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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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After I pay for the IEMI eligibility check, what happens next? And will this make my blacklisted phone able to work on U. S carriers, such as straight talk? And no I didn't steal it. I bought it from a 3rd party off Facebook and found out that it was blacklisted a few days later.
Although i had my doubts, they came through with the promise of removing my iphone xs from the EE network blacklist. Id probably use them again if i needed to.
Hey Rik. Those services are very unstable, so when we advertise them we know that they are working. Most of them have a "working window" of 3 to 6 weeks, so you did the right thing and ordered this service immediately. Enjoy your Clean iPhone and thank you for taking the time to share your experience with us! If you need anything, we are 1 message away :D
They are really fast with their responses and if you have any questions they email you back fairly quickly which I appreciated! If your worried about them being one of those scam sites you can take a breather because my phone is now working. I had to jump through so many hoops and I they all lead to dead ends and I was bout to give up and sale the iPhone or get a refund from the person I bought it from. I saw this site online and gave them a try and I'm completely glad I did! It was well worth the money and cheap. It may have taken a Week or so to unlock but with the price it's well worth the wait! Thank you guys for the unlock!
Hey Chantal! We are very happy that you stayed satisfied with our services. We are trying to be as fast and competitive as possible! Enjoy your Unlocked iPhone! Thanx again for your great review.
The service works great for people who don't know if the iPhone is locked. Great option for used phones! Would recommend!
Hello Matthew. Yes, the Check will not unlock an iPhone. We explain that to our Home Page and ordering form. The iPhone IMEI Check service is only if you do not know what is going on with your iPhone. Please send us your Transaction ID to locate your order and see if we can cancel and refund it. Our IMEI Checks are INSTANT.
My issue haven't resolve yet even they insisted that my iphone 8+ is successfully taken out from the telco blacklist. I had to sent the phone to the apple service centre as they said it could be a faulty hardware in which I found out the imei is still under telco blacklist! Resolve or refund! Simple right?
Hello Bledex. Please provide us the Transaction ID of your order and the IMEI number to locate your order and give you an update. Will we run all available Blacklist checks to verify its status. If our service failed, of course we will fully refund your payment! But, we always recheck the IMEI numbers before informing our customers about their status.
This is my first time using it and I'm hoping that it does unlock my carrier and not make me pay for no reason if it does unlock my Phone for me I would recommend it for a lot of people who is trying to unlock there phone
Hey Keng. Thanx for trusting our services. If you have any questions, just send us a message and we will get back to you as soon as possible.
Excellent communication about the request. Sophia from the team was very helpful during the unlocking process.
Thank you Surya. Enjoy your Unlocked iPhone! We are very glad that you stayed satisfied with the unlock and our customer support. We are doing our best to keep the service as quick as possible and, at the same time, keep our customers fully aware of what is going on with their iPhone and order. Thank you again for sharing with everyone here your experience with us :D
It took longer than expected but the overall results was good they did everything they said they was gonna do. And when i had questions they got right back with me. Definitely will use again
Thank you Double D. In rare cases there are some delays to specific services, but we are doing our best to keep them within our unlock estimations. Enjoy your Unlocked iPhone and if you have any questions, let us know!
Wanted to buy an iPhone from ebay and I was afraid for any weird locks. I used their service and I received the report in 5-6 seconds! Good thing that it came so fast, cause I was about to buy it. It turned out to be iCloud Locked and blacklisted! Thanx guys, you just saved me $500!
Thank you Anastasios. We are very glad that we saved you from spending $500 for an unusable iPhone! This is a great lesson for everyone, to check an iPhone before buying it. Like your case, it will save you a lot of money! Thanx again for your great review.
I had this problematic iPhone for almost 4 months. They figured out what the problem was and unlocked it in 6 days. They kept me updated throughout the whole process and even explained me in detail what was wrong with my iPhone 6s+. Nice and qiuck job.
Thank you Johan. We are very happy that you stayed satisfied with our services and that you can now use your device without any limitations! If you have any questions, we are 1 email away!
My I phone X was unlocked from T-MOBILE in just 4 days.
Very good job and the guys are very helpful
Thanx Panagiotis! Enjoy your Unlocked iPhone X! Thank you for sharing your experience with us here. If you have any follow up questions, do not hesitate to contact us!
Thanx for the quick report and the unlock! They responded very quickly. They made the whole process seem simple and easy!
Thank you Nadia. We are doing our best to keep our IMEI Unlock Check service as quick as possible! Now, we are under 10 seconds. Hopefully we will make it even quicker! Thnx again for your awesome review!
My process is professional so far thanks! I enjoyed the honesty from you guys really do. To many scammers going around way to much these days
Thanx Dangelo. If you have any questions about your order, we are 1 message away! Again, thank you for sharing your experience with us here!
I'd like to first thank: Sophia B., she went over & beyond in her excellent communications and clarity of the Product, her expertise in the field is very professional & the Company, very professional in assisting their customers on all levels! Thank you so very much for this experience & opportunity to have had.
Sincerely,
Unique
Thank you! (Also Sophia sends her regards and thanks as well!). If you have more questions we are here to answer them for you! We know that iPhone unlocking it a complicated thing, but we are here to make it as simple as possible! Thanx again!
An amazing service, takes some time to get unlocked or blacklisted removed but the agents their keep you informed about the process. Which is very helpful.
Thank you Raymond. We are doing our best to keep all our services within our estimated completion times. Some of them (Thankfully a small minority) exceed this period, but at the end we do our job! Enjoy your Unlocked iPhone!
I had moronicly purchased an iPhone from someone without considering the imei number. It was BLACKLISTED BY SPRINT. I used this service and within a few days I was able to get the phone unblacklisted
Hello Sunny. Thank you for sharing your experience with everyone here! Enjoy your Clean iPhone :D If you have any questions, we are here to help!
There took a little longer than advertised but overall they did what they said they would do
Thank you
Hello Bob. Sorry for the delay. Thankfully everything turned out OK and you can now enjoy your unlocked iPhone! If you have any questions, let us know! Again, thank you for sharing with everyone your experience.
Great support, my problem was a bit difficult to solve but they were very helpful and at the end i was satisfied.
Hey Ferenc. We are very glad that we fixed your iPhone's lock issue. Enjoy your Unlocked iPhone and if you need anything, just send us a message :D Take Care and thanx for sharing here your experience with us!
THESE PEOPLE MADE A GREAT JOB, PAITENCE IS WHAT YOU NEED! THANKS ALOT! It might have took alot of time but its worth the price as well!
Thank you Jose for your review. We are very happy that you stayed satisfied by our services. Enjoy your unlocked iPhone! If you have any questions, we are here to respond :D
So far the process has been easy. Will provide additional stars when Iphone Unlock Z delivers as advertised.
Hey Ryan. Can you please send us a private message with the Transaction ID or IMEI number or the ticket number to locate your order and send you an update?
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.
Hello Samantha. We have a special place for asking questions here :D Anyhow, our IMEI Eligibility check will identify what is wrong with your iPhone, which network blacklisted it, with what network it has unpaid bills, etc... and then it will propose you a service that can fix your iPhone's issue. Have in mind that some iPhones might not be able to get unlocked, unblacklisted or fix its issues. The IMEI Eligibility check will provide you ACCURATE and UP TO DATE results, and if a service can fix it, we will propose it. We are connected with hundreds of suppliers, so if we say that an iPhone cannot get fixed, it is 100% accurate (So you will avoid purchasing any service that "claims" to fix your iPhone).