website thubmnail of jClub.com

jClub.com

How would you rate jClub.com?
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New York
1 review
0 helpful votes
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Amazon
March 17, 2024

Has some amazing daily deals.I check them every few days.If you cant find an item anywhere be sure and check Amazon.Has a variety of choices and pricing.

Date of experience: March 17, 2024
Indiana
1 review
0 helpful votes
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Choxi Customer Service
February 6, 2016

The majority of the time items are shipped and delivered in a timely fashion, as advertised, and in working order. On occasion, shipping/delivery seems to be rather lengthy, and I have received items that were either broken or did not work. Choxi has been most affable in correcting problems quickly or refunding. I buy frequently, and will continue to do so.

Date of experience: February 3, 2016
South Carolina
4 reviews
0 helpful votes
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My experience with this company has always been really great! Everything I have ever ordered has reached my house in tip top shape! They also continue to let me know when it is coming! Thank you Choxi! I can't wait to shop more with you!
You ARE the best!
Carolyn Snyder

Date of experience: September 2, 2015
Ohio
1 review
0 helpful votes
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Loyal customer
April 18, 2016

Nothing but completely satisfied. Of all the many orders I've placed only one had an issue and with an email being answered very quickly it was resolved with no delays.
The quality of all the products I've ordered from pillows to jewelry have been top notch. I'm a customer for life!

Date of experience: April 15, 2016
Colorado
1 review
0 helpful votes
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Beware!
July 16, 2016

I'm very disgusted with Choxi. I thought these people would put customer service ahead of there selfish greed. I placed an order June 8,2016 and It's now August 9 2016. Two months and I still can't get my order. This is truly a rip off. All I get is the run around when I've asked about my order. No customer concern, No Class. Beware!

Date of experience: July 14, 2016
New York
1 review
0 helpful votes
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Generally Good Products
October 17, 2015

I have purchased many items over the years and have found them to be good values. Customer Service, however, has it's limitations. They usually can't provide specific information beyond what is in the description. Also, I recently referred a friend and he made a sizable purchase, I still have not gotten credit for the referral however. I've contact customer service but got no response.

Date of experience: October 14, 2015
Tennessee
2 reviews
0 helpful votes
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Great prices, happy with products and easy returns
November 15, 2015

I've ordered a number of items from this company. Each have been great. I've also had to return an item that was easy and fast too. I ordered the grey and black seat covers and the only issue is that it doesn't fit my front bucket seats that well. But even though they look and feel great and dogs are happy not to slide around from the old back seat canvas cover.

Date of experience: November 12, 2015
West Virginia
2 reviews
0 helpful votes
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SodaStream
February 10, 2016

Great product and great price for a basic model. It came with a starter size cylinder and 6 storage bottles in two sizes (those bottles cost as much as my whole assembly from choxi when I looked). The shipping was very timely also.

Date of experience: February 7, 2016
Connecticut
2 reviews
0 helpful votes
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Women's Dawgs
June 16, 2016

This is a repeat order in different colors. These are fall/winter items and have not yet been worn. The Dawgs previously ordered have been satisfactory, so I expect these to be as well(although the sole separated from the upper part of black boot).

Date of experience: June 14, 2016
Virginia
1 review
15 helpful votes
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I recently contacted the customer service department and had the pleasure of speaking to a representative by the name of Samantha. Samantha went above and beyond to assist me with my issue. I recently turned 80 and I now have trouble hearing at times. Samantha was kind and patient with me, she truly reminded me that there are still great people in this world. Jclub not only has a great selection of products to choose from, but more importantly have people working for them that truly care about customers. When I thanked Samantha for her outstanding service at the end of my call, she replied back telling me that her Manager trains everyone to treat the customers with care and kindness, that at the end of the day, the most important thing is the customers happiness. What an amazing experience and what a great company.

