website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Send Message
Share Review
Report Review

This is great I've had this app for a couple years not sure why it says I've only had it since 2019 I got canceled by accident not sure why it's not showing I've had it for years. But it's great please get it for sure

Date of experience: October 7, 2019
GB
1 review
0 helpful votes
Follow Noel H.
Unfollow Noel H.
Send Message
Share Review
Report Review

Been Charged Twice
December 31, 2016

I joined Jib Jab in 2015 and received what I thought was a renewal and it was another membership so I am paying twice? Other payment maybe against my email *******@zeelandia.co.uk which is the one I prefer and the second charge against *******@gmail.com.

Date of experience: December 29, 2016
Michigan
2 reviews
0 helpful votes
Follow Cindy K.
Unfollow Cindy K.
Send Message
Share Review
Report Review

Benefits of Jib Jab
January 7, 2017

The first time I saw Jib Jab, I knew I had to become a member! It was with cute little Christmas Elves and I never forgot it. Jib Jab is so fun and makes me LAUGH. When I make them up for Friends... they love them just as much and Thank Me. They Brighten your Day... we ALL need to laugh more. Thank You Jib Jab, for giving us a Portal to "LIGHTEN" our Daily Lives!

Sincerely
Cindy

Date of experience: January 5, 2017
Arizona
1 review
0 helpful votes
Follow Richard Y.
Unfollow Richard Y.
Send Message
Share Review
Report Review

Encouragement
September 6, 2016

I'm reading these reviews because your guyses company is awesome anything that relates to it I usually buy entertains me like nothing else it's my new hobby is what I like to do being old you know my kids loved it my wife likes it and you just don't come out with enough stuff urn of cards so alright as many reviews as you want if it gets me more ecards or more make funny video or music apps or whatever because I think you guys are awesome thank you

Date of experience: September 4, 2016
Georgia
1 review
0 helpful votes
Follow Toni S.
Unfollow Toni S.
Send Message
Share Review
Report Review

Great Experience!
April 22, 2016

I wanted to cancel my late husband's JibJab account. There was a refund due and I wasn't sure how to proceed since I also wanted to cancel his PayPal account. Jeremiah couldn't have been more professional, helpful and quick in resolving the matter.

Date of experience: April 22, 2016
Missouri
1 review
0 helpful votes
Follow Becky B.
Unfollow Becky B.
Send Message
Share Review
Report Review

Problem resolved very fast!
December 25, 2017

I I was worried because I had to leave a email about the problem I was having and I thought that it would never get answered. However the next day I got an email asking a question about the problem I was having I responded to the email right away and within hours the problem was fixed! Very happy with the customer service I received.

Date of experience: December 23, 2017
Pennsylvania
1 review
0 helpful votes
Follow Paulette L.
Unfollow Paulette L.
Send Message
Share Review
Report Review

I love Jib Jab but I'd love more new cards!
January 5, 2017

I love Jib Jab and have been a subscriber for several years. I have sent many cards but I am finding I am running out of new material.
Would love to see more new content. Also since I use this for all my ecards a few more traditional but unique cards would be nice too for occasions or people they would be appropriate for.
I was thinking of subscribing elsewhere but found the rest to be predictable. Do what you do best but more and diversify a bit.
Than I will be a happy JibJabber!

Date of experience: January 3, 2017
Illinois
1 review
0 helpful votes
Follow Grant H.
Unfollow Grant H.
Send Message
Share Review
Report Review

False Advertisement
June 21, 2017

It said it was a free subscription and free Ecard and I was charged $18. No where was there a price on the Ecard I chose and there was no price at the checkout when entering my card information. Very disappointed!

Date of experience: June 19, 2017
Virginia
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Send Message
Share Review
Report Review

Birthday cards
September 19, 2016

Love your snarky cards. So many friends enjoy receiving them. Why not add a bunch of non-consequential holidays, like National Pillow Fight Day or Let's all eat Broccoli Day or "Talk like a Pirate Day"?

Date of experience: September 17, 2016
Kazakhstan
1 review
0 helpful votes
Follow Yekaterina J.
Unfollow Yekaterina J.
Send Message
Share Review
Report Review

Nice site, nice videos
August 6, 2016

I would love to give JibJab team 5 stars if only the e-cards were exact and thematic. I mean if I wish to make a Happy Birthday video I'd love to hear the music related to this occasion, not only the HB inscription at the end of the video. For example, I don't think the song "I feel good" and the related video you offer are the best idea to make a Happy Birthday e-card... Sorry, I just don't agree.

