Evelyn S.

I recently contacted the customer service department and had the pleasure of speaking to a representative by the name of Samantha. Samantha went above and beyond to assist me with my issue. I recently turned 80 and I now have trouble hearing at times. Samantha was kind and patient with me, she truly reminded me that there are still great people in this world. Jclub not only has a great selection of products to choose from, but more importantly have people working for them that truly care about customers. When I thanked Samantha for her outstanding service at the end of my call, she replied back telling me that her Manager trains everyone to treat the customers with care and kindness, that at the end of the day, the most important thing is the customers happiness. What an amazing experience and what a great company.