Date of experience: November 6, 2019
Minnesota
1 review
1 helpful vote
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Used to be a big fan
May 5, 2016

I used to be a big fan of Choxi, but now almost all of my orders are going unfulfilled and they don't issue a refund but instead give you extra credit toward another order. I was ok with that for one order, but now 4 orders have ended up that way and that is unacceptable. There are still two orders from early March that I haven't heard about and expect they will also go unfulfilled. Probably won't shop there again after using up this last credit. Very disappointed.

Date of experience: May 2, 2016
Texas
1 review
0 helpful votes
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Poor customer service
October 31, 2015

I ordered two items. Paid for by credit card. I received one item on the 17th and haven't heard about the other item. Per Email I was told that I needed to be patient. Don't you think that almost 3 weeks to get something ordered from a company is enough time? I'm very disappointed.

Date of experience: October 28, 2015
Colorado
2 reviews
5 helpful votes
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Multiple problems
November 25, 2015

This site has good deals and frequent discounts but I have had multiple problems that almost always go unresolved: wrong items, items never arriving, items being shipped to the wrong address. I also have frequent issues logging into their site, my account is frequently "locked" or "flagged as fraudulent" and I can't buy the item, then when its fixed the item or the discount I was trying to get is over. Their sales and prices are tempting but its more trouble than its worth and extremely frustrating, especially when their customer service will offer little more than an apology.

Date of experience: November 22, 2015
Washington
1 review
0 helpful votes
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CHOXI FAN
September 5, 2015

I have had nothing but positive experiences with this company and their website. I am pleased with every purchase I've made from CHOXI. They have been on time with my orders and the information provided on the products advertised have been exactly as described. Also, I really appreciate the fact that they share customer reviews to allow us to decide for ourselves. I would recommend Choxi to others considering purchasing online. They haven't paid me for these statements. It's my honest opinion based on experience.

Date of experience: September 2, 2015
Texas
1 review
0 helpful votes
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Check here first!
September 5, 2015

I have found myself making multiple purchases from Choxi as part of an ongoing renovation of a rental property. Price comparisons often lead me straight back to Choxi. I suggest you look here first for anything you need.

Date of experience: September 2, 2015
Washington
1 review
0 helpful votes
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The number one on line shopping site.
November 1, 2015

Very easy shopping with quality brand products at great prices, affordable. $2.00 shipping on all products or free 3 hr free shipping. Very professional staff, very courteous VIP services. They treat you as if you are the only customer they have. Customer service very fast response to inquiry's. 1-5 star rating, 5 stars in every dept. Choxi is a great place to shop!

Date of experience: October 28, 2015
Georgia
2 reviews
0 helpful votes
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Fabulous Deal!
November 30, 2015

I bought one thinking it would be cheap but it was beautiful! I now have one in every color. Perfect for tunics or blouses that are a little too short or need dressing up. Wish they came in dark blue and read. The taupe is really more of a coffee brown and may be my favorite color.

Date of experience: November 27, 2015
New Jersey
1 review
0 helpful votes
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Shoe Rack that barely makes it
February 21, 2016

The rack is flimsy, doesn't stand flat, can be easily damaged during the construction process and has a parts list that is, for some unknown reason, called, "Assembling Instructions". There are no real instructions and the buyer is left to figure out how everything goes together. It's not too difficult to figure out, but I can imagine that some buyers may have difficulty.

Date of experience: February 18, 2016
Louisiana
1 review
0 helpful votes
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Happy with my purchases
March 19, 2016

Very satisfied with the delivery and quality of my items. Returned a pair of shoes due to the wrong size having been shipped ~ customer service was quick and handled in an efficient manner that exceeded my expectations.

Date of experience: March 16, 2016
Kansas
1 review
0 helpful votes
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Comforter set
September 20, 2015

I was so excited to get this item then upset it took so long to let me know you were out of them. I also wonder if ordering on your site causes me to get all these junk mail emails for advertising it seems since I've ordered things lately I've been getting more and more every day.

Date of experience: September 17, 2015

Overview

jClub.com has a rating of 3.2 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232