IPhoneUnlock.ZoneReviews 460
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
IPhoneUnlock.Zone Reviews Summary
The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's another fraud! The service couldn't unlock my phone. I can take that. But the worst thing is that I'm waiting for a refund more than 2 months. And nobody is answering my emails.
UPD. After my review the problem was solved almost immediately!
Thank you!
Outstanding customer service. Fast response. Very satisfied. Every question was answered immediately.
Thank you Jay. We are very happy that you stayed satisfied with our services! If you have any more questions, we are only one click away!
Specially thanks Zisis he gave me great advice about my iPhone 11 Pro. My iPhone 11 Pro is blacklisted by t mobile. Before I pay someone to $300 to unlock that but he didn't reply back after that. Then I email my information to this site. Zisis reply me back within 24 hours and gave me great advice and save my money. He is great.
Thank you Jass for sharing your experience with us! You can send us a message whenever you want to update you if a new service came online that supports your iPhone!
They were very responsive for all the emails conversations and very understable to handle the service
Thank you Shawn! If you have any questions, you know that you can simply send us a message! Thanx again for sharing your experience with us here and stay safe!
Recently I was thinking to unlock an iphone. I got good customer service from this organization. I was writing and replying email day to day to Zisis. He has given me the best customer service from this organization. I am really satisfied from this organizations cusmer service.
Hello Arik. I am very happy that you stayed satisfied with our support! If you have any questions, you can always send us an email! Take care.
Very effective thank you. Also I wanted to know if u Do you do the blacklist removal even for Canadian devices?
Thank you Christelle for sharing your experience you had with us here! For the time being, there are no services available for Canadian blacklist removal. Sorry!
Paid but have yet to get any info about my order at all got 3 emails saying i paid that is all no link to my order no info of any kind
Hello Star.
Please get in touch with us to locate your order and update you. Can you please send us your transaction ID and IMEI number in private and solve this as soon as possible?
Thank you.
They give good support when my access to automated reporting was not working well.
Their email feedback is fast.
Great service!
Thanks.
Thank you Deni. The automated reporting (Through emails) is normally back online, and the on page results as well.
If you have any questions, do not hesitate to contact us!
We don't remember the password and we can't connect with iCloud when we creat the iCloud account we lost
Hey Camaras.
Please send us an email, so an agent can help you out.
I wait for hours and nothing happened, it's another fraud., I want refund, attention to everybody, don't pay here...
Hello Florin.
Please get in touch with us to locate your order and update you. Can you please send us your transaction ID and IMEI number in private and solve this as soon as possible?
Thank you.
Zisis was very informative about my iPhone and what could be done. Although my options were limited, he gave a few more ideas for me to think over. Very much appreciate how professional and clever he is.
Hey Royce! Thank you very much for sharing your experience with us here. Zisis asked me to thank you as well: D Hopefully the solutions he provided you will be helpful and profitable to you! If you have any questions, do not hesitate to reply us through our ticket system!
I have paid for thier service on 09jul2020 and yet no update from them, i have received only a receipt but no ohetr contact or call, even after i have raised three complaints in their website, still no update and their customer service is sleeping over all my complaint. Please don't waste your money on trusting them.
My Transaction ID: 2LW*******XJ*******N and my email *******@yahoo.co.in
Hey there. From what I can see, we already send you a follow up. The cheap Straight Talk USA Unlock service is no longer available as we explained you. The price increased, which was the reason of this rejection. You can either upgrade to the more expensive one (Just pay the difference) or of course you can request a full refund. Both options on the table for you! (By the way, I didn't see any replies from you to the ticket that was opened for your order, maybe you opened a different one, which confused and delayed the whole communication process).
Even though odds outweighed my situation, he was great help to me! He helped me understand why it wasn't a great idea to continue on with something that would've been over my head expensive.
Hey Kaleb. Thank you for sharing your experience with us here (Zisis sends his thanx as well!). If you have any other questions about your device, we are here to answer them!
I am still waiting for responses. I had someone reach out to me after my review. They stated they needed more time. Against my better judgement I agreed. I gave them another couple of weeks. Still nothing. I have now requested a full refund 3 times and have not gotten 1 response back. Please learn from my mistake and stay far away.
Hello Allen. We are very sorry for this whole delay. The service was not successful, so we immediately provided you a full refund. It should be visible now, since the whole procedure through PayPal is almost instant. We are very sorry for this delay, but it seems that the service went OFFLINE. If it is ok with you, we can send you an update when the service can get online.
We paid for 2 separate services from them. The first that was only 19.99 was done very quickly and to our satisfaction. Then we requested the second service that was 199.00 feeling good about it. Then it began. We were told it could take up to 45 days to complete. When I reached out to customer service after 30 days for an update I was basically told if you bother us it could take longer. No well over 45 days and nothing has been done. They have now stopped responding to my customer service inquiries and are ghosting me. Do yourself a favor and stay away. I will be requesting a full refund for all services and hope I do not have to take it further than that.
Thank you, I would definitely recommend and use you're service again! I received my Unlock/Black List Removal on a iPhone 11 in a matter of weeks
Thank you George for sharing your experience with us! Enjoy your unlocked and clean device! If you have any questions, you can always contact us!
There idea of a guarantee blacklist removal service is the obvious locate owner of phone and get them to call provider they don't offer
Any real solutions and are a scam don't not recommend
Hello Josh. In which service you are reffering to? We do not have a blacklist removal service as a general service. First we need to check the IMEI number of your device, identify what is wrong with it and then propose you an available and working service. Please send us your transaction ID to locate your order and give you an update.
Dispite delay iphone unlock confirm thanx for that great service carrier unlock o2 uk from unlockiphone. Zone little costly but good
Hello Auro. Thank you for sharing your experience you had with us here. Unfortunately, some services might get delayed. The parameters are a lot, but we are doing our best to provide an unlock service which is very stable (At least for the past 30 days or 1000 orders). Thank you again for your patience and enjoy your unlocked iPhone! If you have any questions, let us know.
They weren't able to get my iPhone Unblacklisted, but Sophia was responding to each and everyone of my inquiries within 24 hours, every time. They are now issuing my refund and it should be in my account within 5 days.
Hey Alex. Sorry that we could not fix your iPhone. As per our policy, you will receive our refund within 5 days from the moment you requested it. If you have any questions, just drop us a message.
Best and reliable service. Their team is responsive for all your pre and post queries as well. I am glad I have availed their service.
Hey Sri. We are very glad that you stayed satisfied with us :D If you have any questions, just let us know. Enjoy your Unlocked iPhone!
I got to know all what went wrong with my phone and tips to get it unlocked. Thank you very much,!
Thank you Kizito. We really appreciate that you took the time to share your positive experience from our services. If you need further help, do not hesitate to contact us!
From the business
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dmitry. I am really sorry about this. Let me fix this as soon as possible for you. I only need your IMEI or Transaction ID to verify your transaction with us, and also locate it, in order to be able to see why this have happened! You can send them with a message here, and I will do my research immediately.