JibJab

I went through and prepared a card. Then realized I was not signed in. Card lost. I signed in and made the card again. My account had expired. Card lost, again. I resigned my account and made the card again. Why the card didn't default into some kind of "pending" file is beyond me but the experience was stupid. My wife was so frustrated she didn't even want to renew.

Been a member of JibJab for several years and did enjoy using the cards and their process. But in the last couple of years the process seemed to become more burdensome to the user, more technical glitches during use and just seemed to be less user friendly as more and more inventory and choices were added.

Terrible! I was under the assumption I was paying 1.50 for the month. I tried to cancel this when I saw an 18.00 charge to my bank account. The card never was displayed on Facebook and now I am left with an 18.00 charge on my bank account I do not want. Please cancel this charge and refund my money!

We wanted a funny e. Card for my cousins birthday and found it.
We followed that with a 'dancing and singing' card for Christmas to family and friends.
That resulted in friends joining in and joining JibJab.
Gotta love it...

The card is easy and fun to create.

When the recipient clicks on the card, she is redirected to the JibJab site in which the card "comes to life." That's fine; however, the site includes an advertisement for JibJab

It would be nice to be able to re-cast without having to start over when making a card. That is to place the photos of faces to different characters after the first review.

Also, it would be nice to have the option to pick a song a choice for the card, often the card is great but the song isn't. Thanks for asking.

I love using JibJab for ecards. They are always fun and get a nice reaction from my friends and Family. I did have to renew my membership, as I have been a member for a few years, but Let it lapse accidentally.

Thanks

I loved the photo and the music. It was very easy to set up and to personalise it with the photo of the person i was sending it to.
The website is easy to navigate, and the whole purchase was stress-free and very quick.

Very good except the knowing what i was paying part so i made my cartoon and then i clicked finish or what ever and put it up on fb but had to figure out what type of membership and cost i had incured

I needed to cancel my yearly subscription to JibJab but was unsure how to go about it. Within an hour or two the issue was resolved *and* my money was refunded. The eficiency and friendly nature of the emails was a nice bonus.

I was billed for a year subscription that I had forgot I had. Contacted customer service and they very quickly refunded my money and cancelled the auto-renew. You may feel the utmost in confidence in a company that values customer service. A++ rating for them. In the future should I need this type of service I wouldn't hesitate to use Jib Jab.

I looked for a birthday card for my son who loves riding his motorcycle when he's around, and the JibJab card went way beyond my expectations! Being able to upload his picture to "star" in his card made it a really great surprise!

So fun as creative. I created a Jibjab for my husband and emailed it to him for his birthday. It was so quick and easy and he honestly said it was the best present ever and one that he will cherish. The whole family laughed while watching each other dance and sing to "Tequila" Even our potbellied pig, Brntley, was part of the antics.

I subscribed tomJibJab. At first it didn't work (bummer), but then it did (yay). It brought so many laughs to all my friends!
I'd like to see more single senders, because I'm divorced and I'm the only one sending the cards. I DID have the "Jump, Jive and Wail" with ALL the dancers as me. It was cute, but I would have liked more options

I checked with the people I sent the message to and they both said they did not receive the card. I told them to ckeck their spam and they found it.
Obviously some e mail servers think these messages are spam.
Jib Jab needs to address this issue.

People love to get these creative and fun cards and I love to send them!
And if you need help. There are real live human beings immediately available to assist. ( I THINK they are real live human beings)

So much fun to be able to make personalized videos using your own face. Easy to use and add face pictures. Only thing I would like to see would be more videos to be able to use. It doesn't have to be music videos, just different videos for different occasions.

Just brilliant.
But could be improved if NOT occasion specific but with option to add the ocassion. So instead of having birthday ones, just let me decide at the end if I want it to be for a birthday, anniversary or just bold script to send a message.