iPostal1Reviews 3,355

I am extremely satisfied with the site. Everything I want to find here I can, rare sites are like this, which is so simple and helps the consumer so much.

So far, no problems and was helpful with my move to a new location.

I used it for just few months, but it's working as expected.

I've been a postal customer for about a year now
They hired a new employee and she is very unprofessional. She is very disrespectful
I recorded her ignoring me for several minutes
And she does this every time I come in. And now My mailbox is also missing very important Mail
She has a very Nasty attitude. This lady is Abt to make me cancel my subscription. The letter was from the courts, Now I have to tell the judge My dog eat it. SMH

That problems with the lady at the desk I didn't know how to use it didn't know that I had to request a pickup time the lady helped me out

Nicely done with its awesome pricing and prompt delivery.

Works just as I expected. Can view mail and just toss like you were there

Still too early to tell since, to my knowledge, haven't received mail.

Love the concept. The owners of the mail center are very helpful and really make it work.

Easy access and it works as expected. Friendly staff. Great place to receive packages.

Pretty straightforward, reasonable cost, secure service

My experience has been good. It much else to describe. Ps this requirement for so many words will discourage people from completing these

Signing up was pretty easy, and I'm happy with the price and features.

I think your experience will depend on the individual iPostal1 mail center you use. There's no way to know in advance which mail centers are any good, and if you end up with a bad one, it is a huge hassle to change your address a second time. IPostal1 offers no quality control from one mail center to another. Unfortunately, our mail center sometimes scans items (which turn out fine), but sometimes instead of scanning, they just photograph items with a phone, which occasionally end up completely illegible. There is no way to request a re-scan of an item. And there is no way to insist that they use the actual scanner instead of the phone. Our business is now faced with the difficult decision of whether to go through the cost and embarrassment of changing our business address for the second time in one month, or whether we should accept that some mail items will simply be illegible and there is nothing we can do about it.

I made a big mistake by opening account with such people. These people are fraud, after getting your subscription fee then they will require some documents from you and when you submit those documents to them then they will take weeks to reply to you. It is my duty to inform all of you before getting into their trap. When you contact them for some problem then they will tell you contact your mail center. When you contact mail center then you have to wait for weeks to get any reply. In short do your research before you fall in trap of such fraud company.

I tried this service because I moved out of the U.S. I had one very important item I needed them to forward to me. It was government documents that included (among other things) my birth certificate. After they shipped it to me it was lost. I never received it. I don't send a lot of snail mail so I assumed everything now has a tracking number. That was my mistake. IPostal has clearly stated all of this is my fault. They even provided me a screenshot of a computer screen that says the cheapest shipping option that I chose has no tracking. Ok but I didn't use a computer. I used the iPostal app and on their app it does not say "no tracking" on any of the options (see screen shot attached). Why specify "no tracking" on the web page but not the app? The customer service is not very good especially at the branch office where my mail is sent. They didn't respond to multiple emails. I finally had to pay to call them from Asia in order to get any answers. The call wasn't expensive but why provide a customer service email if you just intend to ignore it?