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IPhoneUnlock.Zone
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IPhoneUnlock.Zone

iphoneunlock.zone
Georgia
1 review
15 helpful votes
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Skeptical
September 24, 2018

I haven't heard anything for you and I already paid and you guys are asking me for 3 times the original amount now. You've exceeded the time you said you'd take to contact me so I'd like to hear from someone and resolve me case asap

Date of experience: September 24, 2018
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hello Miguel. Please send us your Transaction ID privately to locate your order and give you an update. I do not quite understand what do you mean with the "original amount" term. Anyhow, send us the transaction ID and we will solve any issue ASAP.

Malaysia
1 review
1 helpful vote
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Unsolve Problem
May 26, 2019

My issue haven't resolve yet even they insisted that my iphone 8+ is successfully taken out from the telco blacklist. I had to sent the phone to the apple service centre as they said it could be a faulty hardware in which I found out the imei is still under telco blacklist! Resolve or refund! Simple right?

Date of experience: May 26, 2019
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hello Bledex. Please provide us the Transaction ID of your order and the IMEI number to locate your order and give you an update. Will we run all available Blacklist checks to verify its status. If our service failed, of course we will fully refund your payment! But, we always recheck the IMEI numbers before informing our customers about their status.

Canada
1 review
15 helpful votes
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It's a scam!
July 4, 2018

This website gives you information about your iPhone, but does not unlock it. The website name is called iPhoneUnlock. Zone, but does not unlock your iPhone. The representative Angelica has still not answered my question on the financial issues of my iPhone and it has already been over a week. To sum it up, this is a scam.

Date of experience: July 4, 2018
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hello Mandy. Please send us your transaction ID in private to locate your order and give you an update. We do unlock iPhones and in this service we include a full iPhone IMEI Check report, which is the reason that we have send it to you. We need to be 100% certain of the status of an iPhone before starting the SIM-Lock removal request procedure. If your iPhone has unpaid bills, it might delay the whole unlocking procedure, but in spite of that, the SIM-Lock deactivation procedure has already started. Again, please send your Transaction ID to verify and locate your order. Thank you.

Bhutan
1 review
20 helpful votes
Follow Magarant T.
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I bought their service thinking that my iPhone will get unlocked but to my disapointment they did not unlock. They say that they will only get in touch with your carrier and ask to unlock. Which I felt was just a well plotted scam. They replied after few days saying that my phone could not be unlocked because I have unpaid bills. Duh? I know that I have unpaid bills thats why I chose their service to unlock it.
Now it been like a month that they haven't replied to my messages. Please do not choose this service if you have un paid bills but if you want to know info about your phone which you already know then please go ahead and throw away your money.

Date of experience: July 14, 2018
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hello Magarant. Please send us your Transaction ID to verify that you are a customer, locate your order and send you an update. We have separate services for CLEAN and NOT CLEAN devices, so you might have picked the wrong service. Anyhow, we will sort this out once you send us your transaction ID.

India
1 review
1 helpful vote
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I have paid for thier service on 09jul2020 and yet no update from them, i have received only a receipt but no ohetr contact or call, even after i have raised three complaints in their website, still no update and their customer service is sleeping over all my complaint. Please don't waste your money on trusting them.

My Transaction ID: 2LW*******XJ*******N and my email *******@yahoo.co.in

Date of experience: July 19, 2020
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey there. From what I can see, we already send you a follow up. The cheap Straight Talk USA Unlock service is no longer available as we explained you. The price increased, which was the reason of this rejection. You can either upgrade to the more expensive one (Just pay the difference) or of course you can request a full refund. Both options on the table for you! (By the way, I didn't see any replies from you to the ticket that was opened for your order, maybe you opened a different one, which confused and delayed the whole communication process).

