iPostal1Reviews 3,355

Easy to use and secure your mail great service great staff

Pleasant and fast love it pleasant and fast love it pleasant and fast love it pleasant and fast love it

My experience has been positive. My only issue is with the mobile app.

I have only been using ipostal1 for a short time, but it has been great so far. I don't receive much mail, but, as I am currently traveling, I needed somewhere to send ehat I do get, so iPostal1's low monthly cost has been just what I needed.

I had my first real package delivered and captured I. The system this week. Although my issue was directly with Postal1 and with Staples Communication it definitely wasn't a good experience. As a customer I did my due diligence to make sure my packages were arriving with the correct information so I could receive without any issues. My son placed an order for me and he didn't change his name so it arrived with his information on it. I went into staples to make sure it was ok and I was told by the Supervisor as long as it had my # on it. I call to staples because my package showed delivered just to be talked to like I was a child. I was told that they will give me my package this last time but I have been told many times that my son would need to be on the account. When I arrived at Staples I did get my package and did speak with a manager who handled it properly but the experience wasn't a good one.

So far so good. No complaints! Easy way to do mail.

It is Smooth and easy to use. I like the mailing options it provides and the price

Couldn't figure out how to have mail forwarded to my home address so I don't have to drive to the location to pickup mail, the person there explained to me how to get it done and I am now waiting for new mail so I can test it out.

Came across one issue that was easily handled. Thank you

I am a new customer and run a nonprofit organization. I set up the mailbox to receive important documents from donors, partners and the IRS. Having worked many years to establish this organization I was very excited when I received notification from Ipostal1 that my approval letter from the IRS was waiting for me. The letter from the IRS was documentation stating my organization is officially a Nonprofit 501 (C) 3 tax exempt organization. I have donors, sponsors ready to give, volunteers ready to work and most importantly senior in need of the care our organization provides. Now 2 weeks later I am still waiting. Ipostal1 lost this letter. No one seems to care. There is no communication to me. I have to call them and all they say is "it's under investigation. From the nasty sales person at Staples where the letter was delivered to the incompetent customer service representatives at Ipostal1 I am disgusted with the service I have received. I paid for the service and not one thing about it is right. If your thinking of sign up with them please save yourself the aggravation and frustration I am dealing with now.

So far so good. Working as expected.no issues to report.

The image of the mail in the portal was clear and I was able to schedule my pick up without any issues. Location was clean, staff were organized and it was easy to pick up mail. Staff were friendly. Was able to get in and get out without any concerns.

So far So Good everything have been reported to me and I've picked it up from the location that was assigned to me

Everything was great. Thank you. Access was easy. Interaction with people was great.

Great easy creation of account and easy smooth understanding of the process. Everything is cut and dry and to the point and right where you can fined it. You literally get what you asked for and that rare now days.