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iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Like the service and it has performed as expected. I'm adding more txt because it's making me add 50 words
Great service. No complaints. Would recommend to others looking for virtual address
We have been very happy with the customer service and no problem with any deliveries.
Easy to fill out application, reasonable prices
Easy to use and no issues to report. Just got it for my online business and so far I haven't even had any problems.
The service is working great! The price is right for my starter LLC business.
Postal 1 is easy to track and access. It's easy to schedule appointments to pick up mail, and the staff are always pleasant and helpful.
I really like iPostal1 have not had any problems with them as of yet. I recommends this mailbox to my friends and family.
Our iPostal mailboxes are operating well. Staff has been very helpful along the way, including communciating with us about ways in which we may be able to save money with regard to mail forwarding.
Staff is friendly, knowledgeable, and professional
It's convenient and is a great option for my home business.
After using iPostal1 for mail services, I was thoroughly impressed by their reliable and efficient handling of my postal needs and providing an exceptional level of convenience that supported my expectations.
Transition to this mailbox was very easy. Two thumps up.
New to Ipostal and I thought agent would open mail and send pic of contents, at no charge. And I thought shredding was included. My mistake, just not sure how this is going to be helpful for me if I can't see the contents and have to pay $2.25 to see it.
Great images of mail and thank you for notification
This location is absolutely the worst location to deal with!
IPostal1 - Staples Service Mail Center
945 North Point Drive
Alpharetta, GA *******
They handle mail service through iPostal1 and the Staples employees have LOST very important pieces of mail! THEY TAKE THE LIBERTY TO OPEN YOUR MAIL WHEN YOU HAVEN'T REQUESTED IT! They are either too busy, not paying attention, don't care, or flat out taking people's mail! They feed you a bunch bullcrap as if they are doing something about it but they don't. Just a nice little boilerplate customer service response.
They are completely irresponsible with how they handle a customer's mail.
* THEY TAKE AND/OR WILL LOSE YOUR MAIL! DO NOT TRUST THEM AND CHECK GOOGLE REVIEWS
Hi Dori,
Thanks for your review. We are sorry about the issues you described.
According to our records, our Customer Service team has been alerted to this situation and has been in contact with you regarding next steps.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service.
When creating a consolidation, packages must be opened to consolidate, but this is not true for letters. We are sorry you experienced this issue. Our support team is working with the mail center operators so that this does not happen again. They are also investigating the mail that should have been included in your shipment. Lastly, our team has refunded the shipment charge, as well as extended your subscription as a courtesy.
You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.
Sincerely,
IPostal1
GOOD! It worked perfectly. I was and am happy.
Does what it says
It was unexpected to have to prove residency the way we did but it was much easier than expected as well. The timeframe it took for the approval was the only thing so far that's been somewhat of a let down. When I called ipostal they told me to call me to call my local staples and when I called my store, they said to call ipostal. Then it all of a sudden sas approved so fortunately I did not have to figure out who was going to answer my question. When I went in to get my first letter I was very satisfied with my staples rep as he was very friendly and was the picture perfect example of what a customer representative should be in business. He made me seem like it was a pleasure for him to help me with my mail. That right there turned everything from questionable to satisfied and confident I made a good decision with my mailing needs.
Hi Aaron,
Thanks for your review.
We are sorry for any confusion in getting your account set up and ready to receive mail. Our team will look into this situation, so that we can improve on the process. We very much appreciate your feedback, and are glad that you have a good experience since then.
Sincerely,
IPostal1
It has been good and the response back have been helpful
Great customer service. I am glad i made this my business mailbox.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
Thanks for your review.
While we scan the front of every envelope or package, if you would like to have a particular piece of mail opened and the content scanned, you can request this from your online interface or the app. This is one of our Optional Services that is listed on the Pricing page on our website. Because you will see the sender of each mail item, you might have a pretty good idea if this is content that you want to scan or not.
If you have any additional questions, please contact service@iPostal1.com and our Customer Service team will be happy to assist you.
Sincerely,
IPostal1