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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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New York
1 review
0 helpful votes
Follow Jesse M.
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Waited in line for a short time and picked up package with no issues

Date of experience: February 7, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy to set up, with no frills or unnecessary features that'd overcomplicate things. I sent two "test" letters after signing up and purposely omitted various combinations of the company name, recipient on file, and address 2 details. Both letters made their way to my inbox without delay!

Date of experience: February 7, 2024
Georgia
1 review
0 helpful votes
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I am very pleased with the service, thank you, it...
February 7, 2024
Updated review

I am very pleased with the service, thank you, it is awesome!

Date of experience: February 7, 2024

Awesome company
September 8, 2023
Previous review

Awesome company

Date of experience: September 8, 2023
North Carolina
1 review
0 helpful votes
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Decent experience so far
February 6, 2024

Decent experience so far. I was not aware of the $2 pick up fee added to the monthly from already paying. This was not covered and shouldn't not be charged to customers.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi Domoneq,

Thanks for your review.

At iPostal1, we offer the low monthly price of $9.99 at most locations and charge for other services on a pay-as-you-go basis, since many people do not use other services like pickup. Since it does take time and labor to process a pickup task, there is a nominal charge. All fees for the optional services provided are listed on the Pricing page on our website and details on pickup fees are available by each address listing. When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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Very nice to get notification and see a picture of the item. When I went to pick up, although it was a small package, it was stored on a different floor of the Staples store then the checkout. It took the staff about 15 minute to retrieve it.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi James,

Thanks for your review.

We appreciate your valuable feedback, as we are always looking for ways to improve.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
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I did not know I would be charged for picking up mail. What is the charges for pickups.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi Ronald,

Thanks for your review.

At iPostal1, we offer the low monthly price of $9.99 at most locations and charge for other services on a pay-as-you-go basis, since many people do not use other services like pickup. Since it does take time and labor to process a pickup task, there is a nominal charge. All fees for the optional services provided are listed on the Pricing page on our website and details on pickup fees are available by each address listing.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow SH J.
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I'm delighted to have discovered iPostal1's virtual mailbox service. It's been a game-changer to find such a service at an affordable cost, offering a real address. The convenience of managing everything through their online app is a significant plus. Highly recommend for anyone in need of a reliable virtual mailbox solution.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi SH,

Thanks for your review.

We appreciate the time you took to share your experience regarding our digital mailbox service and our Customer Service team. Your feedback is extremely valuable to us, as we are always looking for ways to improve.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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I've just started with iPostal so the mail transfer isn't really active yet on the USPS side but have received some mail and requested scans and iPostal has been great - super quick.

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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Completing the 158 form or whichever one it was, was a little difficult on a mobile device, especially on the selection of dates -- it took a minute to figure it out.

The notary process was extremely easy.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi Kishore,

Thanks for your review. We are sorry for any difficulty you experienced with the Form 1583 on mobile.

We appreciate your valuable feedback.

Sincerely,
IPostal1

Missouri
1 review
0 helpful votes
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There was a discrepancy but the store and customer service handled exceptionally.

Date of experience: February 6, 2024
Larry B. iPostal1 Rep
over a year old

Hi Dechelle,

Thanks for your review.

We are sorry to hear that there was a discrepancy, but glad that our Customer Service team was able to assist.

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
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The setup was fairly easy and I have not had any issues.

Date of experience: February 6, 2024
Spain
1 review
0 helpful votes
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All is ok
February 6, 2024

All is ok. The service is perfect to me.all is clear and easy to know

Date of experience: February 6, 2024
Thailand
1 review
0 helpful votes
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All ok so far
February 5, 2024

All ok so far. Scanning is good. Mail forwarding good.

Date of experience: February 5, 2024
Tennessee
2 reviews
0 helpful votes
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Truly I haven't started using the service
February 5, 2024
Updated review

Truly I haven't started using the service. I started this account prematurely but I really will not use it till April.

Date of experience: February 5, 2024

I thought signing up would be difficult but it was...
September 11, 2023
Previous review

I thought signing up would be difficult but it was not. Affordable pricing and convenience are exactly what I needed.

Date of experience: September 11, 2023
Florida
1 review
0 helpful votes
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Very convenient and affordable
February 5, 2024
Updated review

Very convenient and affordable. I love it here. I'm happy I stumbled upon this program.

Date of experience: February 5, 2024

I love it!
September 6, 2023
Previous review

I love it!

Date of experience: September 6, 2023
North Carolina
1 review
0 helpful votes
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Performing as expected
February 5, 2024
Updated review

Performing as expected. I'm pleased. I haven't had any issues and the service acting as a physical location protects me and my business.

Date of experience: February 5, 2024

Everything was straight forward and easy
September 9, 2023
Previous review

Everything was straight forward and easy

Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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Timely notifications of received mails
February 5, 2024
Updated review

Timely notifications of received mails.
Reasonable charges. Friendly customer service.

Date of experience: February 5, 2024

Simple
September 5, 2023
Previous review

Simple. Fast. Easy

Date of experience: September 5, 2023
California
1 review
0 helpful votes
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Excellent so far…………………………🐰🐨🐽🐹🐻‍🐷🐭🐼🐮🐱🐻🦁🐶🦊………………………

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
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It's been good, though I don't get a ton of mail
February 5, 2024
Updated review

It's been good, though I don't get a ton of mail. The letters I expected to receive did arrive.

Date of experience: February 5, 2024

Great, simple easy
September 11, 2023
Previous review

Great, simple easy

Date of experience: September 11, 2023
Texas
1 review
0 helpful votes
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Never have any issues
February 5, 2024

Never have any issues. All mail is posted to my dashboard in a timely manner and all requests are handled appropriately.

Date of experience: February 5, 2024