Great Customer Service!

Date of experience: October 16, 2019
California
1 review
0 helpful votes
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Somewhat satisfy
February 22, 2017

It is a good apo. But there's a lot of times it messes up, plus
It needs a change in all dances and music videos.,
Actually all of it needs a makeover

Date of experience: February 20, 2017
New Jersey
1 review
0 helpful votes
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Pick me up card
December 12, 2016

It was a funny card and it made my sister-in-law feel better. She had lost her mother recently and this was a small way to make her smile. It made her smile.

Date of experience: December 10, 2016
New Zealand
1 review
0 helpful votes
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Help to cancel a programme
August 24, 2016

I was wanting to cancel Jib Jab but didn't know I had to go through I tunes. Jib Jab guided me which channel to go through which was very helpful.
Thank you

Date of experience: August 22, 2016
California
1 review
1 helpful vote
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Not what I expected
June 19, 2016

I thought that I was being charged for 1 month. Instead, I was charged for the year. I thought that I would have access to all of the videos but don't see them. I feel like I was mislead.

Date of experience: June 17, 2016
New York
1 review
0 helpful votes
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I really love it!
May 18, 2017

I really enjoyed making ecards for my family and friends. It puts a smile on their faces and give them quite a hearty laugh when they see their faces starring on the music videos.

Date of experience: May 16, 2017
Florida
1 review
0 helpful votes
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Lots of Laughs
September 20, 2016

Great way to send a fun greeting to friends. Lots of selections for Birthdsys and other occasions.
Would like to see a few other choices for Get Well cards including recovery from an operation.

Date of experience: September 18, 2016
Australia
1 review
0 helpful votes
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Too hard to navigate
September 23, 2016

I purchased a birthday greeting and sent it and the birthday person didn't receive it. After paying for the greeting and setting it up the site kept taking me back to the same screen

Date of experience: September 21, 2016
Washington
1 review
0 helpful votes
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Fun!
July 17, 2017

It was fun creating a greeting card. The person I sent it to loved it. The advantage of a site like this is you tailor the card specific to the person.

Date of experience: July 15, 2017
Netherlands
1 review
0 helpful votes
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Quick to reimburse
March 20, 2017

I signed up for a year, when the payment was renewed automatically I wasn't amused, but on raising the issue by email, I was reimbursed within a few minutes, and with courtesy. Top marks.

Date of experience: March 18, 2017
California
1 review
0 helpful votes
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I had a billing issue and JibJab's customer service was quick to remedy the issue in a quick and helpful way. I appreciate their professional customer service and fast followup.

Date of experience: August 24, 2020
Nevada
1 review
0 helpful votes
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My review is simi frustrated though because when I try to use the group cards it messes up and switchs the faces all around so it makes all those cards useless to me! Grrr...

Date of experience: August 31, 2017
Canada
1 review
0 helpful votes
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Not impressed
April 17, 2017

I signed up, paid my annual subscription, and sent a cat. 4 days later I go to send another card and they don't know me, they don't know my email, they don't know my password.
Unimpressive

Date of experience: April 15, 2017
Switzerland
1 review
0 helpful votes
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Very good to make a surprise to friends
May 5, 2017

Would be nice more videos with music and dance.
Would be nice to present more funny videos.
Would be great videos with high image quality to present.
Otherwise, I'm very satisfied with your offer.

Date of experience: May 3, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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