Jewlr

Was a little hesitant as the ring i ordered was a birthday gift for my mom. I worried it wouldn't ship in time. They shipped it fast and kept me updated via Facebook messenger which was great as i check that more consistently than my emails. Also liked that a real person was sending the messages and not a computer.

I ordered a ring for my mom's 50th birthday, the process of picking out a ring with custom birth stones was so simple and detailed, but I was disappointed that I had ordered too late and it would actually be arriving a day later than her birthday, but it came early! I got it 2 hours before our celebration for her and was able to give it to her. She loved it, and started choking up. Overall a great experience, and if I need another ring I'll be sure to go to Jewlr!

This place is a joke. My husband ordered me a ring from there in 2019. In March of this year, one of the stones fell out. I contacted them to get it replaced. I had to pay $64 for the stone, repair and shipping. Their repair policy states that while they have the ring, they will check it over to make sure all of the prongs are good and such. Well, here we are in November and the other stone fell out because of another broken prong. I contacted the company, and again, they want to charge me $69 for the repair. This ring was not cheap, therefore it should not be breaking multiple times. If they would have checked it over when they had it in March like they said they did, they would have been able to repair the other prong as well and I wouldn't be in this situation. They won't even offer to waive the shipping fee.

I bought a "sparkly love" infinity ring ($89 on sale, usually $119) for myself a couple weeks ago. It arrived right on time in a decent box along with a certificate of authenticity. The free gift I chose, a "double halo" necklace, was actually a little better-looking than the ring I paid for. My ring is paper-thin, the stones significantly smaller than I expected, and the word "love" sitting on one side of it wasn't molded very well. The letter "l" looks more like an ice cream cone, and the "e" is actually nothing but a tiny circle. It also runs a little large. I ordered a size 6.5, and it's still too big for my ring finger, so it's sitting on my middle finger now. Not exactly what I expected, but it still looks pretty to those who didn't see its picture on the site. I'm not returning the ring, but I'm not returning to Jewlr either. That's why I gave this place 3 stars instead of 2 or 4. Would I recommend this place? Oh, yes, if you're getting a necklace. For rings, shop elsewhere.

It was very easy to make my gift selection. Some of the suggestions seemed strange... like a picture for the box. When I received the package I was impressed. The packaging was very sturdy, thereby protecting my gift. The card was beautifully done. A surprise was how wonderful the picture looked on the gift box. They also included a little storage sack and care instructions. I would recommend Jewelr to anyone looking for a well made and professional product. Thank you Jewelr!
Jan A

My mom wanted a birthstone ring, and her birthstone is alexandrite. Trying to find alexandrite, even synthetic, in a brick and mortar store, I was told I would be paying at least $500 for the stone alone, and $10,000 for genuine. I had been eying mother's rings for myself from jewlr for a long time, so I checked it out for my mom. I was able to customize a ring for under $300, synthetic stone, setting, accent diamonds, 10k gold. It's beautiful, and the free and $9 jewelry I got with it is so cute too!

I ordered the caged heart necklace (tree design) with birthstones for my mom for Mother's Day. She loves it! I had originally mistyped the zip code on the address and wrote the company to try to get it fixed. They responded with an email showing the corrected details within a few hours! The product also arrived to my mom earlier than the expected delivery date. I am very happy with my experience with this company and would definitely recommend them!