Date of experience: August 4, 2016
Canada
1 review
0 helpful votes
Follow Cori L.
Unfollow Cori L.
Send Message
Share Review
Report Review

Forced into subscribing and can't figure it out
February 22, 2017

Thought it would be cute for Valentines day to do up a video of me and my significant other. Very confusing and when I did post the video to Facebook, I immediately deleted it. It wasn't our faces in the video, someone else.

How do I get my $18.00USD back?

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Send Message
Share Review
Report Review

I sent my wife 2 cards from your POS site, and both got there, the text anyhow. What didn't arrive was the Jib Jab part. You can keep my money, it's not about that, but I will never spend more on your POS site from this point on. My options for a text only card are many, all of which could be free. So if that is all you can send, then I don't need your POS site.

By the way, POS is PIECE OF $#*!, in case you are as slow on the uptake as I think you must be.

Sign me, $#*! off Jib Jab

Date of experience: September 30, 2016
California
2 reviews
1 helpful vote
Follow June P.
Unfollow June P.
Send Message
Share Review
Report Review

Time for new choices
January 31, 2017

I enjoy using JibJab for sending fun greetings to family and friends --- but I would like to see some new choices --- so many of the videos and cards have been on the site for years -- time for some new stuff!

Date of experience: January 29, 2017
Colorado
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Send Message
Share Review
Report Review

Awesome
January 30, 2018

Tried it once, it was fun but not something I would use much. Not super tech saavy! Accidentally made a purchase, but all was resolved quickly. In a world where everything is resolved via internet, it went fast, secure and help was super nice. Thx

Date of experience: January 24, 2018
California
1 review
0 helpful votes
Follow Drew L.
Unfollow Drew L.
Send Message
Share Review
Report Review

Fun
May 16, 2017

Thank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you funthank you fun

Date of experience: May 14, 2017
California
1 review
0 helpful votes
Follow Wayne S.
Unfollow Wayne S.
Send Message
Share Review
Report Review

Friends loved the ecards
January 6, 2017

Took a few times to realize I had to start a card before I got to the upload page for my photo. I expected that when I go to the my pictures where it said none uploaded that the upload process would be there, not buried in the send a card process, especially for new users that don't want to send a card right away. Otherwise, very fun and cool. Time will tell if there are enough variations not to get stale before the subscription runs out which is what I've found in the past with other vendors. So stay fun because it really was fun.

Date of experience: January 4, 2017
Utah
1 review
0 helpful votes
Follow Elaine B.
Unfollow Elaine B.
Send Message
Share Review
Report Review

Customer Service
April 20, 2018

I had accidentally signed up for a recurring auto-renewal subscription. When I discovered my mistake, I didnt know which of my 3 email addresses I had used. Danielle in Customer Service took over the investigation and in less than a day she had my account canceled and a refund request sent. Excellent Customer Service!

Date of experience: April 18, 2018
Arizona
1 review
0 helpful votes
Follow Kiley P.
Unfollow Kiley P.
Send Message
Share Review
Report Review

Cool but not many new videos
August 6, 2016

I was a member and then didn't renew but this year someone asked me for a jib jab for a 11 year Olds bday and unfortunately I had to do the same one as 2 years ago because the new ones aren't appropriate. But the few new ones the last couple years were good

Date of experience: August 4, 2016
North Carolina
1 review
0 helpful votes
Follow Nomy L.
Unfollow Nomy L.
Send Message
Share Review
Report Review

It didn't work!
December 12, 2016

The first time I used JibJab was on a lark, and I felt tricked at the end when I couldn't see it without paying for a yearly membership, but I decided to do it because I thought it was cute enough. I tried to utilize it another time and it worked up through the part where I chose the song and assigned the face, and then it would just sit blank and never show me the video. I tried it three or four times and then gave up. It was disappointing and I feel kind of ripped off.

Date of experience: December 10, 2016
Georgia
1 review
0 helpful votes
Follow Louise C.
Unfollow Louise C.
Send Message
Share Review
Report Review

Fun Time
October 11, 2016

Been using Jib Jab for a while now on monthly payments, then all of a sudden i couldn't get it it was automatic payments, don't know what happened, i had to register, and paid it for a yr which is better love it everyone gets a kick out of seeing these on facebook, I'm set now for a yr maybe no more problems

Date of experience: October 9, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews