Invaluable Questions & Answers

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Here’s what consumers have asked with answers from Invaluable staff and previous consumers.

11 questions answered
9% answered in 1 day
Question:

I won and paid for an item 15 day ago and have not received notice of shipment or any other correspondence. just how much longer do i have to wait

Answer:

Same thing happened to me. Don't wait, they'll give you mumbo-jumbo.

By brad w.
Question:

Did you not know it was a scam?

Answer:

After three different experiences buying through Invaluable, I can confirm and assure that all three pieces of art are fakes. They sell pieces under the name of the original artist and shield themselves in their terms and conditions, but the truth is that after more than five months writing to the support service, I haven't received any answer. The three auction houses are still repeatedly selling fakes and are doing nothing to stop it. Invaluable is protecting all these auction houses from fraudulent auctions. And this doesn't mean that all the auction houses that use Invaluable are fraudulent, but a VERY high percentage are. Just do a Google search to find hundreds of results on different pages and videos. It's a shame, this seriously damages the credibility of the industry. Shame! Stay away from Invaluable if you're looking to buy an original piece.

By JOAQUIN M.
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Question:

Answer:

Not even close, and the real value is less than what you paid. I know, I was scammed,

By Chloe Z.
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Question:

I also won an auction yesterday. i admit that i had a moment of being excited and yes, greedy. i bid and now owe $140. i see same rings all over ebay with same gold content, etc... going for $40 with $5 shipping. i am so stupid. what can they do to me if i don't pay? they don't have my credit card info.

Answer:

Look before you leap, doing your research after you have bought an item at auction is not, in my opinion, ethical behavior.

By Bob B.
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Question:

Answer:

Because you take a cut but accept ZERO responsibility. When called on to help, you disappear. That's why.

By brad w.
Question:

I was this high bidder and possibly the only bidder on a piano, but the auction company says that it sold for $0 .... does this mean it was removed?

Answer:

It more than likely means the item didn't make its reserve and was not sold.

By Bob B.
Question:

How do you unsubscribe from invaluable.com. the link doesn't work and if you try sending them an email to their customer care email account customercare@invaluable.com it bounces. not a nice organisation at all

Answer:

I have the sam experience. The correct answer very much appreciated.

By Jay S.
Question:

I want to unsubscribe. why wont your honor this simple request?

Answer:

Just click it as SPAM which I did and you won't see it again!

By brad w.
Question:

I made a mistake on starting bid--thought i could bid 75.00 and it was 750. now i can't afford to pay. i was the only bidder online. what should i do?

Answer:

Don't pay. You won't get it.

By Chloe Z.
Question:

Answer:

Thank you all who responded to my review question! I called three times and spoke with three different people. I told each one " I want to refuse payment AND what is your company going to do to me because of refusing to pay"? ALL THREE reps told me the same thing! They would block my name. There is nothing they can do to me legally besides block my name. THE END

By Wendy S.

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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