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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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Got the first review immediately within seconds and all the details have been mentioned clearly. Their payment gateway experience is also smooth and great. Keep up the good work.
Mulțumesc din suflet! Sper ca deblocarea sa nu dureze mult și sa fie un succes. Aștept cu nerăbdare sa-mi pot folosi telefonul.
Thank you for sharing your experience with us here Diana. Enjoy your iPhone!
They do what they say their going to do and provide information that you need to know! They give you directions and how they work why the process may take a little longer what not, very thorough great product
Thank you very much Meaghan for sharing your experience with us here and that you stayed satisfied! Do not forget that if you have any questions, just send us a message and an agent will get back to you as soon as possible.
The flexibility within the retailer is unbeatable. Great place to get the info needed and easy way to return to Apple.
Thank you Kara. If you have any questions about your device, let us know. We are just one click away!
Very happy with this service unblacklisted my phone very quickly would highly recommend. Good value for money and easy to do saved me spending money on a brand new phone
Thank you very much Tanya! We are very glad that you stayed satisfied with our services! Enjoy your Clean iPhone!
They are wow, thanks to iphoneunlock. Zone for unblacklisting my iPhone XS Max from att, since day 1 you people have been excellent, thanks Sophia, and also to your manager.
Thanx a lot Omolabi! Enjoy your CLEAN iPhone! For any questions, we are one email away! Do not hesitate to send us one.
I have requested for unbarring request for o2 uk iPhone 7 plus
And they had said it'll take about 2-12 days my ticket number is ******* which i am also unable to open as they didn't asked for any credentials to view the status, and now is 12th day but no reply from support after the day i Paid.
Hello Basit. From what I can see, an agent already contacted you and you agreed to wait for a few more days. If you do not want to wait anymore, we can start the refunding procedure. As always, we offer full money back if we cannot offer what we advertise :D
Very good site,
You must understand what to remove the phone from the blacklist may take some time but
Worth it
Hello there. Thank you for sharing your experience with us here. Enjoy your CLEAN iPhone! If you have any questions, do not hesitate to send us a message.
IPhoneUnlock. Zone took the time to establish the issue we were having with an iPad and offered great advice and support. Many thanks.
Thank you David for taking the time to share your experience with us. If you have any other questions you can simply send us an email.
When I have a problem on my iphone 8 plus, their responses are very quick. They kept assist me to find the solution. Thank you very much.
We are very glad that you stayed satisfied with our support Isvan. If you have more questions, please send us a message! An agent will assist you as soon as possible!
So pleased with the service quality received from IPhoneUnlock. Zone. They are very professional and didn't mind to go the extra length to solve my problem. Sophia helped me and I am very grateful for her compassion and understanding. I would highly recommend IPhoneUnlock. Zone if your iPhone is carrier locked. Thanks!
Thank you Riaan for sharing your experience with us here. Enjoy your unlocked iPhone and if you have any other questions do not hesitate to send us a message (Sophia also sends her thanx!).
My unlock was removed I can is my phone again and it was done in the tome frame they gave me it's the best
Thank you Carrie. Enjoy your Unlocked iPhone :D If you have any other questions, just send us a message (Either here or through our contact us form).
Mal servicio, pésimo. Me hicieron una investigación que ya sabía de mi iPhone, yo quería desbloquearlo, no que me digan lo que ya sé.
Hello Timoteo. It depends on the service that you ordered through us. If you ordered our iPhone IMEI Check service, then we generate a detailed and full iPhone IMEI Check report (SIM-Lock, Carrier, Blacklist, iCloud, Financial, Contract, Warranty & IMEI/Serial Replacement checks) and based on the results we provide suggestions for working and guaranteed solutions. Anyhow, send us your Transaction ID to locate your order and check it manually.
Besides the longer than expected wait time Everything went as planned they unlocked my phone. Everytime I emailed they responded with in 48 hours the service was great it was just the time it took for it to be done. I would recommend them and/or use them again
Thank you for your great review. We are sorry for any delay. Unfortunately a few services are unstable, but we always find an alternative service for unlocking an iPhone. Enjoy it and if you have any questions, just send us a message!
I ordered an u blacklisted service for an iphone with sprint, everything went as promised. Now the phone is clean.
Thanks
Hello Sergio. Thank you for sharing your experience you had with us. Enjoy your CLEAN iPhone :D
They just tried to report me as writing a fake review and my order ID as invalid. Wow, talk about salty! TERRIBLE CUSTOMER SERVICE!
Hello Misty. From the Transaction ID that you provided us, I found that we already provided you 3 emails with the full report of your iPhone. We send them to you 20 days ago to the email address that you provided us to our ordering form. Also, we replied to your question 18 days ago. I am not sure why you posted such a negative review and you feel unsatisfied by our services, since we instantly send you the report that you ordered and we also replied to your question through our ticketing platform...
Having trouble as services were not provided and no one from customer service will answer me. DO NOT FALL FOR THIS! Save your money it's not worth it. There are other services that actually care about customer service!
""THE iPhone also known as a business class phone but some issues regarding it that can annoy any Android user to switch to iOS. 1The battery timing of an iPhone is dull in 21st century it's battery timing can't compare with s10 and so on very disappointed another important issue is that users are having problems with face id and many more like this no doubt the look of iPhone X and X's Max is awesome and camera is best but the charge time is also very long don't want to say more in compare of Samsung the iPhone is day by day going back but hope fully the iPhone 11 wouldn't be like this one all deficiencies will be recovered in iPhone 11. But to play games and to use it as a business class and also for taking pictures it awesome "" BUT ONCE CRACKED IT CAN COST YOU ALOT OF MONEY IN YOU CAN BUY A STRONG ANDROID PHONE"". GOOD LUCK!
O was given a price witch I thought included unlocking the phone but it would have been anouther $9 to also have it unlocked witch I didn't have done at the time, now I can't find the page to unlock it
Hello John. If you send us the Transaction ID of your order, we will be able to track it down, review our report and we will propose you which unlocking service your iPhone needs (With a specific link).
I have given them job to remove blacklisted from my iPhone XS and its done, perfect and quick job, thanks a lot.
Hey Ahmed. Thanx for your awesome review! Enjoy your Clean iPhone! If you need anything, we are one message away :D
Not happy about this would like a refund click this by mistake and now i'm getting charged and no replys back
Hello Crystal. Can you please send us your Transaction ID to locate your order? Our IMEI Check services are Instant, so after your order we immediately send you a full report to your email address. Anyhow, send us your Transaction ID in private to locate your order and verify that you are one of our customers.
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.
Thank you Pradeep. We are doing our best to keep our IMEI Check services instant and then our detailed report within a few hours (Or within a few minutes during working hours). If you have any questions about your iPhone, just send us a message. We will be more than happy to help you.