Overview
iPostal1 has a rating of 4.6 stars from 3,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
Very impressive operation starting with the sign-up and becoming a customer. I was able to do everything on-line, one-time upfront, including the notary meeting. I've made my first mail pick-up and all is going well. Thanks!
This is my first time using this service. To set up all the process was a little bit stressful
Customer service was clear and resolved my need. I was unable to figure out how to get a package filled with letters opened up for my review of each letter. David@ customer service explained, and progress is being made. So far so good although it appears that I may need more than 6 images due to large amount of mail in the one package.
Hi Steve,
Thanks for your great review.
Our team works hard to provide excellent Customer Service, so we appreciate your feedback very much.
Please be sure to take advantage of our scan/shred bundles to save money on plentiful scans.
Sincerely,
IPostal1
Melissa iis a joy to work with. Super politeand professional. So xonvenient to get to with ease of access to my parcels
Hi Richard,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I signed up via Tailor Brands so I've had issues logging in outside of Tailor Brands. It took a while, but I finally found a work around. Outside of logging in I do love this.
Hi Daphne,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
If you would like to let us know specifics about your situation, please contact us at service@iPostal1.com.
Sincerely,
IPostal1
Good and reliable service. Went to the site the employees was very swift and knowledgeable for what I needed to get done.
Hi Monte,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Makes it really easy to sign up and understand everything and every process is done with someone.
Hi Efren,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Quick notification of when packages are delivered is essential to me and I appreciate I postal one.
Hi Marcus,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Super quick and helpful. I walked up to the counter and they had my mail in seconds.
Hi Robert,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Easy and efficient. People there are also proactive and will call if I have an important letter.
Hi Rosalyn,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I received a very important letter, that had to be mailed to me while I was in Europe.
I did not have any idea of how to do it from my computer. I called customer support and a very professional, patient and efficient agent helped me do it in about 15 minutes.
I'm very pleased with the service and would recommend iPostal1 to anyone who has a need for this type of service.
Hi Armando,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I like using ipostal1 knowing that all my mail and packages are secure. I never have to worry about porch pirates again and feel their fees are very reasonable.
It's great but the app doesn't really work consistently so I have to log in to the web browser to read mail. Not a huge deal but would be great if it were available more often
It is smooth and easy. Very convenient to navigate across and take actions on my mail
Hi prime,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Peace of mind. Simple clicks and the letter I've received and wanted was forwarded to me.
Hi Ricardo,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Good service, easy to use. I highly recommend to anyone who needs a virtual business address.
Hi David,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
I appreciate all you do and will be switching over to my address with you completely in the new year!
EVERYTHING IS GOOD BUT THE ONLINE NOTARY IS NOT GOOD, $25 FOR A SERVICE THATS FREE AND CAN BE DONE BY ANYONE FROM ANY BANK, IS NOT GOOD. I LIVE NEXT TO THE BANK AND $25 FOR NOTARY IS NOT GOOD AND YOU KNOW IT ITS NOT OKAY.
Hi m Q.,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Our goal is to make this process fast and easy.
As stated on our FAQs page, some mail centers are able to approve your 1583 form in-store, removing the need for a notary; however, if they do not, you are asked to use an online notary service to get your form notarized, for which you are charged a fee of $25. The use of the online notary helps to protect both you and your mail center from fraud.
Sincerely,
IPostal1
I met with Michael today and he got the UPS shipment I needed as well as taking care of other people at the same time. Great personality and an extreme benefit to your company.
Hi Mark,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
It is extremely disappointing that there isn't a local number available, therefore, I had to upgrade to a toll free number.
I was told, I cannot try again without giving up my current number.
This has caused a hault in my business and I will be discontinuing my services soon.
Hi Christie,
Thanks for your review.
We are sorry for the issues you described.
Our Office Plans provide you with a fax line and a phone number. Depending on the plan that you select, you can even choose a toll-free number. While you cannot select the exact number that you are provided with, you will be provided with options narrowed down by state, area code, or zip code. Depending on the filter that you choose, phone numbers that we can provide may have limited availability.
You are always able to add additional phone lines to your plan for an additional fee.
We see that you have been in contact with our Customer Service. We will investigate your specific case and then reach back out to fully assist you.
Sincerely,
IPostal1
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- Montebello, NY
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Business History
Next, Jeff opened a shipping store and was able to take advantage of shipping discounts obtained from all the major carriers. He came to better understand the shipping industry, and in 2007, he revised his business approach to focus on renting Digital Mailboxes and forwarding packages to remote international clients. In 2013, with that space attracting the attention of new and much larger players, the company pivoted and repurposed its Digital Mailbox platform.
Jeff launched iPostal1 in 2015 and built the company on what has been an extraordinarily successful business model.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michel,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Our goal is to make this process fast and easy.
We have thousands of happy customers using our services to receive mail after they undergo the 1583 Form completion and approval process. Now that your account has been approved, we are eager for you to experience some of the same benefits.
Sincerely,
IPostal1