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Jeffrey L.

Contributor Level

Total Points
80

1 Review by Jeffrey

  • JibJab

4/6/18

I got an email from JibJab that I was aware of from a political cartoon from a decade ago that went viral. The email said, "Try JibJab for free!" So, I clicked through and thought I'd try it. After spending an hour putting my nieces' and nephews' faces in, I tried to share it and I was given a notice that I needed to pay to share it. This pissed me off, but I spent so much time that it was worth the $20 to share. I immediately sent an email complaining and telling JibJab I did not want my subscription renewed. Somehow, I missed that they billed me a year ago and they didn't send me a notice that they had billed me like honest companies do. When I saw I was billed a third time this year, I contacted them and they said they only wouldn't bill me in the future. Visa is now following up on my fraud complaint.

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