After looking and looking for an anniversary gift I found Jewlr which has an awesome range. The great thing is the customization. For her ring I had the ability to change the stone to a pink stone (which is her favorite colour) so she loved it even more. Also the engraving was a nice addition and added a real personal touch which hopefully every time she sees the engraving she knows how much she is loved. Thanks heaps Jewlr, I highly recommend and will shop here again!
If you have a follow up email I can review after delivery. Once the purchase has arrived. I shop a lot on line and it is always the unsureness and the authenticity of the site I am buying an item from that makes me feel more relaxed purchasing items online
Review by Anonymous User I bought some stud earring for about $200. They were smaller than I thought and I wanted t o return them. They charge a fifteen dollar restocking fee and slow to respond. I had to write to them and they finally relented on the restocking fee by email but when they refunded me they charged me the restocking fee. I sent 3 emails to no avail not great. I will not be buying from them anymore.
I ordered the Double Baguette Pendant. It came exactly as described and built on the website. I found navigation and ordering east. Turnaround time was quick... I believe 14 business days. Overall I would recommend Jewlr and use them again.
Unique products that other websites or stores don't offer. Let the artist in you reveal and create the perfect piece of jewelry. Choose the metal, stone color (primary as well as secondary), and the design you love. I found my perfect gift for That special someone- my darling sister.
The process of ordering the ring was only difficult because there were so many options and combination to choose from. It was great because you could see the changes that each selection would make not only to the jewelry, but to the price as well. Great experience and I will be using them again.
I've always wanted a mothers ring and my husband told me to pick one out for Christmas. I loved the idea of being able to see a preview before I ordered but worried about ordering it from the Internet. I didn't need to worry! I I've made ring and would recommend Jewlr to anyone!
I was so excited to get my product. It showed a picture of the pendant next to a quarter and the pendant looked bigger than the quarter when in actuality it is the same size. The picture also made the stones inside the pendant quite noticeable and they are not at all. You can hardly see them at all. I was already planning my next purchase before this arrived, but won't be ordering anything else from Jewlr as you don't get what you expect.
The ring I ordered, arrived promptly and was packaged beautifully, but there was a small issue with one of the engravings (a letter was missing at the end of a name). Customer service was superb! I returned the ring (at Jewlr's expense) to have it fixed. I had it back within about a week and it was perfect! My Mother loved her Christmas gift.:)
The website is extremely easy to navigate and filter search results.
Overall, extremely satisfied with my Jewlr experience and will likely purchase from them again!
Ordered a name necklace for my granddaughter for Christmas. Arrived right on the date I was given even though we are in the middle of a mail slow down! It is lovely and I know my granddaughter will love it! Thanks Jewlr.
A very happy grandma.
The ring came even better than the photo, it came with a certificate to reassure me, and I did every single method there was to test if it was real silver, and it was! An amazing ring for my 6 month girlfriend!
My other half bought me a beautiful personalised ring from this website. Nearly £150,2 genuine birthstones on it and I wore it for less than a day just doing normal things (nothing strenuous) and one of the stones has come out already and unfortunately is now lost. VERY disappointed as it was a surprise birthday/engagement ring. It has ruined the entire day now. For the amount of money he spent I would've expected it to last.
My wife loved the necklace granted she said I way over paid if it was more than $150 so that's not a good sign. I was pretty disappointed in the necklace and almost sent it back before I gave it to her. If I hadn't shown it to my kids it definitely would have gone back. The picture shows the dimensions so I knew it was going to be a small piece which my wife loves but the pictures also showed that you could clearly see the beautiful heart shaped gems in the necklace. You definitely can't see them clearly. There is no way to tell they are hearts and unless you are outside on a super sunny, clear day it's hard to even see that they are in there. I am just setting expectations here for future buyers of the product. 3 stars because she likes it and won't let me send it back. But definitely not 5 or even 4 stars because the picture does not provide an accurate representation of the product. Family Tree Pendant.
Their website is extremely easy to navigate and customize a ring. Being able to view the customized ring from different angles is invaluable. The order processing was very straight forward, so as long as the rings arrive on time and are what I ordered, then I would definitely order from Jewlr again and recommend their site to everyone.
My husband surprised me with a necklace from their company with my son's name on it the day he was born. Unfortunately, when the necklace was sent back to be fixed, the charm broke, it was lost in the mail. The company went ABOVE and beyond to fix the program, they immediately were in communication with me, and sent a necklace free of charge, knowing the meaning behind my necklace. This is the best customer service, I have ever dealt with!
Very satisfied! Very easy to customize jewelry on their great website. Pretty reasonable pricing. Great quality. And fast shipping made me a very happy customer. My girlfriend loved her ring and necklace.
Pretty easy. It'd be better if you had more options for the 'is this a gift?' area. Perhaps the option to send a rose or a balloon, maybe even a teddy bear. Id love to come back to this site for an engagement ring and see those options.
I wanted to give my wife a special Christmas gift. I had seen the 'Mum's Ring' on Facebook. We have 5 birth children and 2 adopted children, I wanted something special to commemorate their births, I had never seen a ring that I liked that would have enough space for stones for all seven children until I saw this one. We were able to design the ring together, choosing stones in colours that represent our children rather than their birth stones. I was able to have the stones set in a silver ring as my wife is allergic to gold, the engraving made it all the more special. We are also foster carers, three of the diamonds represent the three foster children that currently live with us, the other five diamonds represent the 80+ other children that we have cared for over the past 22 years. The ring, on arrival, has exceeded our expectations - it is dainty and delicate, the right colours and fits perfectly - we are so very pleased with it, and so are our children.
I will never regret ordering this customized ring online! I just love it! Exactly as seen online! The whole process of this purchase is just amazing from the moment you ordered it online, you begin receiving texting message informing you step by step of the making of!
I received it on time as said too! The ring looks exactly the same as online! Not gonna lie I was a bit nervous but i am more than surprisingly happy by the result! Unique customized ring! Thank you! It is for father's day, someone is going to be really happy!
So easy, I wish I had found this site a long time ago! Extremely easy ordering, tons of customizable options, no running around from store to store to get exactly what you need. Great buying experience!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.