iPostal1Reviews 3,355

Very responsive with email they take care of your property and your mail like it's their own

It works as I expected! I look forward to seeing what I will receive daily.

The service is exactly as expected. I get a picture of my mail, and they have so far been reliable.

Was a breeze to setup, and Steve the manager made it all that much easier.

Went to pick up my mail, and the person at the front desk gave me an attitude. Took forever to give me my stuff. Even had the nerve to ID me even though I go there on a regular basis. That's the only reason I give 4 stars. Otherwise I love this service and knowing my mail is safe and secure.

Convenience and efficiency are necessary factors for me as a business owner. The bonus is having Charu at my location. She is customer oriented and offers great service each time I visit. These are the reasons I continue to use the service.

Everything is working as expected and we are happy with the service.

Received a few mails. Still don't know why I am charged $1.1 sometimes

Very easy to set up without leaving the house, easy to see what mail I've received. I wish they would scan mail from the government, though; had to have that sent to my house, when it was just a change of address acknowledgement.

It was fast and simple, my accountant recommended the site and it worked perfectly

I'm an expat who signed up for iPostal1 specifically to forward packages. I put USPS 10-14 days shipping as my preferred international shipping option. Then I had Amazon send a tiny test item. It weighs 2.4 ounces, and measures maybe 3"x2"x0.5". (It's a lav microphone attachment for a smartphone.) The USPS first-class international shipping rate for it is $16.60. IPostal1 showed me shipping rates starting at $116 online and over $200 on their app.

I tried talking to them using their online chat and was ignored. I tried talking with them using their email support and was basically told (after being ignored for days), yes, I guess our shipping rates could be lower, but we're going to completely ignore what rates we promised you. I tried contacting them on Twitter and they blocked me, so I ended up connecting with other people complaining about how *******@iPostal1 is on Twitter. I tried contacting them on Facebook, and again I was ignored. It's been weeks, and nothing.

Here are screengrabs from USPS, the iPostal1 app, my Facebook comment to them, and a camera shot of their online rates to prove my point.

I started with Google and now I'm copying and pasting this on every review site I can, because I hate being ripped off and I hate seeing other people get ripped off.

Friendly and outgoing staff! They are very courteous and provide services that are specific to today's lifestyle! Prices for services they offer are beyond reasonable along with add on services to make your life simple and quick! No more driving to the post office standing in that dreaded line just to find out you find out the wind forth and have to go find it, full it out & get back in line! You don't even have to leave the comforts of your own home to see your mail, login, click on mail you would like to choose & have it scanned & be able to view within minutes!

Ipostal 1 sent me an email stating that I have a package in storage for last month and I will be charged storage fee after 30 day. 1. I never received notification on this, 2. I went to Stale to pick up, there is no package in storage for me. I sent an email to Ipostal, never answered but charged me for the storage of a non-existing package.
I sent email; No response;
I called; Waited a long time;
I left voice message; No response
I contacted Chat line; No response

The system and the process is smooth. At Ipostal location where I pock up my mail the folks there are friendly and knowledgeable.

Always delivered on time. Shipments forwarded to Costa Rica are excellent. Always kept informed of delivery.

Great so far - we are fairly new to digital mailbox. From setting up today our experience with iPostal has been great. Helpful staff