Here’s what consumers have asked with answers from Invaluable staff and previous consumers.
Same thing happened to me. Don't wait, they'll give you mumbo-jumbo.
After three different experiences buying through Invaluable, I can confirm and assure that all three pieces of art are fakes. They sell pieces under the name of the original artist and shield themselves in their terms and conditions, but the truth is that after more than five months writing to the support service, I haven't received any answer. The three auction houses are still repeatedly selling fakes and are doing nothing to stop it. Invaluable is protecting all these auction houses from fraudulent auctions. And this doesn't mean that all the auction houses that use Invaluable are fraudulent, but a VERY high percentage are. Just do a Google search to find hundreds of results on different pages and videos. It's a shame, this seriously damages the credibility of the industry. Shame! Stay away from Invaluable if you're looking to buy an original piece.
Not even close, and the real value is less than what you paid. I know, I was scammed,
Look before you leap, doing your research after you have bought an item at auction is not, in my opinion, ethical behavior.
Thank you all who responded to my review question! I called three times and spoke with three different people. I told each one " I want to refuse payment AND what is your company going to do to me because of refusing to pay"? ALL THREE reps told me the same thing! They would block my name. There is nothing they can do to me legally besides block my name. THE END