What happens when the store claims they cant find your package that says delivered? What is the process to tracking it down?

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What happens when the store claims they cant find your package that says delivered? What is the process to tracking it down?

asked by Lindsey W. on 12/14/20

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Larry B. [iPostal1 Rep] · Answer 1 · 2020-12-14T08:37Z

Larry B. [iPostal1 Rep]

on 12/14/20

If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.

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