Sri Lanka
1 review
13 helpful votes
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Still no good news
July 26, 2017

I paid $59.95. To get icloud id details for unlock my iphone 6s plus. And it took 2months now still no improvements. Zisis says server not connecting, so when the server will connect.? Already i have wasted my money on some useless wepsites. But i thought Zisis can do this according to sitejappar reviews, You are breaking my hope actually. Now i need a possible feedback or refund my money, but im looking for a good solution not about the money its about my iphone. Either i cant pay anymore so please be consider with my icloud id process. This my IMEI ************** and you already have it.

Date of experience: July 26, 2017
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

We already updated you through our Ticketing Platform to ticket ID 53391. Please check it! For any questions, you can either reply us there or through here with a private message!

Peru
1 review
0 helpful votes
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Real Professionals
April 8, 2017

To be honest, I made the payment with fear but in the end there was nothing to worry about. Almost as soon as your payment is processed, an agent is assigned to your order and their client support service is so great that they quickly answered all my questions and kept me updated about the progress. My Iphone is now fully unlocked and I'm really enjoying it. Totally worth the wait and money.
So, if you are new with this matter, like I was, trust them without fear because they're 100% legit. And if that isn't enough: since you can use paypal, you are even protected by their buyer's protection program!

Date of experience: April 7, 2017
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thank you Juan! Really great review and very detailed! Enjoy your Unlocked iPhone!

New Jersey
2 reviews
0 helpful votes
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I never write reviews (but always do read them!) after reading lots of reviews for iphoneunlockzone and still being skeptical I felt I owed it to them to post a 5 star review. My wife and I both bought iphone 6's which were locked to the Sprint network (most difficult to bring over to Verizon) so I tried/gambled with one phone and it worked, it is now unlocked in less than a week! I will now have the other one done. I got professional emails back from them with a status update, etc... bottom line is-its a legit working site.

Date of experience: March 8, 2017
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thank you Gedalia. And some extra thanks for making an extra effort to leave here your experience you had with us :D Really appreciate it! Enjoy both of your unlocked iPhones!

Canada
1 review
1 helpful vote
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Wicked!
April 14, 2016

These guys do an excellent job! Awesome customer service + quick, hardworking, and reliable staff will get your phone unlocked in as little as 3 days. (varies upon phone and carrier). Go for the best!

Date of experience: April 14, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Jed! It is great that you stayed satisfied from our customer support and unlock service! Enjoy your Unlocked iPhone!

Ireland
1 review
0 helpful votes
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(y)
March 22, 2016

100% recommended website no scam work really fast. Other phone unlock website take weeks and i mean months but really happy with their service. And explain to you every thing in detail and will fix your problem. And its cheap also only 10$ come guys you are best.

Date of experience: March 22, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thank you for your great review Khan! Enjoy your unlocked iPhone! We are doing our best to be always next to our customers to all the steps during the unlocking procedure!

California
1 review
1 helpful vote
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FIRST CLASS SERVICE!
April 26, 2016

This a company that earned my business for life. I will recommend their service to all my friends and family. They are courteous and they answer you in timely manner. First class! And keep up the good work!

Date of experience: April 26, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hello Gio. Thank you for your awesome review! We are very happy that you stayed satisfied from our services, and we can assure you that we will treat equally all your friends and family :D

South Africa
1 review
0 helpful votes
Follow Riaan N.
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So pleased with the service quality received from IPhoneUnlock. Zone. They are very professional and didn't mind to go the extra length to solve my problem. Sophia helped me and I am very grateful for her compassion and understanding. I would highly recommend IPhoneUnlock. Zone if your iPhone is carrier locked. Thanks!

Date of experience: October 21, 2019
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thank you Riaan for sharing your experience with us here. Enjoy your unlocked iPhone and if you have any other questions do not hesitate to send us a message (Sophia also sends her thanx!).

Honduras
1 review
2 helpful votes
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Very responsive, and caring about resolving my issue. Even though the issue was not solvable by the services provided by the store, they were able to guide me through the process and direct me towards the resolution. It's rare to find a trustworthy site these days, will definitely do business with them in the future in case they're needed.

