I had my doubts as to whether my SoftBank iPhone 6 could be unlocked or not. Previously I had banged my head against a brick wall trying to get Softbank to do it and Apple were equally incapable. From start to finish iphoneunlock. Zone did precisely what they said they would do and they did it promptly with a great personal touch (no automated, 'do not reply to this mail' emails).
Most impressed!
Wanted to buy an iPhone from ebay and I was afraid for any weird locks. I used their service and I received the report in 5-6 seconds! Good thing that it came so fast, cause I was about to buy it. It turned out to be iCloud Locked and blacklisted! Thanx guys, you just saved me $500!
Thank you Anastasios. We are very glad that we saved you from spending $500 for an unusable iPhone! This is a great lesson for everyone, to check an iPhone before buying it. Like your case, it will save you a lot of money! Thanx again for your great review.
Request Date: November 10,2015
Unlock Date: March 3,2016
It took about four months, but I am happy to be unlocked.
Also I sent a question the way many times, but they told me to always politely reply.
I think that they value to ask is enough.
Hey Arato! You are right, we always want our customers to contact us if they have questions. Your network was a bit hard, but for the past 4 weeks, the unlocking time dropped to 7 days! Enjoy your unlocked iPhone!
You guys are amazing, I tried 3 different unlocking services online and they all failed. It took you guys only a few hours and boom! I will definitely recommend you to anyone who asks. If I can give you 10 stars I would!
Hey Plinio! This is our Goal! Provide as quick as possible our SIM-Lock Deactivation solutions. We really appreciate of your review and we are very very happy that you stayed satisfied with our services :D Enjoy your Unlocked iPhone!
I will admit, I was skeptical at first. I read many reviews on this site and saw a lot of people had trouble. These folks successfully unlocked not one but two of my iPhones. I will definitely refer anyone I can to these people. Great job and I'm completely satisfied. BTW, this is not a bogus review, I am a real person with no affiliation to this company.
Hey! Thanx, thanx, thanx and thanx! :D Enjoy all your two unlocked iPhones! We will be here to unlock your third one too :D
Very thankful for service delivered and would recommend to any of my family or friends wanting to unlock their iphone.
Service delivery lived up to what I had expected
Thank you
Regards
Jim Bainivalu
Thank you Jim. We will provide the same service to your family and friends! We are doing our best to keep our customer satisfaction to the highest levels! Enjoy your Unlocked iPhone!
This website is the most amazing site to unlocked your iPhone no words I can express how they have a great services. I would stick to use of this site if I ever have an iphones that needs to be unlocked. But I hope please make it lower their price specially the iPhone SE. That's all thank your for great service
Thank you Joy for this great review! Enjoy your Unlocked iPhone :D
I experienced just how professional & superior,,
www.iphoneunlock.zone services are.
Unfortunately they couldn't help me with
Removing my iphone's blacklist status,, (hint: "be
Sure to check imei status,, b4 purchasing via the net")
They fully refunded my order,, within 48 hours!
"very professional & very fast reply to support queries!"
I am recommending their services to everyone!
Thanks again Zisis,, for your assistance.
Adrian I
From Adelaide,, South Australia
Thanx Andrian (You have hi's from Zisis too!). Sorry that we could not help you with your iPhone, but we are very glad that you stayed satisfied with our customer support. This is our policy! If we cannot provide you the service that you ordered, then you will receive a full refund! If a service gets online that will help your device, we already added you to our waiting list and you will be notified instantly!
So figured I would try and it worked. Had lots of doubts but since ultrasnow isn't a option for 6 had to try. Took 20 business days now that's Monday through Friday, but very happy and would recommend worth the wait it I didn't mind waiting. Zisis is awesome answers your questions fast mine within mins well worth every dime spent.
Hello Brent! Thanks for your great review! We are glad that we could help you with your locked iPhone! Now you can enjoy it as UNLOCKED!
Setting aside an error with my email address and because of that the delay in getting your response for my unlock, the result was success, 100% effective.
Hope for no problems ahead!
Thanks again Zisis.
Jecpmt.
Hey Edu! We are using the e-mail that you type to our ordering form (Not the one from the PayPal). Anyhow, the good thing is that your iPhone is now unlocked! Enjoy it!
I recently just used this service with no recommendation, just a shot in the dark. Once I ordered for my T-mobile iphone 7 to be unblacklisted, ticket was created for me and I was able to create an account where I can view the progress of the technicians. It took about 3 days to get my phone off the black list! But during those three days, my assigned technician named Zisis kept in touch with me the entire time! Everytime I had an answer or just wanted an update, he would respond to me extremely fast and was very polite. I honestly did not expect such great service. I have to hands-down give this service and Zisis 5-stars. If there were more stars I would give them unlimited LOL But on a serious note, I highly recommend this service to anyone trying to get their phone unlocked like I did. :)
Hey Domenick! Thank you very much for this detailed review! Glad that we manage to keep you satisfied and provide you exactly the service that you needed! Also, we really enjoyed your tip!
Am so happy that my iphone got unlocked due to this site services and i would like to thank Mr. Zisis for the total effort for getting the owner information.
Thanks again bcz my phone since 4 months not working and finally its okay.
