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iPostal1 has a rating of 4.6 stars from 3,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 8th among Software sites.
So far I've only received a few items but I have been able to view the items on the portal clearly and without issues. I am very satisfied with the service thus far. Easy to view and easy to schedule pick ups. The app makes things even easier!
I haven't used the service long enough to give a fair description of my experience; however, what little experience I do have with the service has been positive. The services provided by ipostal meet my needs and the service has been easy to navigate and use
Hi Mark,
Thanks for your review, and for choosing iPostal1. We are glad we were able to meet your needs.
As you start using the service more, if you have any questions, our Customer Service team is happy to help. We are available via chat, email, or phone.
Sincerely,
IPostal1
Very helpful and economical. Don't know why more people don't use this service.
Hi Tejal,
Thanks for the review. We are glad you have had such a great experience.
Sincerely,
IPostal1
No issues, I just started the service and have only had one batch of mail to pick up so far. I do love that you get pics of your mail so you know what is there.
Hi Donna,
Thanks for your review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Walked in and they checked my mailbox for me. Very quick and convenient
Hi Osha,
Thanks for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!
Sincerely,
IPostal1
So far it's great. Making life easier. We are at our second home half of the year.
Hi Connie,
Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Responsive but felt a little lost at times. I wish there was more info regarding available addresses
Hi Alicia,
Thanks for your review.
We are always interested in how/where we can improve our communications to make things as clear as possible and welcome your input. If you would like to let us know specifics, please contact our Customer Service.
Sincerely,
IPostal1
Exactly What I Needed for My Business
I've been using iPostal1 for a while now and I'm really satisfied with their services. It does exactly what I needed — a reliable virtual mailing address that helps keep my business organized and professional. The app and website are easy to use, and I've had no issues with receiving or managing my mail. Highly recommend for anyone running a small business or working remotely.
Hi Jo,
Thanks for the terrific review. People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
It's great. Exactly what I need to use it for and performs well.
Hi Samantha,
Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
My experience has been seamless so far, the location is close to by home for easy accessibility.
Hi Christi,
Thanks for your review. We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
I opened up my address with Ipostal1. I called the office that I am using and spoke to the person there. They told me how it works and it is fine.
Hi Mark,
Thanks for your review, and for choosing iPostal1.
Sincerely,
IPostal1
My business is still in the beginning stages, I have not experienced the full use of this website.
Hi Ayahnna,
Thanks for your review.
As you start to use our service, if you have any questions, our Customer Service team is happy to help and available via chat, email, or phone. Thanks for choosing iPostal1.
Sincerely,
IPostal1
Easy to access and it's local in my area. I've referred another new business to Ipostal1 and will continue to refer as I'm enjoying my address so far.
Hi CeCe,
Thanks for the positive review. We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1
After many times of trying to a photo that the website approved, I would upload all the photos and documents, and it would then tell me that it could not identify who I was. So finally, I received help from Jamie. She was the best I uploaded all the docs to her and was approved. I sent two test letters to my Ipostal1 address, and they arrived, and I received an email stating of their arrival. So, I'm very happy that it all worked out in the end. You need to give Jamie a raise.
Hi Dave,
Thanks for your review. We are sorry for any difficulty you experienced, but are glad to hear that Jamie was able to assist you. Our team works hard to provide great service, so we appreciate your feedback very much.
Sincerely,
IPostal1
It all seems to be working GREAT now. But getting my spouse's form notarized and approved was a NIGHTMARE! If everyone goes through this, I'm truly surprised the reviews aren't more negative.
Hi Timothy,
Thanks for your review.
We are sorry for any difficulty you experienced with the notarization process. The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.
We are working on adding Customer Service representatives as fast as we can to keep up with our rapid growth. We are glad that our team was able to assist you and that you enjoying the service. Thanks for choosing iPostal1.
Sincerely,
IPostal1
Beyond expectations…! Great service. Highly recommended…!
Hi Bernard,
Thanks for your positive review.
We’re glad to hear that you’re so satisfied with our digital mailbox service.
Sincerely,
IPostal1
Best thing to have if you order a lot of online item. Keep your items safe and secure.
Hi Maurice,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and secure.
Sincerely,
IPostal1
Service been good i've been very reliable and the customer service been great.
Hi Richard,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Its been great no problems at all mail is easy for pickup and is quick
Hi Jodette,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Antonio,
Thanks for the positive review. We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1