Date of experience: February 20, 2017
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thank you David for sharing your exprerience here! We will wait for you again and we will do anything we can to provide you an unlocked iPhone! :D

Arizona
1 review
1 helpful vote
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If you have a phone n need help there's guy save u a drive to iPhone store,,, by helping from home jus a couple clicks on the sight n your inn... I'll definitely use these guys in the future cause we all know iPhone are the future!

Date of experience: October 3, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Dustin! Thank you for your great review! Enjoy your unlocked iPhone! :D

Japan
1 review
0 helpful votes
Follow Max W.
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Didn't managed to unlock my phone because of some technical issue, but the customer support is very responsive. I got my refund too. I suggest you to give it a try if you are worried about the services are sketchy. No harm trying it out if you can get your money back.

Date of experience: August 1, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Max. Sorry that we could not unlock your device! Thank you for your honest review. Our policy states that if we cannot provide you the service that you purchased, we will fully refund you!

Hawaii
1 review
0 helpful votes
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Super job
August 20, 2016

I thought it's not gonna be unlocked. After a long wait I finally had it done and as promised yes it's now unlocked and I'm using it with another network. Thank you very much. I surely recommend to others. 5 thumbs up.

Date of experience: August 19, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Neil. Sometimes we have a few delays, but we always complete our unlocks! Enjoy your unlocked iPhone, and we will wait new customers from you :D

Frank R.
Netherlands
1 review
1 helpful vote
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Got my blacklisted iPhone 6s Plus unlocked. Took 5 (business) days instead of the estimated 12. Like most people would be, i was sceptical at first but decided to give it a try after reading these reviews so I also encourage anyone to give it a try...money well spent :)

Date of experience: September 19, 2016
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Frank! Thanx for sharing your exprience with us here :D Enjoy your unlocked iPhone :D

California
1 review
0 helpful votes
Follow Chantal V.
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They are really fast with their responses and if you have any questions they email you back fairly quickly which I appreciated! If your worried about them being one of those scam sites you can take a breather because my phone is now working. I had to jump through so many hoops and I they all lead to dead ends and I was bout to give up and sale the iPhone or get a refund from the person I bought it from. I saw this site online and gave them a try and I'm completely glad I did! It was well worth the money and cheap. It may have taken a Week or so to unlock but with the price it's well worth the wait! Thank you guys for the unlock!

Date of experience: June 28, 2019
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Chantal! We are very happy that you stayed satisfied with our services. We are trying to be as fast and competitive as possible! Enjoy your Unlocked iPhone! Thanx again for your great review.

California
1 review
17 helpful votes
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I am writing this review as 5 stars because of the great communication I had with their representative, Zisis. He was fast and courteous.

To let people know, make sure your phone is clean. Meaning off contract also.

I apparently never saw it, and they were understanding and refunded me the money back.

If anything, I had a good experience. Sucked my phone could not unlock. But I am sure they can do it if I paid for their other service.

Good luck everyone.

Date of experience: December 11, 2018
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Thanx for that review Andrew. A new ticket should have been created for you right after your payment. If you want any updates, you can simply reply to that ticket and the agent responsible for your order will get back to you as soon as possible!

Puerto Rico
1 review
21 helpful votes
Follow Gilbert R.
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Hi my name is Gilbert I bought and iPhone 7 clean but with iCloud lock in a street deal. At first I thought I could figure it out. But in the end I got scammed by other companies and lost my money. Still IMEI support team. They helped me even if it didn't work they tried and where honest with me. If you have an iPhone that is iCloud lock but not marked as stollen then give it to them you might have better luck. What ever you do please don't use the following website iphoneimei.net they will scam you and you will suffer it. Thanks for reading and have a nice day

Date of experience: January 4, 2019
iPhoneUnlock Z. IPhoneUnlock.Zone Rep
over a year old

Hey Gilbert. Thank you for your honest review about our services and support. If you have any questions, we are 1 email away!

Overview

The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.

This summary is generated by AI, based on text from customer reviews