JibJab

Love sending JibJab emails... so fun! Wish it was a little easier to edit the placement of people's faces once setting up the cards (instead of having to start over if you want to remove one or change which person is which character) but overall a blast and people receiving them love them!

I actually love the many choices and background videos and cards you can make on JibJab. It is hilarious fun. I'm not super technically savvy and even I can manage to learn very quickly how to position picture heads to get max effect. (That's teaching an old dog a new trick).
The support team is awesome to help you if you need.

I really enjoy being a member of JibJab for at least past four years. They have very unique and easily customized e-cards that will make everyone smile. When I had a problem with my billing, I got help right away. I am very impressed by their customer support and will definitely recommend this company for everyone.

My experience was very positive when buying the e card, however I somehow ended up buying a membership which I didn't want or need. I have asked for a refund and now hopefully it will be coming on its way to me, although I have not had notification that they have even received the refund form.

Still a good product but I am a little disappointed. A friend sent me a jibjab card a few years ago. It was innovative for that time. I think your technology has stalled. It's too rigid. Let people insert their own title/purpose to the card. Allow people to add or subtract characters in the dance/music cards.

Changing my password is like jumping through an underground sewer tunnel. No cust service no to be found on the website unless you have a receipt? Ok so I will look on my bank statement because that is my receipt. So sneaky and tacky. You lost me at "connect through Facebook or bust" Too much work

The lady, Ms. Precious, was kind and considerate and understanding. However, I must let you know that I cannot get involved with Jib Jab in the future, because I need to save up money for college. Thank you in advance for your understanding.
The site is all fun and I see no seriousness or point to it all. However, to end on a positive note, I do like telling funny jokes and hearing them told as well.

My account automatically renewed for $18. To be honest, I totally forgot I had one. Their site made it very easy to find how to cancel as well as request a refund. I got an email the next day and it was all taken care of. I wish all my customer service experiences went that smoothly!

I have been using JibJab for several years, very good and funny videos at a low price. I meant to cancel my automatic renewal as l no longer have anybody left to sent them to, but l forgot. I contacted JibJab and received an email back from a lovely lady named Heather, without hesitation or a cross examination she refunded the money back into my account. An excellent company to deal with, and a big thank you to Heather.

I'm very impressed with the customer service that these fine people have to offer. Not only do they have a darling way of sending e-cards to people but knowing that they're there for their customers makes me say I will be a return customer year after year. In the short time I've been a member I just want everyone to know that you can't go wrong with JibJab. Positive in every way

I'm satisfied with the experience but I did not appreciate being surprised mid card creation that payment was required. I wish I had known you charge an annual fee at the beginning of the process. If there is mention of it, it's not very apparent on the mobile site.

I've been sending JibJab e-cards for about 6 years and have fun with it every time. Their cards are often hilarious, easy to make, and my family and friends always get lots of good laughs. They are constantly adding new cards and categories, so there is always something new.

There are some very cute videos to edit. Wish there were even more to choose from with "Starring you". My favorite is "starting to look like Christmas".

One problem is the delivery of the e-mails; I noticed that most ended up in the spam boxes and were never opened.