Invaluable

Won and paid for an auction lot through Invaluable. The Auction house had agreed to ship the large item to me if I won it. They haven't. They blame the shipping agent (who I have no contract with and have not paid...). Nine months later the shipping agent (UPS Store in Oak Ridge, TN) keeps lying to me, auctioneer (JD's Auctions, Clinton/Knoxville, TN.) has 'washed his hands' of it(!) and Invaluable tell me that they are in no way interested in trying to sort it out or help me get my money back. Bunch of immoral, unethical, thieving, lying fraudsters.

Invaluable is one of the easiest and safest platforms I've discovered for online auctions. As I read the negative reviews, seems those customers are denying their personal responsibility to verify an auction house and / or the items being purchased. That is NOT the responsibility of Invaluable!
I appreciate the simplicity of the visual layout and ease of navigation on the Invaluable site as an auction is in progress. Very user friendly, in fact, if an auction is not carried on Invaluable, I reconsider if I wish to bid at all. Their customer support has been very good to excellent when I've needed it.
Definitely my online auction platform of choice!

Just got the message from the service:
"Invaluable has restricted access to Invaluable.com and related websites by geography this has been implemented as a company decision and unfortunately the site is no longer accessible from your location."
It's strange - I live in a European Union country and used this service often. Each of my questions are answering from Invaluable by the same text, I gave above.

I purchased an expensive historical poster, advertised as framed under glass, received poster in a tube. Dealer refused to compensate to have framed. Eventually offered to sell the metal frame without glass (located in another country) and send proceeds.

Invaluable was slow to contact dealer when I contacted them to complain, in fact hard to get them to response to my initial emails. After they did, all Invaluable would do is communicate to the dealer that I was not satisfied and ask them to resolve. Despite numerous requests, they refused to tell dealer that future use of Invaluable website would cease if dealer did not rectify the problem. Without any leverage, no surprise that a dishonest dealer would offer an inadequate, bad faith remedy.

I will not use this website again. There are plenty of alternatives for on line purchases of art, jewelry, historical memorabilia. There is no dispute of the facts about the case.

This past week, for the third time, the Invaluable online bidders screwed me out of a piece that I had bid on. I bid $100. Online and someone else bid $100. At the auction house.
Invaluable stated that, " We do not guarantee that by being the highest absentee bid you will win the lot." Then what's the point?

Zak/Long Island, NY

I have purchased tens of thousands of dollars of art on this site over a 5 year period. The site- backed by vc- has two major major problems. First, many of the items i purchased for up to 10,000 were fake. I sent them for authentication and they were fake. Plain and simple. The site may not be legally responsible for this but they are not in my opinion doing a fair job in preventing this. Second, the site is completly vendor oriented concerning alleged disputes. I have purchased tens of thousands and yet am now being barred from bidding over an alleged dispute concerning a 50 dollar shipping fee which was never agreed to. The site does not try to resolve these issues and vendors don't care if they ruin you ability to bid by sending a strike even when it is not really a strike. Live auctioneers does a much more even handed job iof this. This site needs to more time and money into making it a fair marketplace..

Bakers antiques and Auction Play a game on said the signs were repo said they were worth 40.00 to 50.00 so stupid me One of the people answering the phone said they were metal Thought they were tin or metal they are all paper and not worth 10.00 so b ware they even made them look rusty I got took for an fool

They are showing the values of the jewellery far too high and somehow they show it is sold for half price in auction. But if you search the item sold, it is not even as high valued as the sold price. Somehow they are always being sold to the people in auction which I am pretty sure arranged only by computer and no real sales! Unfortunately they can lure a few unsuspecting buyers on line to take the bate! Do not bid on this site, if you dont want to end up with big disappointment!

Whatever you do in life, do not buy anything from Pennington Antiques & Consignment LLC. I bought from them an item described as Dale Chihuly Original, when in fact it is an item mass produced in China (with the label "Made in China" attached).
Invaluable.com customer support was not very responsive either and practically refused to help me.
I suggest NOT dealing with Invaluable.com either as they host fraudulent auction sites.
Horrible experience. STAY AWAY.