I absolutely loved the ring that I got for my boyfriend! I just gave it to him as a promise ring for our 1year anniversary and he absolutely loves it!
My ring is so beautiful and it came in a timely manner. I was a little afraid that my ring is going to come late because it wasn't shipped until the last two days. However, it came even earlier on the scheduled delivering day! The sizing is very nice, it fits very well on my finger and the ring itself is absolutely gorgeous. The website was very easy and fun to navigate. I love Jewlr and will definitely be a returning customer!
One thing I want to make a note is if you try to contact their customer service, do it when they're available to do LIVE conversation on their working hours. It's so much faster and easier. I find them very unresponsive to the usual emailing system. Basically, if you need customer service, LIVE conversation during their working hours is the best way to go. So that's a little bump on the customer service but the quality of their product is great!
I left this review on Jewlr's website itself but I couldn't find a way to attach the pictures. I really want to show the world how beautiful this ring is so I upload my review again on this website!
After losing my baby in September, I had been searching for a piece that would memorialize the lost our my baby. It's a perfect piece. I love it. I love having a daily reminder.
I ordered a ring for my daughter from my granddaughter and let her pick it out. Her mom loved it and got all teary eyed when my granddaughter gave it to her.
I was amazed! The quality of the ring I choose and the service was great! I loved the speeding return on the resizing. I am very happy and she is super happy!
The Jewels in the ring were so small I couldn't even see them. It shows a bright colorful ring when you see the photo, and it basically just looks silver. For over $100 I can't believe that.
I purchased the necklace for my Mother for Christmas. Everything I wanted. All her children grandchildren and great grandchildrens birthstones fit into the beautiful open heart.
I have ordered 4 rings from them now. I loved them because they are one if the only places who sell my size (4), my fiance and I order our wedding bands from them and after getting them in miine did not fit. We told them I had ordered a size 4 from them before and it fits perfectly but this one is too small. Their response was to get my finger resized by a jeweler, well I had the ring sized and it is actually a 3.5. I am going to look around to see if someone will resize it for me because paying them $20 to get it resized because they messed up is just ridiculous. I won't be ordering from them again also the necklace my fiance got me was the 10k trio of gold heart pendant but the only gold listed on the authenticity is the white gold so I guess the other two aren't really 10k gold, honestly wouldnt be surprised if they weren't.
FALSE DELIVERY INFORMATION EVEN THO I PAID £9 FOR "EXPRESS" DELIVERY. NO PHONE CONTACT OR EMAIL WHAT SO EVER TO REPLY TO MY MESSAGES. NEEDED MY ITEM BEFORE MOTHERSDAY AND UPON CHECK OUT IT SAID IT WOULD ARRIVE AROUND 12TH MARCH. AND DONT EVEN USE COVID AS AN EXCUSE THEN WHY SAY 12TH MARCH? AND IF OTHER COMPANIES CAN DELIVER BESPOKE ITEMS WITHIN A WEEK THEN HOW COME JEWLR CANT? ABSOULTE STUPID COMPANY. WILL NEVER USE THIS AGAIN. THANKS FOR MAKING THIS MOTHERS DAY A DISASTER. THIS REVIEW WILL BE PUBLISHED EVERYWHERE.
If you want a ring thatll loose its stone within the first 2 months of buying it, then this is your place! Oh and customer service? Theyll tell you anything they can to get you to keep spending money over and over again for the jewlery to always malfunction... utterly disappointed in this company NEVER buying from them again PLEASE PLEASE PLEASE do not make my mistake. I dont know how they are getting 5 stars with other people, just got off a 2 hour phone call for the literally the 7th time now for weeks and still no help from anyone. DO NOT MAKE MY MISTAKE
I just want to tell you that I love you so much Alma and that you are a great blessing for me because with you I am living the best moments of my life
Ordering was easy! The hard part was waiting for my order. I was sooooo ANXIOUS! Got my order promptly! Love my necklace! They do BEAUTIFUL work! Well worth the wait!
Thank you all sooo very much!
Good job, im ordering this for my girlfriend im hoping she likes it this was easy. Keep up the good work and help rhose who need it and youve got something nice
I like everything thus far but Placing the order it kept still. I needed the right ASAP and due to this problem Im no longer getting it sooner on the 2nd its so Frustrating.
Awesome experience! Can't wait to recieve my Your Heart and Mine Ring. Disappointed that I couldn't use my first purchase discount. But can't wait. Love this ring.
One of the birthstones for my girlfriend's mother ring I purchased was wrong and the other one was so small and light, it looked like it wasn't even there.
Was great work, is the second time that i order gifts wit you, and always is PERFECT.
I think that you can add more designs or a possibility of custom the design in the totality.
So i place a order but it says conformation number will be sent to my email but i cant log in to it so how will i do it :/ i need a txt or somthing my number is *******881
Just hope the ring size will fit him. That's the only issue I have about buying online. But it was an amazing experience. Thank you
Amazing jewelry and deals! Lots of different styles and designs! Great experience! Thank you for my ring! I will definitely order from here again!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.