Recently bought/created a ring there. With a genuine birthstone of mine with 10k white gold. So beautiful and fits so well on my finger. Shipping came faster than expected. Still has a shine to it :)
The ring is absolutely beautiful and of the highest quality, especially for the price! I would recommend Jewlr to anyone looking for a great piece of jewelry at a very affordable price.
The ring was amazing. I recommend this site to anyone wanting to by their loved one a gift. This site will have the perfect gift and many different choices to choose from.
Everything was great. I ordered online. Received my ring on the delivery date I wanted. And the quality, and look of my ring is absolutely beautiful. I'm very happy with my order.
I loved that I was kept alerted to the order status. I was able to get this lovely produce with no down time or delay. Loved it and will order again. Thanks
I'm happy with the ordering process and free gift, my only small issue was I was sized as a (Y) UK, and the ring went from x1/2 to z. Hopefully the size is OK.
I hope I will get a refund on this. It is the most disappointing price of... I don't even believe I spent top dollar for this! We will see how the return/ refund goes.
The ring was so beautiful but the first thing I noticed is the set up of box. The neatness & how everything was organized and fitted. I just opened it and automatically loved it.
I got billed 3 times for the same order. The website kept saying the order was not placed, please go back and place it again. I have been charged 3 times for one ring.
My husband surprised me for my 65th Birthday. He knew I always wanted one. They quality of the ring is unbelievable. The genuine stones and diamonds are top notch. Thank you Jewler for top quality.
Website was very user friendly and loved the details it showed as I was building the ring, it helped me to see the merchandise first hand as I customized it. Thank you again
The original order was placed by my husband, by the time he gets me the email to fill out the form to return the ring for a fallen out stone, the link is expired! HELP!
Kelly,
We strongly believe in providing exceptional Customer Service. We have sent you a private message. Please respond to be able to assist you.
Regards,
Customer Care
JEWLR
I hope the ring as Beautiful as seen on the computer. And to make sure if it needs to be sized, is there a charge and how do I get it back to the company.
I purchased a bracelet but I sent in the spelling of one of the names wrong plus needed it resized. They helped me out. And it came back perfect
Thanks
Tom
This web site is easy to use and so much fun. I was able to get exactly what I wanted personalized to my liking. My girlfriend is going to love this ring!
I was getting a little worried that I was not going to receive it. The person writing me back I believe it was Kim made me feel a lot better. Thank you
I cannot wait to see my new mother's ring! I lost the first one that my awesome kids got me years ago so I am so happy to show them my new ring! :) <3
Staff was helpful and friendly. I had issues determining the right stone to request and the staff on the phone took adequate time to review stock to help select the right stone for my wife's ring.
The service was faultless, but the item (a ring) was very very small and not what I expected. The stones were so small it was almost impossible to tell what colour they were.
She is going to absolutely love this! And place keep in a very nice and top notch 100% tip top shape! And thank you for accepting my order, And thank you for your business :)
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.
Greetings Jenny, one of our customer care representatives, Theresa, left you a voicemail message regarding your issue. We have found a cancellation request and we completed the refund successfully. We are very concerned regarding the claim of multiple charges. We are unable to see the extra charges in our system and will like the opportunity to further investigate and offer a speedy resolution for you. Please contact us at 1-866-610-8482.