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JibJab

How would you rate JibJab?
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Ohio
1 review
0 helpful votes
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Waste of money
May 5, 2017

Not satisfied with the purchase. I would like to receive a refund for the purchase. I used it once and I didn't like it. It's not worth the money spent.

Date of experience: May 3, 2017
South Carolina
1 review
0 helpful votes
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Need to take it to the next level.
May 11, 2017

Need fresh material. Offer more edgy videos. Take the technology to the next level. If nothing is done to take the animation to the next level. I will not renew.

Date of experience: May 9, 2017
Costa Rica
1 review
1 helpful vote
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Over Priced!
February 22, 2017

I read on the ad that to create a Vday Card it would cost under $2. I was charged $18! I would like my money back. I feel robbed for such a short video.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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FUN FUN FUN
December 13, 2016

I use it for all birthdays, with family and friends I would use it for my mother she loved it, I have a big collection and show it to a lot of people they all love it.

Date of experience: December 11, 2016
Minnesota
1 review
0 helpful votes
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Awesome
November 16, 2020

My grandkids loved this site! They enjoyed the many options to include their photos to watch the dancing and e-card. I'd recommend this to anyone that loves to smile or put smiles on others

Date of experience: November 16, 2020
Wisconsin
7 reviews
2 helpful votes
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Jibjab funnies
December 16, 2016

I love it! Only thing is when i go into the app i can only make videos with one person only. How can i make a video with multiple people in the app itself?

Date of experience: December 13, 2016
Pennsylvania
1 review
0 helpful votes
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My JibJab experience
April 7, 2017

I am satisfied with the overall experience, what I was UNhappy with was the inability to choose a renewal. Your site has auto renewal, I don't like that.

Date of experience: April 5, 2017
Indiana
1 review
0 helpful votes
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I've known this for many years now
June 1, 2017

I needed to send a fun birthday card so i got a membership and subsequently started to send several fun videos to family and friends. People really enjoy the thought and the laughs.

Date of experience: May 30, 2017
North Carolina
1 review
0 helpful votes
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Happy fathers day card
June 30, 2017

Great Great Great! Perfect representation of Greg! Actor was fabulous! Some of the others were good too, but that was the perfect one for greg. I picked the best one!

Date of experience: June 24, 2017
GB
1 review
0 helpful votes
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So much fun
December 13, 2016

Very simple to use and you can get quite creative with choice of images you choose to use and which animated characters you choose to use. So much fun.

Date of experience: December 11, 2016
Tennessee
1 review
0 helpful votes
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Customer Service
January 5, 2018

I placed a request with their Customer Service Reps and I received a prompt response and my request was handled with expertise. I am quite satisfied with their organization.

Date of experience: January 3, 2018
New York
1 review
0 helpful votes
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Reversing charge
February 6, 2018

I was notified that I had a charge for Jib Jab. I had forgotten I had joined. I was immediately assisted in a very pleasant manner and was credited the amount.

Date of experience: January 25, 2018
Indiana
1 review
0 helpful votes
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All the information is not super transparent
December 15, 2016

I was under the impression I would be charged $1.50 a month, not all at once. AND I was not under the impression I would have to charge more money to download.

Date of experience: December 13, 2016
Colorado
1 review
0 helpful votes
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No email ever sent
May 4, 2017

Even though I had the confirmation that the email was sent, it was never received by the recipient. Finally I had to send the link to the recipient for them to view.

Date of experience: May 2, 2017
Florida
1 review
0 helpful votes
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Bill's
February 22, 2017

Easy to use, a wide variety of cards to make and send, well worth the membership fee! There are a wide variety of cards to use for any and every occasion and holiday.

Date of experience: February 20, 2017
Alabama
1 review
0 helpful votes
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Awesome customer service
January 22, 2020

I thought I had cancelled my subscription and I had not. Got the charge and I contacted JibJab immediately and the very same day my money was refunded. Very understanding folks! Highly recommend

Date of experience: January 22, 2020
Florida
1 review
0 helpful votes
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Great fun!
December 17, 2016

We laughed and laughed and watched them over and over. The friends that I included enjoyed the laugh and thought it was a great comic relief. Great cards!

Date of experience: December 15, 2016
Pennsylvania
1 review
0 helpful votes
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Dissatisfied
December 21, 2018

Watch your charges very carefully. Someone may be compromising your account, or your subscription may be automatically renewed for which one may not be renewed.

Date of experience: December 21, 2018
GB
1 review
0 helpful votes
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Birthday videos
July 28, 2017

Funny videos and easy to use. It's easy to upload photo's from your files and size them. I would like to see a couple of videos with a larger cast so you can do bigger family casts

Date of experience: July 26, 2017
Spain
1 review
0 helpful votes
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CHRISTMAS fun
December 29, 2016

I am very happy with the vídeos that I have created. My only criticism is that the heads cannot be adjusted after the fact. It is difficult to know what you are doing the first few Times.

Date of experience: December 27, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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