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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
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ECard Videos
April 21, 2017

My friends and family love watching these videos. Videos for all occasions and holidays. Easy to add faces. Easy to add text and import photos from various sources.

Date of experience: April 19, 2017
Arizona
1 review
0 helpful votes
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Thank you
May 13, 2017

I appreciate receiving the refund and look forward to using JibJab in future. I like the selection of cards and the ability to insert photos to personalize them.

Date of experience: May 11, 2017
Texas
1 review
0 helpful votes
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Jibjab is awesome!
September 14, 2016

I love jibjab, I have my family and friends using it also. I'll continue using jibjab. It's so much fun sending them and watching them. Kudos to jibjab!

Date of experience: September 12, 2016
Florida
1 review
0 helpful votes
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Ok
May 16, 2016

The site does not seem to be as good as it used to be. I have used it in the past and a have not for a couple years until last week. I would probably not use it again in all honesty.

Date of experience: May 16, 2016
Arizona
1 review
0 helpful votes
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Friends never received e-cards.
June 22, 2016

I was totally embarrassed because my friends never received my e-cards. One of them was for my friend's birthday, so it looked like I forgot her birthday. :(

Date of experience: June 20, 2016
Minnesota
1 review
0 helpful votes
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Very Fun
July 19, 2017

I found it easy to use; very intuitive. I love all the videos. Lots of selections to choose from. The videos are fun to watch. Everyone I sent them to loves it.

Date of experience: July 17, 2017
Australia
1 review
0 helpful votes
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CHristmas card
December 18, 2016

I have not been able to edit the greeting on the card... I want to send it to more people but want a proper Christmas message on it. How do I do this? Thanks Dale

Date of experience: December 16, 2016
Pennsylvania
3 reviews
0 helpful votes
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Cancelling a charge made by mistake
April 26, 2017

I was taken care of promptly. I maybe think of them in the future. Charge by my niece was not permitted by me. I appreciate them resolving this for me.

Date of experience: April 24, 2017
GB
1 review
0 helpful votes
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Tequila
September 5, 2016

Trying to send another e card. I can't log in coz I'm apparently already logged in although I can't use the site coz I need to log in. And so it goes round in circles.

Date of experience: September 3, 2016
Texas
1 review
0 helpful votes
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One
January 9, 2017

To hard for me to download pictures to faces. The younger folks can do it but us older folks have a hard time download, finding the right size, etc. not for me

Date of experience: January 7, 2017
Pennsylvania
1 review
0 helpful votes
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Great site
January 6, 2017

Was disappointed I was still asked for $$$ to download a video. I thought membership gave you full video which it did, but then wanted more to download a video.

Date of experience: January 4, 2017
Wisconsin
1 review
0 helpful votes
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I got you babe
February 25, 2017

It was hard to get the faces right, and the when I wanted to go back to get it right, it was already sent w/ the wrong face. So I had to start all over again.

Date of experience: February 23, 2017
Washington
1 review
0 helpful votes
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Black mustaches on every picture
February 22, 2017

The little video would have been so cute... except that a black mustache came across the top of the mouths of everybody -- including the two ladies and the toddler in the video.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Good
June 30, 2017

I like jibjab. I think it's unique. I wish there were also some heartfelt e-cards and I also wish I could write more to the person who is receiving it.

Date of experience: June 24, 2017
Missouri
1 review
0 helpful votes
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Funny stuff
December 14, 2016

I and my family really enjoyed the "video" I made. The only problem I encountered was the sizing of my picture downloads. I had to reset and retry several times.

Date of experience: December 12, 2016
Michigan
2 reviews
0 helpful votes
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Head
December 13, 2016

I used to be able to add a head. I just renewed my membership
And can't add a head. Probably because i am getting too old to understand the directions.

Date of experience: December 11, 2016
Iowa
1 review
0 helpful votes
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Easy, fun and entertaining.
October 1, 2016

This is a great deal of fun to do and extremely simple. If you can point and click, you can create a great video to entertain family, friends and yourself.

Date of experience: September 29, 2016
Texas
1 review
0 helpful votes
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Blah
December 13, 2016

I want my money back and cancel my membership. I emailed about a technical problem and never got an answer. It has been about a week and I was told about 2 days for an answer.

Date of experience: December 11, 2016
California
3 reviews
0 helpful votes
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I have tried numerous ways ti get the e cards to open...? Maybe it is a "Operator Error"(ME?)... that is the problem...? The wheels to access them just spin and spin and spin... assistance please!.

Date of experience: December 11, 2016
Idaho
1 review
0 helpful votes
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Soooo many choices
December 16, 2016

The only difficulty I have is finding a suitable picture for the cards that use them. I find I use the same cards over and over. I'm not fond of some of the ones that use the newer music videos.

Date of experience: December 14, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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