We are very glad that you were finaly able to start using again your old iPhone after 4 months of being to your drawer! Enjoy your Unlocked iPhone and we thank you (And Zisis!) for sharing your experience with us here!
These guys are great. I read some bad reviews, but I'm here to tell you, that was not my experience.
Sure, they couldn't get my phone unlocked. But they answered all my inquiry's, and after exhausting all possibilities,
They refunded all my money with no complaints.
Paul
Thank you Paul for your review. It is our policy to refund the whole amount if we fail to provide you the service that you ordered, which is exactly what happened with you. It is important to be honest to eachother. Thanx again for recognizing that to us :D
I am so glad for unlocking my iphone 6 plus from japan softbank company. Everybody said its impossible to unlock japanese iphone but you did it thanku so much and i wish your further success. I always recommend try this site you will be never upset thank you...
Hey Deven! Nothing is impossible for us :D Enjoy your unlocked Softbank Japan iPhone! We will wait to unlock your friends' iPhones!
I haven't heard anything for you and I already paid and you guys are asking me for 3 times the original amount now. You've exceeded the time you said you'd take to contact me so I'd like to hear from someone and resolve me case asap
Hello Miguel. Please send us your Transaction ID privately to locate your order and give you an update. I do not quite understand what do you mean with the "original amount" term. Anyhow, send us the transaction ID and we will solve any issue ASAP.
After I pay for the IEMI eligibility check, what happens next? And will this make my blacklisted phone able to work on U. S carriers, such as straight talk? And no I didn't steal it. I bought it from a 3rd party off Facebook and found out that it was blacklisted a few days later.
Hello Samantha. We have a special place for asking questions here :D Anyhow, our IMEI Eligibility check will identify what is wrong with your iPhone, which network blacklisted it, with what network it has unpaid bills, etc... and then it will propose you a service that can fix your iPhone's issue. Have in mind that some iPhones might not be able to get unlocked, unblacklisted or fix its issues. The IMEI Eligibility check will provide you ACCURATE and UP TO DATE results, and if a service can fix it, we will propose it. We are connected with hundreds of suppliers, so if we say that an iPhone cannot get fixed, it is 100% accurate (So you will avoid purchasing any service that "claims" to fix your iPhone).
I've used this service three times. Twice for my iPhones and once for my wife's. It's fast, economical, and painless. Very smooth process and I've been consistently impressed by the prompt attention.
I would recommend it greatly.
Thank you Brandon! Glad that we helped the whole family (You and your wife at least!). Enjoy your unlocked iPhones (And bring more from your family and friends :D) !
Through PayPal, your guaranteed to receive your refund if it is they may absolutely do nothing for you. I would say give it a try, and see what happens, every case and iPhone is different, so you wont really know until you try. At least with IPhoneUnlock. Zone you have peice of mind knowing youre working with a good team. Thanks for the support!
Hello Elif. Thank you for your nice words. This is true that every case is unique. We are trying to keep the same procedure for ALL the cases, so from the user's point of view, only the IMEI number should be provided. Everything else is being taken cared by us! If you want an update for your order, please send us a message through our Ticketing Platform! If your iPhone is already unlocked, then Enjoy it :D
I admit I was a bit skeptical about this service because there were some bad reviews, but I'm happy to report the service worked for me.
I ordered the expedited unlocking, and it took 6 business days for my phone to be unlocked.
Zisis was professional and answered all my questions.
I've put two sim cards into my phone so far, and both worked.
I'm so happy to have a working phone again, and I'd recommend this service for anyone who needs to have their iPhone unlocked.
Thanks for the help Zisis!
Thank you Ally! Thank you for your great review. About the negative reviews, I can only say that no company can satisfy ALL customers, so it is a normal thing to have some unsatisfied ones! We are not perfect, but we are trying our best! Enjoy your Unlocked iPhone (Zisis also sends his greeting and he thanks you for mentioning him!).
It works flawlessly as it says and the customer service is a pleasure to interact with... Zisis was my man and he responded very fast and professionally d^^
My japanese iphone 5 unlocked from softbank... hip hip hurray!
Really... if you badly need to unlock yours... just do it.
Cheers^^/
Hey b d! Thanx for your awesome review! Zisis also thanks you for mentioning him :D Enjoy your unlocked iPhone!
Overview
The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
This summary is generated by AI, based on text from customer reviews
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.
Business History
This gave us the idea to use our expertise and knowledge, and help people not only to avoid purchasing a NON-usable iPhone, but also help them to fix any issue their iPhone has.
iPhoneUnlock.Zone's team is able to locate and offer legitimate, guaranteed and safe solutions for ANY iPhone issue.
All our recommendations and services are 100% tested, working and approved (Only Legal Solutions are being offered).
We are inside the iPhone Fix/Repair industry for a very long time, and we definitely know what we are doing :D
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanx Ali for sharing your experience here. It is only natural to feel unsure for an online transaction and for a service that you failed to accomplish with Softbank and Apple. We always advertise services that we can actually provide, so your review hopefully will make other people with Softbank Japan locked devices to trust us and allow us to unlock them! About our customer support, we always use personal communication, because each customer and case is unique for us! Enjoy your unlocked iPhone Ali!