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JibJab

How would you rate JibJab?
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Tennessee
2 reviews
0 helpful votes
Follow Gina B.
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I could not get anything to work, other people tried to get it to work on my iPad, nothing would happen, so, I choose not to have something that does not work on my device!

Date of experience: May 3, 2017
Connecticut
1 review
0 helpful votes
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A really fun expierence
November 1, 2017

I have had so much fun creating cards with Jib Jab! Fun to do cards and fun to receive cards. My son and his family look forward to getting these amazing, funny cards.

Date of experience: October 30, 2017
Georgia
1 review
0 helpful votes
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Very dissatisfied
April 24, 2017

Website does not function well... finally after many tries was able to send one video but took to many tries to do so... Richardson a second video cord. Too many tries.

Date of experience: April 22, 2017
Canada
1 review
1 helpful vote
Follow Tobi M.
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OK
June 21, 2017

We used to be able to download the videos I would like to be able to do that again. It is better for being able to show the cards when there is no Internet access (like at the cottage).

Date of experience: June 19, 2017
District of Columbia
1 review
0 helpful votes
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HAVING FUN
February 23, 2017

IT IS SO MUCH FUN CREATING THE CARDS. I JUST NEED TO FIGURE OUT HOW TO TAG PEOPLE IN THE CARD SO IT SHOWS UP ON THEIR FACEBOOK PAGE. I SHARE ON FACEBOOK BUT THE PEOPLE i WANT TO GET THE CARD DO NOT GET IT.

Date of experience: February 21, 2017
Maryland
1 review
0 helpful votes
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Very funny cards
December 21, 2016

The birthday card I chose to send was very, very funny. The opera singer was ridiculous and I especially liked the explosion and his black face at the end.

Date of experience: December 19, 2016
Canada
1 review
0 helpful votes
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OK
December 29, 2016

The experience was OK. Doubt I would use the service again and, therefor, would like to stop whatever subscription to the JibJab service I have. Please confirm.

Date of experience: December 27, 2016
New York
1 review
0 helpful votes
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Love Jib Jab!
May 5, 2021

I love sending the cards to family and friends to brighten their day and make them laugh! The best part is being able to add faces to the cards I send!

Date of experience: August 8, 2016
Arizona
1 review
0 helpful votes
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Secure ID concern
September 17, 2016

I was concerned that my credit card information had been sent to a different email recipient before I was able to recognize that my email address was not updated.

Date of experience: September 15, 2016
Canada
1 review
0 helpful votes
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Fast and Friendly
October 20, 2017

I sent a message to customer service and within an hour they had resolved my problem, sent an email and refunded my account! I have never had such a positive customer service experience.

Date of experience: October 18, 2017
South Carolina
1 review
0 helpful votes
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Fun and Easy
June 14, 2017

JibJab is very easy to use and a lot of fun sending to friends and family. There is a very good selection of cards and videos to choose from and very easy to personalize and send via email.

Date of experience: June 12, 2017
Virginia
1 review
0 helpful votes
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Totally dissatisfied!
February 22, 2017

Have not been able to log on since I signed up 8 days ago. Have emailed you several times! YOUR SOLUTIONS HAVENT WORKEDI made a video for my boyfriend for valentine's day, he is out of the country and I couldn't even send it! I have asked for a refund a few times STILL HAVEN'T SEEN IT!

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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JibJab is SUPER FAB!
December 12, 2016

I recently started making JibJab videos, & I can't believe how easy and fun it was!
Can't believe I didn't find it sooner!
My videos are Hysterical!
Thanks JibJab!

Date of experience: December 10, 2016
Arizona
1 review
0 helpful votes
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Disappointed.
December 29, 2016

I love these jib jab videos but they took out my favorite videos. They update new videos but they took out the ones that hooked me on this site. Like the Star Wars videos and baseball ones too.

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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Never received
April 22, 2017

Recipients of my email easter card to them... never received them.
They searched spam folders, in folders and neither of them received. Very disappointing.

Date of experience: April 20, 2017
Ohio
1 review
0 helpful votes
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Request for refund granted.
January 27, 2017

I ask for a refund and I had a reply within 24 hrs. Within another 24 hrs. My refund was granted and on its way without delay. Contacts were very friendly and effective.

Date of experience: January 25, 2017
Michigan
1 review
0 helpful votes
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Not that satisfied
June 26, 2016

I wanted to be able to download the videos to keep forever. I Know I can download them if I want to pay $1.99 per every little video. I feel this to much to ask from a member.

Date of experience: June 24, 2016
California
2 reviews
0 helpful votes
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Very dissatisfied
June 16, 2016

Absolutely not able to make a video right! Have watched and listened to multiple tutorials and still can not make a mouth to be opened right. Want to cancel my subscription.

Date of experience: June 14, 2016
Alessandra S. JibJab Rep
over a year old

Hello - we are sorry to hear you are having issues! Please send an email to help@jibjab.com and we will be happy to help.

Virginia
1 review
0 helpful votes
Follow Debra H.
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Cards not delivered in timely fashion
September 20, 2016

A friend sent me a card and it arrived a day early. I sent a friend a birthday card in the morning and requested to "send now" and it arrived about 8 hours later.

Date of experience: September 18, 2016
New York
1 review
2 helpful votes
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Could not work the site
July 8, 2017

I tried everything I could see to include a message. I could not send, then I tried to just send... no luck. After an hour, I ran out of time with no cards sent.

Date of experience: July 6, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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