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JibJab

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New York
1 review
0 helpful votes
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J. J. Review
December 21, 2016

I created several Christmas Cards that were used as morale boosters for our staff meeting. They were a big hit. I did have a little difficulty understanding how to draw the character's mouths based on the diagram. However, once I understood the model, all went well.

Date of experience: December 19, 2016
Wisconsin
1 review
0 helpful votes
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Just having fun!
April 19, 2017

This site makes it easy for old dogs to learn new FUNNY tricks. So go ahead - join! I received the singing birthday cake and a Christmas "card" with family faces and laughed real hard. I decided I wanted to be a sender, too. Now I am!

Date of experience: April 17, 2017
Connecticut
1 review
0 helpful votes
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Wonderful
January 5, 2017

I discovered Jib Jab last summer and truly enjoy sending out birthday cards to our family and friends since my husband is handicapped they enjoy seeing him on the move once again. Also enjoyed sending the holiday ones when they come along.

Date of experience: January 3, 2017
Illinois
1 review
0 helpful votes
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Fine
May 5, 2017

It was pretty easy and the recipient loved it. Probably more expensive than it needs to be, but its my own fault for waiting so long. Of all the last minute, low-effort gifts for a person half way across the country, this is one of them.

Date of experience: May 3, 2017
New Zealand
1 review
0 helpful votes
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Love the videos!
June 24, 2016

It was so easy to make and send videos starring ourselves. It is great to see current music. One improvement would be to add more videos where you can set the mouths to move, rather than just inserting a head pic. Cheers.

Date of experience: June 21, 2016
Texas
1 review
0 helpful votes
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What a great way to touch base with somebody and let them know you're thinking about whether it's for a special event or just to say hello you're thinking of them thanks I'm so glad my friends turned me onto your site

Date of experience: May 9, 2017
Minnesota
1 review
0 helpful votes
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HaHa
December 21, 2016

Fun and easy to use! The reason for the 4 instead of a 5 star rating and this may be my fault, please correct me if I am wrong. It would be nice if during the preview before you add your own faces, that we would be able to see which character does what in the video. Maybe putting a number on the blank faces?

Date of experience: December 19, 2016
New York
2 reviews
0 helpful votes
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The Best Customer Service Ever!
November 1, 2017

Heather is the best! She continued to research my issue for several days until it was resolved! I really appreciate how customer service was so professional & helpful! They truly exceeded my expectations! I will highly recommend JibJab to everyone I can!

Date of experience: October 30, 2017
Michigan
2 reviews
5 helpful votes
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They actually sent me "alternatives" which included dancing pieces of bread with p'nut butter and jelly, dancing jars and dancing lollipops, reducing my marital romantic relationship to inanimate asexual objects. I could not tell if I was being mocked, or they were clueless to their actions.

Date of experience: February 1, 2023
California
1 review
1 helpful vote
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Customer service; placing a photo;
August 23, 2016

Telephone service was not good; they put you on hold for a long time but promised only 1 minute waiting; then it will disconnect; when placing an order, the hardest part was applying the picture... only from the facebook account; they should have a better system;

Date of experience: August 21, 2016
Arizona
1 review
0 helpful votes
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Great concept
June 25, 2017

Needs more diversity. It's disconcerting when you have to put a black face on a white body. And it would be nice to have female counterparts to some of the scenarios. For example there are also female rock stars that play guitar.

Date of experience: June 23, 2017
Australia
1 review
0 helpful votes
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Great fun!
August 22, 2016

Living on the other side of the world from my dearest friend, I enjoyed putting a birthday video together of them (and family cat) - 'Tequila' as they'd just come back from Mexico on holiday. We face timed after she watched it and had a good laugh.

Date of experience: August 20, 2016
Florida
1 review
0 helpful votes
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NO MORE DOWNLOADS
December 18, 2017

Why is it that there are no longer downloads for Jib Jab? I volunteer at a prison ministry and have done Jib Jab for them for four years. I have close to 90 inmates in my program that look forward to this little bit of laughter all year. This year I downloaded all their pictures and on the first one it said no more downloads. I was going to show them the video just before Christmas. Why did the company feel a need to do this when there is not only an annual fee but a fee for each download? What was so funny now is very sad and disappointing.

Date of experience: December 16, 2017
Colorado
1 review
0 helpful votes
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So fun and customer service rocks!
March 16, 2018

I sent JibJab videos for a year to friends and family for holidays and events. They loved them! When I forgot I had signed up for auto renewal, customer service took care of it in under 24 hours! You cant beat that!

Date of experience: March 14, 2018
Minnesota
1 review
0 helpful votes
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10 cards sent; 9 gave no response. 1 positive.
December 13, 2016

Although the first impression was very fun to me and easy enough to use, the lack of response has taken the wind out of my sails. Does take more time than Jackie Lawson cards, but I do like the personal photo aspect.

Date of experience: December 11, 2016
Florida
1 review
0 helpful votes
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H I L A R I O U S!
October 7, 2016

I wanted to give my daughter something special... something "homemade."
But my time was limited and no ideas were forth coming. Then I stumbled
Onto your site and... W O W! The result was magical! Thank you for
Your WONDROUS site, JibJab! You brought much delight into our life!

Date of experience: October 5, 2016
Pennsylvania
1 review
0 helpful votes
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Fun to share!
June 6, 2016

I've been enjoying making and sending dancing cards to family and friends! Glad for good song choices. It would be nice if could more easily change the casting after starting to make a card or if there was consistency throughout the dance videos for the "characters".

Date of experience: June 4, 2016
New York
2 reviews
0 helpful votes
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Lots of Laughs!
December 12, 2016

My jibjab greetings has made my friends and family feel like I'm "better than sliced bread." Lots of laughs and I love the idea that you can choose between 1 and 5 people... They have lots of designs that suits my fancy... and I get a kick myself "experiments" with different faces! So, I have to scour my computers and create a JibJab folder! Morgan has been just wonderful in his rapid response and concern about how happy and satisfied I am. They get a ***** from me.

Date of experience: December 10, 2016
Florida
1 review
0 helpful votes
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It's good
December 13, 2016

I'm not too happy, some of the cards I have used too many times, it would be nice to get new one more often. Some also are too offensive. I'll try it this year again and hope things change next year before I renew my membership.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Effing hilarious
December 18, 2016

I could not stop laughing. Came in from doing chores, skipped dinner and sat at the computer for over five hours. How old do you think I am? I am a 54 year old female.

I do wish there was the ability to add more faces... like up to ten would be great.

Date of experience: December 16, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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