jClub.com has a rating of 3.7 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.
Their return policy is second rate at best. Their promotional discounts last for hours rather than days so by the time you get an order together on a specific day the promo may have expired by an hour or two. Customer service is so-so.
Great products, awesome deals and friendly, helpful customer service!
I go online to shop with Choxi, find something I can't live without, at a price I can't ignore, place an order, and my purchase comes to my door a few days later. I am a very satisfied shopper!
Always received great merchandise. Received complaints on the clothes
Every item I've got from here has being great and I received it way before the due date
With one exception in many, many orders, I've never had a problem with this company!
I can't honestly say I'm as happy as I was with nomorerack.
I've have to contact them several times on a few orders.
Credits weren't being shown before or after checkout.
Some items didn't offer enough product and return info.
I always feel I have to double check on every order I place.
I never had this feeling with nomorerack.
I tend to delete their emails before even opening them
Because it's just a hassle to deal with Choix.
Easy to order, order is acknowledged and shipping is sent to me via email. Always prompt never had a problem with anything I ordered who needs Amazon?
Have ordered items about 20 times from Choxi... always satisfied with the values and service
I am very pleased with Choxi. Merchandise and prices great.
If I have had a problem. It was taken care of immediately.
Efficient and time conscious, always a pleasure speaking with choxi customer service.
Have never had anything but a great experience! Nothing has been returned because I was disappointed.
The Zeepad Tablet I purchased isn't the quality I expected. I should have paid the extra $10.00 or so to buy the Kocaso model. I've purchased 7 of them so far, as gifts and really like them. Big difference in quality for a few dollars. That's what I get for being cheap.
I got several emails along with a link to a return label to send cheap no good items back. However, there were numerous of directions that made no sense to me. Such as, make sure I pack items in original box with tags from the items. Look here, when I got my items, I thought theses were were mine to keep, therefore, I did not have to store boxes and tags away as if they were some valuable treasures. Who does that?
I received them in a timely fashion and they fit well.
I received my order in two days. It's exactly has described. Perfect experience.
All my purchases from Choxi have been very satisfactory.
May not get exactly what you ordered but customer service is pretty good when you want the issue corrected.
Orders arrived sooner than I expected! Yay! I have always been very satisfied with each and every purchase.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: Stephanie@jclub.com Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.